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Collections Jobs in Indianapolis, IN (NOW HIRING)

Collections Specialist Locations : Indianapolis, IN Duration : Direct Hire (Hybrid) * The Specialist, Collections will be responsible for performing collection activities in an effort to recover ...

Collections Associate

Indianapolis, IN

$16.75 - $23/hr

Collaborating closely with the Spot Sales Team and AR Billing Team, The Collections Associate reports to the Collections Team Lead and/or Collections Manager and is responsible for ensuring their ...

Collections Specialist

Westfield, IN · On-site

$52K - $56K/yr

The Collections Specialist is a full-time, in-office position responsible for ensuring the timely recovery of outstanding debts while maintaining positive member relationships. This role supports and ...

Collections Specialist

Westfield, IN

$17.75 - $24/hr

The Collections Specialist is a full-time, in-office position responsible for ensuring the timely recovery of outstanding debts while maintaining positive member relationships. This role supports and ...

Collections Specialist

Zionsville, IN · On-site +1

$18 - $24.25/hr

Collections Specialist Who are we? CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to ...

The Collections Specialist will be responsible for managing outstanding accounts, following up on past-due invoices, researching payment discrepancies, and partnering with customers and internal ...

The Collections Specialist will be responsible for managing outstanding accounts, following up on past-due invoices, researching payment discrepancies, and partnering with customers and internal ...

Collections Associate

Indianapolis, IN · On-site

$16.75 - $23/hr

Collaborating closely with the Spot Sales Team and AR Billing Team, The Collections Associate reports to the Collections Team Lead and/or Collections Manager and is responsible for ensuring their ...

Collections Specialist Locations : Indianapolis, IN 46240 Duration : Full-Time Employment, Direct Hire (Hybrid - 2 days per week in office Hours/week: 40) Salary : $41,600 - no room for negotiation ...

Collections Specialist

Indianapolis, IN · On-site

$17.75 - $24/hr

Collections Specialist Job Location: Indianapolis, IN Job Type: Full-Time * Manage a portfolio of assigned delinquent accounts. * Initiate contact with debtors through phone calls, emails, and ...

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Collections information

See Indianapolis, IN salary details

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How much do collections jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for collections in Indianapolis, IN is $20.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.98 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Indianapolis, IN? The most popular types of Collections jobs in Indianapolis, IN are:
What are popular job titles related to Collections jobs in Indianapolis, IN? For Collections jobs in Indianapolis, IN, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Indianapolis, IN look for? The top searched job categories for Collections jobs in Indianapolis, IN are:
What cities near Indianapolis, IN are hiring for Collections jobs? Cities near Indianapolis, IN with the most Collections job openings:
Infographic showing various Collections job openings in Indianapolis, IN as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $42,676 per year, or $20.5 per hour.

$18/hr

Contractor

Re-posted 25 days ago


Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Collections Representative needs Associates Degree (preferred) and/or equivalent years of successful work experience in collections environment.
Collections Representative requires:
Minimum of 5 years accounting and collections experience
Minimum of 5 years of customer service experience
Previous commercial collection experience required
Previous experience with reconciling complex accounts with multiple locations
Progressive related experience with commercial collections in a B2B environment
Results driven and takes initiative
Proven ability to decrease complex portfolio by 35-40% monthly
Extensive research and skip tracing skills
Collections Representative duties:
Proven ability to decrease complex portfolio by 35-40% monthly
Manages assigned portfolio of delinquent accounts through relationship building and the .
Manage account resolution to resolve debts in the manner most beneficial to customer and company needs. This is done by initiating and/or receiving collection calls using multiple communication methods (oral and written.)
Handles complex account reconciliation and balancing concerns by researching account inquiries

Additional Information

$18/hr

6 MONTHS


Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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