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Collections Jobs in Providence, RI (NOW HIRING)

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

Veolia

Collections System Technician

Cranston, RI

Performs maintenance activities in accordance with written programs or directed by Chief Collections Operator and/or management staff. * Operate sewer equipment in a safe and efficient manner. Said ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

Inframark

Collections Systems Supervisor

Fall River, MA · On-site

$85 - $120/hr

Looking for a Collections Systems Supervisor in our Fall River, MA plant. Collection Systems Department to ensure the safe, reliable, efficient, and compliant operation and maintenance of the ...

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Showing results 21-40

All JobsCollections JobsCollections Jobs in Providence, RI

Collections information

See Providence, RI salary details

$13

$21

$30

How much do collections jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for collections in Providence, RI is $21.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $24.28 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Providence, RI?

The most popular types of Collections jobs in Providence, RI are:

What cities near Providence, RI are hiring for Collections jobs?

Cities near Providence, RI with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Providence, RI as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $45,103 per year, or $21.7 per hour.

Credit and Collections Specialist

Taco Family of Companies

Cranston, RI • Hybrid

$21.25 - $28.25/hr

Full-time

Re-posted 24 days ago

Job description

Employment Type: Regular Full Time Hourly 

Shift: 1st Shift

Work Status: Hybrid

Position Summary

The Credit and Collections Specialist is responsible for monitoring accounts receivable aging reports, identifying overdue accounts, and proactively contacting customers to secure payments.  This role supports the credit application and credit limit review process and provides coverage for the cash application process. 

Measures of success:

  • Accurate and timely communications with customers on overdue accounts
  • Maintain targeted levels of aged accounts receivable
  • Successful relationships and coordination with departments outside of Finance
  • Maintain accurate and organized files and records

Responsibilities 

Responsibilities include but are not limited to:

  • Monitoring accounts receivable aging reports, identifying overdue accounts, and proactively contacting customers to secure payments
  • Maintains accurate records of all customer communications and payment arrangements
  • Investigate and research payment discrepancies to resolve overdue invoices
  • Supports the new customer set-up process and assesses credit limits as assigned
  • Performs as a back-up for the Accounts Receivable Specialist
  • Handles incoming calls and emails
  • Provides administrative support

Qualifications

Required:

  • High School Diploma or equivalent
  • 5+ years of accounts receivable and collections experience
  • Proficient in financial software or accounting systems
  • Attention to detail, commitment to accuracy and demonstrated organizational skills in a high-volume environment
  • Excellent teamwork and communication skills with the ability to collaborate internally and externally to resolve discrepancies

Preferred:

  • Associate Degree in Accounting
  • Experience in manufacturing industry
  • Intermediate or advanced-level Excel knowledge, including pivot tables and formulas
  • Knowledge of Enterprise Resource Planning (ERP) systems

Work Environment:

This position works primarily in an office environment using computers and technology.  Verbal and auditory capability are required. Occasional exposure in production plant where large equipment and noise are prevalent.  Safety gear is required in these areas.

This position may work from home up to 2X/week if performance is in good standing.  The hybrid schedule may begin once the Supervisor, Accounts Payable has approved the appropriate level of job knowledge and performance.

Management:

This position has no direct reports.

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