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Collections Jobs in Tustin, CA (NOW HIRING)

Collections Specialist

Orange, CA ยท On-site

$25 - $29/hr

We are looking for a Collections Specialist to join a growing organization in Orange, California on a Contract to permanent basis. In this role, you will help strengthen cash flow performance by ...

Collections Specialist

Pomona, CA ยท On-site

$19.79 - $25/hr

We are looking for a Collections Specialist to support a mortgage company in Pomona, California through a Long-term Contract assignment. This role will focus primarily on commercial accounts while ...

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Professional Search Group OC is sourcing a Collections Specialist to manage accounts receivable activities, monitor outstanding invoices, and ensure timely collections. This role requires strong ...

We are looking for a Business to Business Collections Specialist to support accounts receivable efforts for a wholesale distribution organization in Santa Fe Springs, California. This position is ...

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Collections Specialist

Irvine, CA ยท On-site

$30 - $35/hr

The Collections Specialist is responsible for managing the firm's accounts receivable portfolio by partnering with attorneys, clients, and Finance personnel to facilitate the timely collections of ...

Collections Specialist

Irvine, CA ยท Hybrid

$30 - $35/hr

Description The Collections Specialist is responsible for managing the firm's accounts receivable portfolio by partnering with attorneys, clients, and Finance personnel to facilitate the timely ...

Collections Specialist

Irvine, CA ยท On-site

$30 - $35/hr

The Collections Specialist is responsible for managing the firm's accounts receivable portfolio by partnering with attorneys, clients, and Finance personnel to facilitate the timely collections of ...

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Professional Search Group OC is sourcing a B2B Collections Specialist to manage accounts receivable activities, monitor outstanding invoices, and ensure timely collections. This role requires strong ...

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Lobel Financial is seeking a detail-oriented Collections Call Monitoring Specialist to support our growing auto finance collections team. This opportunity is well suited for candidates with ...

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Collections information

See Tustin, CA salary details

$13

$22

$31

How much do collections jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for collections in Tustin, CA is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.19 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are the most commonly searched types of Collections jobs in Tustin, CA?

The most popular types of Collections jobs in Tustin, CA are:

What are popular job titles related to Collections jobs in Tustin, CA?

For Collections jobs in Tustin, CA, the most frequently searched job titles are:

What job categories do people searching Collections jobs in Tustin, CA look for?

The top searched job categories for Collections jobs in Tustin, CA are:

What cities near Tustin, CA are hiring for Collections jobs?

Cities near Tustin, CA with the most Collections job openings:

Infographic showing various Collections job openings in Tustin, CA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $46,789 per year, or $22.5 per hour.

Collections Specialist

Robert Half

Orange, CA โ€ข On-site

$25 - $29/hr

Temporary

Posted 4 days ago


Job description

We are looking for a Collections Specialist to join a growing organization in Orange, California on a Contract to permanent basis. In this role, you will help strengthen cash flow performance by managing outstanding receivables, partnering with internal teams to address billing concerns, and maintaining positive client relationships. This opportunity is well suited for a detail-focused individual who communicates effectively, stays organized in a fast-moving environment, and takes initiative to drive timely payment resolution.
Responsibilities:
• Review overdue customer balances, investigate payment delays, and take prompt action to secure resolution on open invoices.
• Partner with billing and customer-facing teams to address disputed charges, partial payments, and account inconsistencies.
• Document collection outreach, customer responses, and promised payment dates with a high level of accuracy.
• Track receivables aging and provide regular updates to leadership on account status, risk areas, and expected collections.
• Follow up consistently with customers to improve recovery timelines and support reduction of outstanding days in accounts receivable.
• Assist with applying incoming payments and reconciling account activity when additional support is needed.
• Contribute to month-end activities by reporting on delinquent balances and anticipated recoveries.
• Maintain a courteous, service-oriented approach in all collection conversations while working toward timely payment outcomes.• 2 to 4 years of experience in business-to-business collections, ideally within technology, services, or recurring revenue environments.
• Working knowledge of accounts receivable practices, collections procedures, and payment follow-up strategies.
• Strong verbal and written communication skills with the ability to handle negotiations tactfully and professionally.
• Proficiency with Microsoft Excel and familiarity with accounting or ERP platforms such as NetSuite, Sage Intacct, or QuickBooks.
• Excellent attention to detail and the ability to manage multiple priorities efficiently.
• Ability to work effectively in a collaborative, deadline-driven setting.
• Experience supporting billing collections, credit and collections processes, or broader accounts receivable functions.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948