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Collections Manager Jobs in Lockport, IL (NOW HIRING)

Tt

Global Collections Supervisor

Chicago, IL

$110K - $140K/yr

Lead the global collections function, driving strategic initiatives that improve operational ... Develop strategies to manage complex, high-risk, and escalated accounts while balancing strong ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$60K - $62K/yr

This role openly communicates with management, providing recommendations for the team while ... Collections Support * Contact customers with overdue balances and attempt to collect entirely or ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL

$18.25 - $24.75/hr

This role openly communicates with management, providing recommendations for the team while ... Collections Support * Contact customers with overdue balances and attempt to collect entirely or ...

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All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Lockport, IL

Collections Manager information

See Lockport, IL salary details

$31.1K

$58.9K

$109.3K

How much do collections manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for collections manager in Lockport, IL is $58,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $65,700.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Lockport, IL? The most popular types of Collections jobs in Lockport, IL are:
What job categories do people searching Collections Manager jobs in Lockport, IL look for? The top searched job categories for Collections Manager jobs in Lockport, IL are:
What cities near Lockport, IL are hiring for Collections Manager jobs? Cities near Lockport, IL with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Lockport, IL as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $58,896 per year, or $28.3 per hour.

Contact Us, Collections Representative

Blitt and Gaines

Naperville, IL • On-site

$17 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Job Title: Contact Us Collections Representative
Job Summary:
The Contact Us representative works directly with consumers, attorneys and authorized parties via our Contact Us website via email. The representative is accountable for accessing and acting upon e-mails sent to the firm via its "Contact Us" and related e-mail in-boxes, with the goal of responding to or forwarding the emails with instruction within pre-determined turnaround times depending on the type of email. The associate will also be assigned approved agreements and letters (Written correspondence) created internally to be sent via email/fax to consumers or authorized third parties. The representative will use both template and Ad Hoc email forms for all communications.
Primary responsibilities and duties:
  • Daily monitoring of the internal communications via Outlook:
    • Contact Us email inbox and subfolders
    • Power of Attorney (POA) email inbox
    • Pleadings email inbox
  • Daily maintaining of the Contact Us stoplight and the files forwarded to the Contact Us team through internal coding and client requirements.
  • Accurately respond to consumer/attorney/ATP e-mails in a timely fashion.
  • Proactive collections efforts through email communication with consumer, attorneys or ATP's.
  • Accurately document the firm's system of record (CLS)
  • Provide sent and received emails to designated firm staff as required
  • Requires the ability to exercise discretion and independent judgment.
  • Ability to resolve files and maximize collection opportunities.

Minimal Job Qualifications and Requirements:
  • Collection Master (CLS) experience is a plus.
  • Collections experience is a plus.
  • Detail orientated communication and documentation skills.
  • Ability to work independently and show ownership of the position and its requirements.
  • Organized with the ability to multi task and time management
  • Detail orientated with the ability to understand multiple systems
  • Expert knowledge of all applicable Federal and State collection laws.
  • Ability to accurately type 40 words per minute.
  • Strong written and oral communication skills is a must.
  • Above average spelling and grammar.
  • Must be able to read and understand written communications from consumers and attorneys.
  • Demonstrated ability to think independently and use good judgment.
  • Fundamental knowledge of Microsoft Office Products.
  • Analytical problem-solving skills
  • Understand Company and Client policies and procedures to ensure files are documented properly.
  • good critical thinking skills and exercise sound judgment.
  • Team player with the ability to be flexible and handle what is provided to them that day.

Education/Experience:
  • High School diploma
  • Above average computer skills.
  • College is a plus
  • Must have three years or more experience in the following: call center quality assurance or operations, collections, customer service, banking or business related fields..

Benefits:
  • Blitt and Gaines, P.C. offers PTO, Paid Holidays, Medical Benefits, Competitive Salary and 401k and profit sharing plans! Benefits include - Medical, Dental, Vision, Life Insurance and Short Term Disability.

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