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Collections Manager Jobs in Wheaton, IL (NOW HIRING)

CFS

Collections Specialist

Itasca, IL · On-site

$18 - $24.25/hr

Collections Specialist Take ownership of complex, high-risk accounts where your collections ... Manage and resolve a portfolio of delinquent commercial accounts • Make 30-50 outbound calls ...

Reveal Brainspace

Collections Specialist

Chicago, IL · Hybrid

$51K - $60K/yr

The ideal candidate will be responsible for managing and resolving customer billing and usage ... collections and accurate account management. This role follows a hybrid model (4 days in office, 1 ...

Reveal

Collections Specialist

Chicago, IL · On-site

$51K - $60K/yr

The ideal candidate will be responsible for managing and resolving customer billing and usage ... collections and accurate account management. This role follows a hybrid model (4 days in office, 1 ...

Robert Half

Collections Specialist

Arlington Heights, IL · On-site

$45K - $60K/yr

We are looking for a Collections Specialist to support mortgage servicing operations by engaging ... Use dialer tools, workflow systems, reporting applications, and related technology to manage ...

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All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Wheaton, IL

Collections Manager information

See Wheaton, IL salary details

$30K

$56.8K

$105.3K

How much do collections manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for collections manager in Wheaton, IL is $56,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $63,300.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Wheaton, IL? The most popular types of Collections jobs in Wheaton, IL are:
What job categories do people searching Collections Manager jobs in Wheaton, IL look for? The top searched job categories for Collections Manager jobs in Wheaton, IL are:
What cities near Wheaton, IL are hiring for Collections Manager jobs? Cities near Wheaton, IL with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Wheaton, IL as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $56,755 per year, or $27.3 per hour.

Collections Specialist

CFS

Itasca, IL • On-site

$18 - $24.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Collections Specialist
Take ownership of complex, high-risk accounts where your collections strategy and problem-solving skills truly make an impact. This is a great opportunity to move beyond basic collections into a more analytical, decision-driven role.

Why This Opportunity Stands Out:
• Work on high-impact, late-stage commercial accounts (200+ days past due)
• Opportunity to take full ownership of a defined portfolio (~100 accounts)
• Develop advanced negotiation and resolution strategies beyond standard collections
• Exposure to legal escalation and repossession processes
• Fast-paced, results-driven environment with measurable impact
• Supportive, laid-back team culture with strong collaboration
• Chance to build expertise in risk prioritization and account strategy
• Potential for long-term or permanent placement

Key Responsibilities for the Collections Specialist:
• Manage and resolve a portfolio of delinquent commercial accounts
• Make 30–50 outbound calls daily to secure payments and negotiate terms
• Escalate accounts to legal or repossession when necessary
• Perform research and skip tracing to locate customers
• Document all account activity and prioritize based on risk and exposure

Qualifications for the Collections Specialist:
• Experience in collections or high-volume customer service
• Ability to handle difficult conversations and negotiate effectively
• Strong problem-solving skills and ability to work independently
• Experience managing a high-volume workload

#CollectionsSpecialist #AccountingJobs #FinanceJobs

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