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Collections Jobs in Merrick, NY (NOW HIRING)

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Collections Specialist

Mott Haven, NY ยท On-site

$21 - $28/hr

... collections and/or 1-2 years accounts receivable Hours are 8:30AM to 5PM, Monday to Friday Benefits (company paid for) provided after successful probationary period Include your education and ...

Head of Collections, Director/VP Reports to: Chief Operating Officer Location: In Office, New York About Us: We give businesses and their customers peace of mind by solving complex credit challenges ...

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The Commercial Real Estate Collections Associate is responsible for collecting overdue rent and other lease-related payments from commercial tenants while maintaining positive tenant relationships ...

Credit & Collections Supervisor

New York, NY ยท Hybrid

$100K - $131K/yr

Are you ready to make your next career move tojoin our team as our Credit & Collections Supervisor for KONE Americas New York Metro District? This position will work a hybrid schedule, primarily out ...

Credit & Collections Supervisor

New York, NY ยท On-site

$100K - $131K/yr

Are you ready to make your next career move to join our team as our Credit & Collections Supervisor for KONE Americas New York Metro District? This position will work a hybrid schedule, primarily out ...

Collections Manager (This is a senior position -- PLEASE DO NOT APPLY IF YOU DO NOT HAVE 5+ years collections leadership experience) Location: Great Neck - NY Office (Onsite) Reports To: Chief ...

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Collections information

See Merrick, NY salary details

$13

$21

$31

How much do collections jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collections in Merrick, NY is $21.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.62 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What job categories do people searching Collections jobs in Merrick, NY look for?

The top searched job categories for Collections jobs in Merrick, NY are:

What cities near Merrick, NY are hiring for Collections jobs?

Cities near Merrick, NY with the most Collections job openings:

Infographic showing various Collections job openings in Merrick, NY as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,716 per year, or $22 per hour.

Collections Representative

Waste Connections of Canada

New York, NY โ€ข Hybrid

$23 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Job description

WASTE CONNECTIONS, Inc. (NYSE: WCN) - We are the leading provider of sustainable waste and recycling solutions serving the New York City metropolitan area. With a commitment to customer service, environmental responsibility, and operational excellence, we are proud to support local communities while helping clients manage waste more efficiently. Join our growing team and be part of a mission-driven company making a real impact.

Job Description

Waste Connections has an immediate opening for a Collections Representative based in Iselin, NJ. We are seeking a detail-oriented and results-driven professional to join our team in-office, five days a week. In this role, you will be responsible for making a high volume of outbound collection calls on delinquent accounts, taking customer payments over the phone, setting up payment arrangements, and resolving service or billing-related issues. This position requires excellent communication skills, strong problem-solving abilities, and a customer-focused approach to managing delinquent accounts.

Pay rate: $23-$27/ hr. (depending on relevant experience)

Schedule: Monday-Friday, in-office

Hours: 8:00 AM - 5:00 PM

Key Responsibilities

  • Monitor and follow up on past-due accounts to ensure timely resolution
  • Contact customers via phone, email, and written correspondence to collect outstanding payments
  • Make 70-80+ outbound calls daily on delinquent accounts, managing automated call systems
  • Collaborate with managers and departments to strategize and execute monthly collection plans
  • Maintain accurate notes in customer portfolios
  • Negotiate payment plans and settlements within company guidelines
  • Provide assistance with online payments
  • Meet or exceed collection targets and departmental goals
  • Handle difficult customer interactions and escalate calls when necessary
  • Report results to management

Qualifications & Skills

  • High school diploma or equivalent (Associate's or Bachelor's degree preferred)
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and collections software
  • 1+ years of experience in collections, accounts receivable, or a related customer service role
  • Strong negotiation and problem-solving skills
  • Excellent verbal and written communication abilities
  • Ability to work independently and collaboratively in a fast-paced office environment
  • Strong attention to detail and ability to handle confidential information

Benefits:

  • Competitive salary with performance-based incentives.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off, holidays, and sick leave.

WHY YOU NEED TO JOIN US

CULTURE: It's a great place to work! We operate in an environment where empowered, selfdirected All Stars know the importance of their work.

INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.

Waste Connections - Apply today and Connect with Your Future!https://careers.wasteconnections.com/us/en/

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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