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Collections Representative Jobs in Washington, DC

NCS

Medical Billing & Collections Specialist

Columbia, MD · On-site

$18 - $22.50/hr

As a Medical Billing and Collections Specialist with NuVasive Clinical Services, you will provide ... Represents the company in a professional manner and uphold the highest standards of ethical ...

NCS

Billing & Collections Specialist

Columbia, MD · On-site

$18 - $24.75/hr

As a Revenue Cycle Specialist, you will play a pivotal role in the collections process by ... Represents the company in a professional manner and uphold the highest standards of ethical ...

NCS

NSA Billing & Collections Specialist

Columbia, MD · On-site

$18 - $22.50/hr

This is a fantastic opportunity to grow your career in medical billing and collections. Essential ... Represents the company in a professional manner and uphold the highest standards of ethical ...

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Showing results 21-40

All JobsCollections Representative JobsCollections Representative Jobs in Washington, DC

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$29

How much do collections representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collections representative in Washington, DC is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.16 per hour, depending on experience, location, and employer.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with experienced professionals or those in supervisory roles earning higher. Compensation can vary based on location, experience, and the complexity of accounts managed, and often includes commission or bonuses for successful collections.
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Collections Representative jobs near you
Infographic showing various Collections Representative job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 69% Physical, 2% Hybrid, and 29% Remote job distribution, with an average salary of $45,037 per year, or $21.7 per hour.

Foundations and Collections / Collections Subject Matter Expert, with Security Clearance

Allen Integrated Solutions LLC

Springfield, VA • On-site

$19.25 - $26.25/hr

Other

Re-posted 14 days ago

Job description

Foundations and Collections / Collections Subject Matter Expert, Mid - #850 Location: Springfield, VA TS/SCI REQUIRED Required Experience/Skills: * Experience in: GEOINT Collections Requirements and Strategies, including RFI Management Cycle, GEOINT Collection Management, Intelligence profession. * Knowledge of: GEOINT Information Management System (GIMS), Strategy Designer App, and Automated Strategy Theory, Exposure to JEMA, MIST, and all-source data feeds. * Exposure to: Imagery Analysis, Geospatial Analysis, All-Source Collection Management. * Education/Knowledge of: Bachelor's in related field desired, minimum 5 years of experience. * Travel: M ust be willing to travel CONUS and OCONUS. Create a Job Alert Interested in building your career at Allen Integrated Solutions? Get future opportunities sent straight to your email. Create alert

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