General Manager
$135K/yr
Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)
General Manager
$135K/yr
Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)
General Manager
Nashville, TN · On-site
$75K - $135K/yr
Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)
General Manager
Nashville, TN · On-site
$75K - $135K/yr
Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)
General Manager
$130K/yr
Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)
General Manager
$130K/yr
Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)
General Manager
Maryville, TN · On-site
$75K - $130K/yr
Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)
General Manager
Maryville, TN · On-site
$75K - $130K/yr
Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)
General Manager
Nashville, TN · On-site
$75K - $135K/yr
Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)
General Manager
Nashville, TN · On-site
$75K - $135K/yr
Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)
General Manager
Maryville, TN · On-site
$130K/yr
Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)
General Manager
Maryville, TN · On-site
$130K/yr
Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)
General Manager
Collierville, TN · On-site
$65K/yr
General Manager, Pet Resorts (NVA) If you're a strong people leader who loves pets and thrives in ... Valid driver's license, current insurance (including comprehensive and collision), and a vehicle ...
General Manager
Collierville, TN · On-site
$65K/yr
General Manager, Pet Resorts (NVA) If you're a strong people leader who loves pets and thrives in ... Valid driver's license, current insurance (including comprehensive and collision), and a vehicle ...
General Manager
Collierville, TN · On-site
General Manager, Pet Resorts (NVA) If you're a strong people leader who loves pets and thrives in ... Valid driver's license, current insurance (including comprehensive and collision), and a vehicle ...
General Manager
Collierville, TN · On-site
General Manager, Pet Resorts (NVA) If you're a strong people leader who loves pets and thrives in ... Valid driver's license, current insurance (including comprehensive and collision), and a vehicle ...
Assistant General Manager
Collierville, TN · On-site
$55K/yr
Assistant General Manager, Pet Resorts (NVA) Do you love pets, people, and leading teams? Are you ... Valid driver's license, current insurance (including comprehensive and collision), and a vehicle ...
Assistant General Manager
Collierville, TN · On-site
$55K/yr
Assistant General Manager, Pet Resorts (NVA) Do you love pets, people, and leading teams? Are you ... Valid driver's license, current insurance (including comprehensive and collision), and a vehicle ...
Assistant General Manager, Pet Resorts (NVA) Do you love pets, people, and leading teams? Are you ... Valid driver's license, current insurance (including comprehensive and collision), and a vehicle ...
Assistant General Manager, Pet Resorts (NVA) Do you love pets, people, and leading teams? Are you ... Valid driver's license, current insurance (including comprehensive and collision), and a vehicle ...
Collision Center Customer Service Representative
Cordova, TN · On-site
$13.75 - $17.75/hr
Collision Center Customer Service Representative EOE Statement: We are an equal employment ... The position also provides general administrative support to the Manager and Estimator positions.
Collision Center Customer Service Representative
Cordova, TN · On-site
$13.75 - $17.75/hr
Collision Center Customer Service Representative EOE Statement: We are an equal employment ... The position also provides general administrative support to the Manager and Estimator positions.
Collision Center Customer Service Representative
Memphis, TN · On-site
$13.75 - $17.75/hr
About the Organization Desoto Collision Center is a locally owned, family business serving the ... The position also provides general administrative support to the Manager and Estimator positions.
Collision Center Customer Service Representative
Memphis, TN · On-site
$13.75 - $17.75/hr
About the Organization Desoto Collision Center is a locally owned, family business serving the ... The position also provides general administrative support to the Manager and Estimator positions.
Collision Center Customer Service Representative
Memphis, TN · On-site
$15 - $19.50/hr
About the Organization Desoto Collision Center is a locally owned, family business serving the ... The position also provides general administrative support to the Manager and Estimator positions.
Collision Center Customer Service Representative
Memphis, TN · On-site
$15 - $19.50/hr
About the Organization Desoto Collision Center is a locally owned, family business serving the ... The position also provides general administrative support to the Manager and Estimator positions.
Collision Center Customer Service Representative
Cordova, TN · On-site
$13.50 - $17.50/hr
About the Organization Desoto Collision Center is a locally owned, family business serving the ... The position also provides general administrative support to the Manager and Estimator positions.
Collision Center Customer Service Representative
Cordova, TN · On-site
$13.50 - $17.50/hr
About the Organization Desoto Collision Center is a locally owned, family business serving the ... The position also provides general administrative support to the Manager and Estimator positions.
Collision Center Customer Service Representative
Millington, TN · On-site
$14.50 - $18.50/hr
About the Organization Desoto Collision Center is a locally owned, family business serving the ... The position also provides general administrative support to the Manager and Estimator positions.
Collision Center Customer Service Representative
Millington, TN · On-site
$14.50 - $18.50/hr
About the Organization Desoto Collision Center is a locally owned, family business serving the ... The position also provides general administrative support to the Manager and Estimator positions.
... classroom management, pedagogy, serving students with disabilities and English Learners from a ... The above statements are intended to describe the general nature and level of work being performed ...
... classroom management, pedagogy, serving students with disabilities and English Learners from a ... The above statements are intended to describe the general nature and level of work being performed ...
... classroom management, pedagogy, serving students with disabilities and English Learners from a ... The above statements are intended to describe the general nature and level of work being performed ...
... classroom management, pedagogy, serving students with disabilities and English Learners from a ... The above statements are intended to describe the general nature and level of work being performed ...
Collision Center Customer Service Representative
$14.50 - $18.50/hr
Desoto Collision Center is looking to add motivated and dedicated members to our Team. The ... The position also provides general administrative support to the Manager and Estimator positions.
