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Collision Manager Jobs in Kentucky (NOW HIRING)

CSR

Louisville, KY · On-site

$18 - $21/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

$75 - $125/hr

Skills/Qualifications: * 5-7 years auto body collision repair shop experience in management and/or estimating. * I CAR Pro Level 1 at minimum, required experience with CCC One Collision Estimating ...

New

$90 - $120/hr

Facilitates dealer and collision center participation in the Certified Collision Network program.* Reviews sales trends and progress with Parts Managers, Executive Managers and Dealer Principals.

$175 - $190/hr

Minimum of 10 years in collision repair or auto body operations management. * Proven ability to lead teams, analyze business operations, and drive financial results. * Experience in talent ...

$80 - $110/hr

Management Posted On: 08/03/2026 Loyalty Automotive, a locally-owned and growing group of dealerships and collision repair centers headquartered in Richmond, is looking for an experienced, connected ...

New

CSR

Louisville, KY · On-site

$18 - $21/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

CSR

Henderson, KY · On-site

$16 - $18/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

$95 - $120/hr

Experience managing fleet safety programs for 1500+ vehicles preferred * Strong knowledge of defensive driving principles * Experience conducting collision investigations * Experience analyzing fleet ...

New

CSR

Louisville, KY · On-site

$18 - $21/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

Manage inventory levels of Honda parts to maintain optimal stock. * Coordinate with suppliers and ... Build wholesale mechanical & collision sales. * Train and supervise parts department personnel.

Manage inventory levels of Honda parts to maintain optimal stock. * Coordinate with suppliers and ... Build wholesale mechanical & collision sales. * Train and supervise parts department personnel.

Showing results 21-40

Collision Manager information

See Kentucky salary details

$23.4K

$59.5K

$94.2K

How much do collision manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for collision manager in Kentucky is $59,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $74,300.00 per year, depending on experience, location, and employer.

What does a collision manager do?

A Collision Manager oversees the operations of an auto body repair shop or collision center, ensuring that vehicles are repaired efficiently and safely after accidents. They manage a team of technicians, coordinate with insurance companies, handle customer service, and ensure compliance with safety and quality standards. Their role often includes estimating repair costs, ordering parts, and maintaining shop productivity. Effective communication and organizational skills are vital for success in this role.

What are the key skills and qualifications needed to thrive as a collision manager?

To thrive as a Collision Manager, you need expertise in automotive repair processes, estimating, and a solid understanding of insurance procedures, often supported by experience in body shop management or I-CAR certifications. Familiarity with collision estimating software like CCC ONE and knowledge of shop management systems are typically required. Strong leadership, customer service, and conflict resolution skills set outstanding Collision Managers apart. These skills are crucial for efficiently managing repair operations, ensuring customer satisfaction, and maintaining profitability in a competitive industry.

What are the biggest challenges collision managers face when overseeing repairs, and how can they be addressed?

Collision Managers often encounter challenges such as coordinating between technicians, insurance adjusters, and customers to ensure timely and accurate repairs. Managing workflow disruptions due to parts delays or unexpected repair complexities is also common. Effective communication, strong organizational skills, and the ability to quickly adapt to changing priorities help address these challenges. Building strong relationships within the team and with external partners is essential for maintaining a smooth repair process and high customer satisfaction.

What is the difference between Collision Manager vs Body Shop Estimator?

AspectCollision ManagerBody Shop Estimator
CredentialsCertifications like I-CAR, ASE, or state-specific licensesCertifications such as I-CAR, ASE, or manufacturer-specific training
Work EnvironmentOversees collision repair operations, manages staff, and coordinates with insurancePrepares repair estimates, communicates with customers and insurance companies
Industry UsageUsed in collision repair facilities to manage overall operationsCommonly employed in body shops to estimate repair costs

While both roles are integral to collision repair, a Collision Manager oversees the entire operation, including staff and workflow, whereas a Body Shop Estimator focuses on creating accurate repair estimates and customer communication. The Collision Manager has broader responsibilities, often requiring management certifications, while the Estimator specializes in estimating and customer service.

What are the most commonly searched types of Collision jobs in Kentucky?

The most popular types of Collision jobs in Kentucky are:

What are popular job titles related to Collision Manager jobs in Kentucky?

For Collision Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Collision Manager jobs in Kentucky look for?

The top searched job categories for Collision Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Collision Manager jobs?

Cities in Kentucky with the most Collision Manager job openings:

Infographic showing various Collision Manager job openings in Kentucky as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,499 per year, or $28.6 per hour.

Customer Service Representative

Classic Collision Inc

Crestwood, KY • On-site

$14.75 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Classic Collision rating

6.8

Company rating: 6.8 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

193rd of 371 rated vehicle maintenance


Job description

Customer Service Representative
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
  • Paid Weekly
  • Continuous Training
  • Supportive Team Culture
  • Company match 401K
  • Medical/Dental/Vision
  • Paid Time Off – 6 Paid Holiday
  • Rewarding Work
Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
  • Explain and educate customers on repair process on a high level, including insurance claim information and processes.
  • Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
  • Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
  • Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
  • May assist in customer communication throughout the repair process.
  • Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
  • Follow up on all DRP assignments present and past to maintain sales for the center.
  • Maintain DRP logbooks and Enterprise ARMS daily.
  • Secure proper payments
  • Assist with reconciling invoices to payables report daily and monthly (as applicable)
  • Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
  • Perform other administrative tasks and duties as required to successfully meet the needs of the business.
  • Other duties as assigned.
Qualifications
  • Must be at least 18 years of age.
  • Previous experience in customer service, sales, or other related fields is preferred.
  • Must have a valid driver's license and be eligible for coverage under company insurance policy.
  • Effective communication (written and verbal) and interpersonal skills are required.
  • Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.

Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit andsupports everyone’s efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call (450)500-6808 . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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