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Collector Jobs in Fresno, CA (NOW HIRING)

24/7 BAT Collector

Fresno, CA · On-site

$25 - $30/hr

About the Job: Exam One, a Quest Diagnostics Company, is currently seeking DOT/BAT certified individuals for working in and around the Bakersfield, California area. Candidate will need to be open to ...

Familiarity with GPS/GNSS units and smart devices for geospatial data collection, including applications such as Survey123, Collector, and Fulcrum. * Working knowledge of California Department of ...

Familiarity with GPS/GNSS units and smart devices for geospatial data collection, including applications such as Survey123, Collector, and Fulcrum. * Working knowledge of California Department of ...

Familiarity with GPS/GNSS units and smart devices for geospatial data collection, including applications such as Survey123, Collector, and Fulcrum. * Working knowledge of California Department of ...

Collector information

See Fresno, CA salary details

$12

$20

$27

How much do collector jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for collector in Fresno, CA is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.73 per hour, depending on experience, location, and employer.

What is a collector?

A collector collects money owed on accounts for a company. This is not limited to outstanding debts, as these are usually passed on to another department or company. In this career, you instead remind customers and take payments for accounts. Qualifications include understanding FDCPA and other debt related regulations, using skip tracing technique, and active listening skills. Your job duties include making outbound calls or taking calls from consumer to ensure they make payments on their accounts. Experience is not usually required, but a customer service background can be beneficial.

What does a collector do?

A Collector is responsible for recovering overdue payments from individuals or businesses on behalf of creditors, such as banks, utility companies, or other organizations. Their duties include contacting debtors by phone, mail, or email, negotiating repayment plans, and maintaining records of collection activities. Collectors must follow regulations and ethical practices while seeking to resolve outstanding debts and help clients recover funds.

What are the key skills and qualifications needed to thrive as a collector, and why are they important?

To thrive as a Collector, you need a solid understanding of debt collection practices, negotiation skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and knowledge of regulations like the Fair Debt Collection Practices Act (FDCPA) are typically required. Strong communication, persistence, and conflict resolution abilities help build rapport with clients and resolve outstanding debts effectively. These skills are vital to maximize recoveries while maintaining compliance and positive client relationships.

What are some common challenges faced by collectors, and how can they effectively handle difficult customer interactions?

Collectors often encounter challenges such as dealing with unresponsive or distressed customers and meeting strict collection targets. Effective communication and empathy are crucial for building rapport and negotiating payment plans. Many organizations provide training in conflict resolution and compliance with legal regulations, which helps collectors maintain professionalism and protect both the company's and customers' interests. Peer support and regular team meetings also offer opportunities to share strategies and overcome obstacles together.

What is the difference between Collector vs Debt Collector?

AspectCollectorDebt Collector
Required CredentialsHigh school diploma or equivalent; sometimes certification in collectionsHigh school diploma; often similar certifications in collections
Work EnvironmentOffice setting, sometimes remote; interacts with clients and customersOffice or field; contacts debtors via phone, email, or in person
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, financial institutions
Common Search & ComparisonYesYes

Both Collector and Debt Collector roles involve recovering payments owed by customers. While they share similar credentials and work environments, a Collector typically works within a company to manage accounts receivable, whereas a Debt Collector often works for third-party agencies contacting debtors to recover overdue payments. Understanding these differences helps job seekers find the right role in the collections industry.

What jobs do collectors have?

Collectors work in various fields such as art, antiques, coins, stamps, and memorabilia, often working in museums, auction houses, retail stores, or private collections. They may be responsible for appraising, acquiring, cataloging, and preserving items, and often require knowledge of specific collecting areas and attention to detail.

What are popular job titles related to Collector jobs in Fresno, CA?

For Collector jobs in Fresno, CA, the most frequently searched job titles are:

What job categories do people searching Collector jobs in Fresno, CA look for?

The top searched job categories for Collector jobs in Fresno, CA are:

What cities near Fresno, CA are hiring for Collector jobs?

Cities near Fresno, CA with the most Collector job openings:

Infographic showing various Collector job openings in Fresno, CA as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 32% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $42,632 per year, or $20.5 per hour.

24/7 BAT Collector

Fresno, CA • On-site


Quest Diagnostics

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

94th of 120 rated laboratories

People enjoy working here

Respectful managers

Uninterrupted breaks


$25 - $30/hr

Part-time

Medical, Life, Retirement

Re-posted 28 days ago


Job description

About the Job:
Exam One, a Quest Diagnostics Company, is currently seeking DOT/BAT certified individuals for working in and around the Bakersfield, California area.
Candidate will need to be open to being on call for 24/7 Emergency Collections.
Duties will include:
  • Evening Collections
  • Breath Alcohol Testing (BAT)
  • DOT Urine Collections
  • NON-DOT Urine Collections
  • Hair Collections

All interested parties, please submit your updated resume for consideration.
The base hourly wage range for this position is from $25.00 to $30.00 per hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered.
Benefits Information:
Quest Diagnostics provides employees the opportunity to invest in the future through a 401(k) Plan with eligibility for all employees after one month, and after one year, a fully vested company match up to 5% of pay.

About ExamOne, A Quest Diagnostics Company:
ExamOne has provided a portfolio of services to the insurance industry since 1972, giving it a great deal of understanding about the needs of life, health and disability insurance providers and their customers.
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.

About Quest Diagnostics:
ExamOne is made up of dedicated people who understand that behind every paramedical exam and laboratory result there is a person making an important decision for their family’s future. That kind of decision deserves our utmost attention.Our value-added services are designed to make the underwriting process quick and convenient for applicants, agents and home office personnel. With customized statistical reports, an electronic voice response system and a team of solution experts dedicated to solving your business’s challenges, we are focused on helping underwriters achieve maximum efficiency.

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