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Collections Jobs in Stockton, CA (NOW HIRING)

Conexwest

Collections Manager

Lathrop, CA · On-site

$75K - $85K/yr

We are seeking an experienced and results-driven Collections Manager to lead and oversee the company's collections operations at our Lathrop, CA location. This role is responsible for managing ...

Conexwest

Collections Manager

Lathrop, CA · On-site

$75K - $85K/yr

We are seeking an experienced and results-driven Collections Manager to lead and oversee the company's collections operations at our Lathrop, CA location. This role is responsible for managing ...

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Collections information

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$13

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$31

How much do collections jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for collections in Stockton, CA is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Stockton, CA? The most popular types of Collections jobs in Stockton, CA are:
What are popular job titles related to Collections jobs in Stockton, CA? For Collections jobs in Stockton, CA, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Stockton, CA look for? The top searched job categories for Collections jobs in Stockton, CA are:
What cities near Stockton, CA are hiring for Collections jobs? Cities near Stockton, CA with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Stockton, CA as of July 2026, with employment types broken down into 73% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,028 per year, or $22.6 per hour.

Collections Manager

Conexwest

Lathrop, CA • On-site

$75K - $85K/yr

Full-time

Re-posted 24 days ago

Job description

We are seeking an experienced and results-driven Collections Manager to lead and oversee the company's collections operations at our Lathrop, CA location. This role is responsible for managing accounts receivable collections activities, reducing delinquent accounts, improving cash flow, and leading a team of collections professionals.
The ideal candidate has strong leadership skills, excellent negotiation abilities, and experience working in fast-paced logistics, container, transportation, or industrial environments.
Key Responsibilities
Collections Operations:
  • Manage daily collections activities to ensure timely recovery of outstanding balances
  • Monitor aging reports and drive reduction in past-due accounts and DSO (Days Sales Outstanding)
  • Develop and implement effective collections strategies, policies, and procedures
  • Handle escalated collection issues and negotiate payment solutions with customers
  • Ensure compliance with company policies and applicable regulations
Team Leadership:
  • Lead, coach, and develop collections agents and support staff
  • Establish performance goals and monitor KPIs for team productivity and effectiveness
  • Conduct regular team meetings, training, and performance reviews
  • Foster a results-driven and customer-focused team environment
Accounts Receivable Management:
  • Partner with finance, billing, and customer service teams to resolve invoice disputes and payment delays
  • Review customer accounts and credit risks to identify collection concerns proactively
  • Support month-end reporting and cash flow forecasting activities
  • Maintain accurate account documentation and reporting records
Process Improvement & Reporting:
  • Analyze collections data and identify trends, risks, and improvement opportunities
  • Implement process improvements to increase efficiency and collection rates
  • Prepare and present reports on aging, collections performance, and cash flow metrics to leadership
  • Utilize ERP and CRM systems to manage collections workflows effectively
Qualifications
Education & Experience:
  • Bachelor's degree in Finance, Business Administration, Accounting, or related field preferred
  • 5+ years of collections or accounts receivable experience
  • 2+ years of leadership or management experience
  • Experience in logistics, transportation, container, or industrial industries preferred
Skills & Competencies:
  • Strong understanding of collections processes, aging analysis, and DSO management
  • Excellent negotiation and conflict resolution skills
  • Strong analytical and problem-solving abilities
  • Effective leadership and team development skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with ERP systems, Excel, and collections/accounting software
  • Excellent verbal and written communication skills
Key Performance Indicators (KPIs)
  • Reduction in past-due receivables
  • DSO improvement
  • Collections recovery rate
  • Team productivity and call effectiveness
  • Dispute resolution turnaround time
  • Cash flow improvement
Why Join Us:
  • Opportunity to lead a critical business function
  • Fast-paced and collaborative work environment
  • Direct impact on company financial performance and customer relationships
  • Growth opportunities within a growing organisation
Physical Requirements:
  • Ability to sit and work at a computer for extended periods of time
  • Frequent use of hands, fingers, and arms for typing, phone communication, and office equipment operation
  • Ability to communicate effectively verbally and in writing
  • Occasional standing, walking, bending, and reaching within the office environment
  • Ability to occasionally lift and carry up to 15-20 pounds
  • Ability to work in a fast-paced office and operational environment with frequent interruptions and multitasking demands
  • May occasionally visit warehouse, yard, or operational areas requiring adherence to safety protocols and use of personal protective equipment (PPE) as needed

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