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Collector Jobs in Baltimore, MD (NOW HIRING)

Tower Federal Credit Union

Collector II

Laurel, MD

$29.21 - $36.51/hr

Hiring Range - $29.21/hr - $36.51/hr SUMMARY OF POSITION Collector II position is responsible for performing activities associated with all delinquent, fraudulent, and credit card accounts with ...

Tower

Collector II

Laurel, MD · On-site

$29.21 - $36.51/hr

Hiring Range - $29.21/hr - $36.51/hr SUMMARY OF POSITION Collector II position is responsible for performing activities associated with all delinquent, fraudulent, and credit card accounts with ...

CROSSMARK

Data Collector

Glen Burnie, MD · On-site

Data Collector CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions ...

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All JobsCollector JobsCollector Jobs in Baltimore, MD

Collector information

See Baltimore, MD salary details

$12

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$27

How much do collector jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for collector in Baltimore, MD is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.73 per hour, depending on experience, location, and employer.

What is the difference between Collector vs Debt Collector?

AspectCollectorDebt Collector
Required CredentialsHigh school diploma or equivalent; sometimes certification in collectionsHigh school diploma; often similar certifications in collections
Work EnvironmentOffice setting, sometimes remote; interacts with clients and customersOffice or field; contacts debtors via phone, email, or in person
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, financial institutions
Common Search & ComparisonYesYes

Both Collector and Debt Collector roles involve recovering payments owed by customers. While they share similar credentials and work environments, a Collector typically works within a company to manage accounts receivable, whereas a Debt Collector often works for third-party agencies contacting debtors to recover overdue payments. Understanding these differences helps job seekers find the right role in the collections industry.

What is a collector?

A collector collects money owed on accounts for a company. This is not limited to outstanding debts, as these are usually passed on to another department or company. In this career, you instead remind customers and take payments for accounts. Qualifications include understanding FDCPA and other debt related regulations, using skip tracing technique, and active listening skills. Your job duties include making outbound calls or taking calls from consumer to ensure they make payments on their accounts. Experience is not usually required, but a customer service background can be beneficial.

What are the key skills and qualifications needed to thrive as a collector, and why are they important?

To thrive as a Collector, you need a solid understanding of debt collection practices, negotiation skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and knowledge of regulations like the Fair Debt Collection Practices Act (FDCPA) are typically required. Strong communication, persistence, and conflict resolution abilities help build rapport with clients and resolve outstanding debts effectively. These skills are vital to maximize recoveries while maintaining compliance and positive client relationships.

What does a collector do?

A Collector is responsible for recovering overdue payments from individuals or businesses on behalf of creditors, such as banks, utility companies, or other organizations. Their duties include contacting debtors by phone, mail, or email, negotiating repayment plans, and maintaining records of collection activities. Collectors must follow regulations and ethical practices while seeking to resolve outstanding debts and help clients recover funds.

What are some common challenges faced by collectors, and how can they effectively handle difficult customer interactions?

Collectors often encounter challenges such as dealing with unresponsive or distressed customers and meeting strict collection targets. Effective communication and empathy are crucial for building rapport and negotiating payment plans. Many organizations provide training in conflict resolution and compliance with legal regulations, which helps collectors maintain professionalism and protect both the company's and customers' interests. Peer support and regular team meetings also offer opportunities to share strategies and overcome obstacles together.

What jobs do collectors have?

Collectors work in various fields such as art, antiques, coins, stamps, and memorabilia, often working in museums, auction houses, retail stores, or as private collectors. They may also work as appraisers, sales associates, or in inventory management, requiring knowledge of their specific collecting area and sometimes certifications. The job involves research, valuation, and preservation of items, often requiring attention to detail and organizational skills.
More about Collector jobs
What are popular job titles related to Collector jobs in Baltimore, MD? For Collector jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Collector jobs in Baltimore, MD look for? The top searched job categories for Collector jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Collector jobs? Cities near Baltimore, MD with the most Collector job openings:
Collector jobs near you
Infographic showing various Collector job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $43,416 per year, or $20.9 per hour.

Collector/Administrative Assistant

Norris Auto Group

Dundalk, MD

Full-time

Re-posted 22 days ago

Job description

Collector | Administrative Assistant

Norris Auto Group, the fastest growing dealership group in Maryland and the only car dealer to be named in the Inc. 500/5000, is currently seeking a motivated Collector / Administrative Assistant.  We are looking for true performer; one who has a track record of surpassing customer expectations and reaching for new goals. 

Collector: The Collector/ Administrative Assistant is primarily responsible for collecting payments for vehicles sold at our pre-owned location. Responsibilities for this position include:

  • Collect recurring payments from customers electronically (or via cash or check)
  • Prepare and send out late notices
  • Contact customers who are late on payment
  • Keep accurate electronic records regarding collection efforts
  • Handle all incoming calls and transfer non-payment related calls to appropriate department
  • When necessary, contact repossession company for repo of vehicles
  • Process all repossession documents in accordance with state/federal law
  • Other duties as assigned

Most importantly the collector will need to handle cash and checks in a secure and knowledgeable manner.

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