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Collector Jobs in Baltimore, MD (NOW HIRING)

Company Description CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...

Solid Waste Collector

Bowie, MD ยท On-site

$20.55/hr

Collecting residential refuse and/or recycling on assigned routes, this position requires heavy manual work, assisting in the collection of special pickup items, as well as operating mechanisms for ...

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Collector information

See Baltimore, MD salary details

$12

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$27

How much do collector jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for collector in Baltimore, MD is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.73 per hour, depending on experience, location, and employer.

What is a collector?

A collector collects money owed on accounts for a company. This is not limited to outstanding debts, as these are usually passed on to another department or company. In this career, you instead remind customers and take payments for accounts. Qualifications include understanding FDCPA and other debt related regulations, using skip tracing technique, and active listening skills. Your job duties include making outbound calls or taking calls from consumer to ensure they make payments on their accounts. Experience is not usually required, but a customer service background can be beneficial.

What does a collector do?

A Collector is responsible for recovering overdue payments from individuals or businesses on behalf of creditors, such as banks, utility companies, or other organizations. Their duties include contacting debtors by phone, mail, or email, negotiating repayment plans, and maintaining records of collection activities. Collectors must follow regulations and ethical practices while seeking to resolve outstanding debts and help clients recover funds.

What are the key skills and qualifications needed to thrive as a collector, and why are they important?

To thrive as a Collector, you need a solid understanding of debt collection practices, negotiation skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and knowledge of regulations like the Fair Debt Collection Practices Act (FDCPA) are typically required. Strong communication, persistence, and conflict resolution abilities help build rapport with clients and resolve outstanding debts effectively. These skills are vital to maximize recoveries while maintaining compliance and positive client relationships.

What are some common challenges faced by collectors, and how can they effectively handle difficult customer interactions?

Collectors often encounter challenges such as dealing with unresponsive or distressed customers and meeting strict collection targets. Effective communication and empathy are crucial for building rapport and negotiating payment plans. Many organizations provide training in conflict resolution and compliance with legal regulations, which helps collectors maintain professionalism and protect both the company's and customers' interests. Peer support and regular team meetings also offer opportunities to share strategies and overcome obstacles together.

What is the difference between Collector vs Debt Collector?

AspectCollectorDebt Collector
Required CredentialsHigh school diploma or equivalent; sometimes certification in collectionsHigh school diploma; often similar certifications in collections
Work EnvironmentOffice setting, sometimes remote; interacts with clients and customersOffice or field; contacts debtors via phone, email, or in person
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, financial institutions
Common Search & ComparisonYesYes

Both Collector and Debt Collector roles involve recovering payments owed by customers. While they share similar credentials and work environments, a Collector typically works within a company to manage accounts receivable, whereas a Debt Collector often works for third-party agencies contacting debtors to recover overdue payments. Understanding these differences helps job seekers find the right role in the collections industry.

What jobs do collectors have?

Collectors work in various fields such as art, antiques, coins, stamps, and memorabilia, often working in museums, auction houses, retail stores, or private collections. They may be responsible for appraising, acquiring, cataloging, and preserving items, and often require knowledge of specific collecting areas and attention to detail.

What are popular job titles related to Collector jobs in Baltimore, MD?

For Collector jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Collector jobs in Baltimore, MD look for?

The top searched job categories for Collector jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Collector jobs?

Cities near Baltimore, MD with the most Collector job openings:

Infographic showing various Collector job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 30% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $43,416 per year, or $20.9 per hour.

Data Collector, Testing and Data Collection

Dexis

Aberdeen Proving Ground, MD โ€ข On-site

Full-time

Posted 18 days ago


Job description

About the Position

Dexis is seeking a Data Collector to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations,ย rangeย scheduling, and administrative support services necessary to execute the government's test mission.ย  Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.ย 

The Data Collectorย is an entry-level position that develops practical knowledge of the equipment, procedures, and tools used in the data collection process through classroom and on-the-job training. The roleย assistsย with routine test projects byย observingย equipment and test instruments, recording and compiling test data, performing basic computations, and capturing image data.ย 

Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.

Responsibilities
  • Acquireย practical knowledge of the characteristics, properties, and uses of equipment necessary to carry out the data collection process through formal and informal classroom and on-the-job training.ย 
  • Become familiar with detailed data collection procedures that areย establishedย or repetitive.ย 
  • Assistย with visually examining equipment or test items for flaws or defects on routine projects.ย 
  • Observe equipment operation to detectย apparentย malfunctions.ย 
  • Observe simple test instruments and controls during tests and record related test data.ย 
  • Download test data from onboard instrumentation.ย 
  • Perform specified arithmetic computations.ย 
  • Extract and compile specified data, including detailed narrative information, from records and other sources such as specifications and drawings.ย 
  • Capture image data in support of test activities.ย 
  • Perform job functions at sites other than Aberdeen asย required.ย 
Qualificationsย 
  • One (1) year of experience using a computer and Microsoft software; OR successful completion of two (2) accredited computer classes.ย 
  • Must have a GPA of 2.5 or higher in each individual discipline of math and science and a GPA of 3.0 or higher in high school English or a GPA of 2.5 or higher in college English from an accredited high school or university.ย 
  • Mustย possessย a high school diploma.ย 
  • Must be proficient in speaking, reading, writing, and understanding English.ย 
  • Must be able to communicate clearly and concisely, both orally and in writing.ย 
  • Must be proficient in the use of computers and Microsoft Office software.ย 
  • Must be able to obtain andย maintainย a Secret security clearance.ย 
  • Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).ย 
  • Must be available to support work outside normal duty hours when required by mission needs.ย 
  • Must be willing and able to travel within CONUS and OCONUS asย required.ย