Collision Center Customer Service Representative
$14.50 - $18.50/hr
Desoto Collision Center is looking to add motivated and dedicated members to our Team. The ... The position also provides general administrative support to the Manager and Estimator positions.
Collision Center Customer Service Representative
Millington, TN · On-site
$14.50 - $18.50/hr
Desoto Collision Center is looking to add motivated and dedicated members to our Team. The ... The position also provides general administrative support to the Manager and Estimator positions.
Collision Center Customer Service Representative
Millington, TN · On-site
$14.50 - $18.50/hr
Desoto Collision Center is looking to add motivated and dedicated members to our Team. The ... The position also provides general administrative support to the Manager and Estimator positions.
Collision Center Customer Service Representative
Memphis, TN · On-site
$15 - $19.50/hr
Desoto Collision Center is looking to add motivated and dedicated members to our Team. The ... The position also provides general administrative support to the Manager and Estimator positions.
Collision Center Customer Service Representative
Memphis, TN · On-site
$15 - $19.50/hr
Desoto Collision Center is looking to add motivated and dedicated members to our Team. The ... The position also provides general administrative support to the Manager and Estimator positions.
Collision General Manager information
What is a collision general manager?
Collision General Managers oversee the daily operations of auto body repair shops, ensuring that collision repair services are completed efficiently and to high quality standards. They manage staff, coordinate with insurance companies, handle customer service, and are responsible for budgeting, scheduling, and maintaining safety compliance. Their role is crucial in keeping the business running smoothly, maximizing profitability, and ensuring customer satisfaction. Typically, they have significant experience in automotive repair and strong leadership skills.
What are the key skills and qualifications needed to thrive as a collision general manager?
To thrive as a Collision General Manager, you need strong leadership abilities, comprehensive knowledge of auto body repair processes, and experience in business operations, often supported by a degree in business or automotive management. Familiarity with estimating software like CCC ONE, management systems, and industry certifications such as I-CAR or ASE are typically required. Excellent communication, problem-solving, and customer service skills distinguish top performers in this role. These skills ensure efficient shop operations, high-quality repairs, and customer satisfaction, all of which are crucial for business growth and reputation.
What are some common challenges collision general managers face in balancing operational efficiency with customer satisfaction?
Collision General Managers often juggle the demands of maintaining high repair quality, meeting tight deadlines, and managing costs, all while ensuring customers have a positive experience. They must coordinate between technicians, estimators, and front-office staff, resolving scheduling conflicts or unexpected delays that can impact customer satisfaction. Additionally, keeping up with evolving automotive technologies and insurance requirements adds complexity to daily operations. Successful managers regularly communicate with their teams and customers to address issues proactively, which helps build trust and streamline workflow.
What is the difference between Collision General Manager vs Collision Estimator?
| Aspect | Collision General Manager | Collision Estimator |
|---|---|---|
| Credentials | Management experience, industry certifications (e.g., I-CAR, ASE) | Technical training, I-CAR certification, high school diploma or equivalent |
| Work Environment | Oversees entire collision repair shop operations | Prepares repair estimates, interacts with customers and technicians |
| Employer & Industry Usage | Used in collision repair shops, dealerships, and insurance-affiliated facilities | Commonly employed in collision centers, repair shops, and insurance companies |
The Collision General Manager focuses on managing overall shop operations, staff, and customer satisfaction, while the Collision Estimator specializes in assessing vehicle damage and preparing repair estimates. Both roles are essential in collision repair facilities but differ in responsibilities and required credentials.
What are popular job titles related to Collision General Manager jobs in Tennessee?
For Collision General Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Collision General Manager jobs in Tennessee look for?
The top searched job categories for Collision General Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Collision General Manager jobs?
Cities in Tennessee with the most Collision General Manager job openings:
$135K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 4 days ago
Crash Champions rating
7.0
Based on 93 frontline employees who took The Breakroom Quiz
172nd of 374 rated vehicle maintenance
Job description
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities- Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs
- Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
- Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed
- Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety
- Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave
- Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements
- Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE's estimates as needed, and lock final estimates
- Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities
- Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
- Aptitude in decision-making and problem solving
- Ability to lead and work collaboratively with others to meet shared objectives
- Demonstrated ability to meet deadlines and achieve successful results
- Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
- Proficient with Computers and other technology
- Valid driver's license required
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus ("Cash From Crash")
- 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
In addition to the compensation range listed, this role may also be eligible for performance-based bonuses.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posted Min Pay RateUSD $75,000.00/Yr.Posted Max Pay RateUSD $135,150.00/Yr.Employment Type: FULL_TIMEWhat Crash Champions employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Crash Champions
Sourced by ZipRecruiter
Founded in 1999, and based in Chicago, IL, Crash Champions, LLC ("Crash Champions"or the"Company") is the fifth largest independent collision repair chain in the United States, with an established presence in 17 states- and formal direct repair program ("DRP") relationships with most leading insurance carriers. The Company is led by founder and CEO Matt Ebert, who maintains an impressive track record of both organic and acquisition growth. As an acquiror of choice with a value-added capital partner, Crash Champions is expected to grow from a multi-regional business into a nationally recognized provider of collision repair services. Based upon the current pipeline of acquisitions and greenfield openings.
Industry
Motor vehicle and motor vehicle parts wholesalers
Company size
51 - 200 Employees
Headquarters location
Westmont, IL, US
Year founded
1999