ZipRecruiter

Log In

1

Collections Manager Jobs in Flushing, NY (NOW HIRING)

NICE

Credit and Collections Manager

Hoboken, NJ · On-site

Portfolio Management: Oversee a portfolio of customer accounts, ensuring prompt collection of outstanding invoices. * Team Support: Collaborate with and support an offshore collections team to ...

Friedman Williams

Collections Specialist

Uniondale, NY · On-site

$19.25 - $26/hr

... Manager, Billing Department and Accounting Department Ad hoc requests and special projects EXPERIENCE 4 year college degree 3+ years of collections experience Law firm or professional service ...

NICE

Credit and Collections Manager

Hoboken, NJ · On-site

Portfolio Management: Oversee a portfolio of customer accounts, ensuring prompt collection of outstanding invoices. * Team Support: Collaborate with and support an offshore collections team to ...

Berkshire Bank

Collections Specialist

Manhattan, NY · On-site

$20 - $28.90/hr

Customer Service & Collections Manager Status: Non-Exempt Grade: 6 Pay Range: $20.00 - $28.90 Actual compensation within the pay range will be determined based on factors including, but not limited ...

Berkshire Bank

Collections Specialist

Manhattan, NY · On-site

$20 - $28.90/hr

Customer Service & Collections Manager Status: Non-Exempt Grade: 6 Pay Range: $20.00 - $28.90 Actual compensation within the pay range will be determined based on factors including, but not limited ...

Kone AB

Credit & Collections Supervisor

New York, NY · Hybrid

$100K - $131K/yr

Does leading and managing a team to ensure they are proficient in collections motivate you? * Do you thrive in areas where you work with complex accounts and customers to resolve escalated disputes?

KONE

Credit & Collections Supervisor

New York, NY · On-site

$100K - $131K/yr

Does leading and managing a team to ensure they are proficient in collections motivate you? * Do you thrive in areas where you work with complex accounts and customers to resolve escalated disputes?

ThinkingAhead

Collections, Team Lead

Manhattan, NY · On-site

$90K - $102K/yr

Customer Svc & Collections Mgr Status: Exempt Grade: 10 Salary Range: $90,000- $102,474 Actual compensation within the pay range will be determined based on factors including, but not limited to ...

ThinkingAhead

Collections, Team Lead

New York, NY · On-site

$90K - $102K/yr

Customer Svc & Collections Mgr Status: Exempt Grade: 10 Salary Range: $90,000- $102,474 Actual compensation within the pay range will be determined based on factors including, but not limited to ...

next page

Showing results 1-20

All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Flushing, NY

Collections Manager information

See Flushing, NY salary details

$32.3K

$61.3K

$113.7K

How much do collections manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for collections manager in Flushing, NY is $61,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $68,300.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Flushing, NY?

The most popular types of Collections jobs in Flushing, NY are:

What cities near Flushing, NY are hiring for Collections Manager jobs?

Cities near Flushing, NY with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Flushing, NY as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,265 per year, or $29.5 per hour.

Collections Manager & Consultant

ACHIEVE TEST PREP

Newark, NJ • On-site, Remote

Full-time

Re-posted 15 days ago

Job description


About Company:
Achieve Test Prep's mission is to make higher education more accessible and affordable for working adults. Achieve offers live, online instruction, 1-on-1 tutoring and mentoring, and flexible course schedules that empower non-traditional college students to test out of college credits and earn higher level professional licenses.
Role Overview:
We are seeking an experienced Collections Manager and Consultant for a fractional or project-based engagement to help us revamp our collections and debt recovery approach. This role is ideal for a seasoned professional with a proven track record of driving exceptional results in collections strategy, operations, and compliance.
The consultant will lead a full-scale review of our end-to-end collections journey, analyzing it from both the customer experience and agent workflow perspectives. We're looking for someone who brings objective, data-driven insight and can deliver clear, actionable recommendations that align with business goals and reduce risk.
If you've successfully built or overhauled collections strategies, led teams, improved recovery rates, and implemented high-impact policies in dynamic environments, we want to hear from you.
Roles & Responsibilities:
  • Conduct a thorough audit of the current collections strategy, processes, and customer/agent journey.
  • Evaluate the effectiveness of existing debt recovery methods and identify gaps or inefficiencies.
  • Deliver a customer-centric and agent-informed strategy that enhances performance and user experience.
  • Develop a targeted collections roadmap aligned with business goals and risk appetite.
  • Define or refine KPIs, SLAs, and reporting tools to monitor collections effectiveness.
  • Improve or establish collection policies and procedures to reduce delinquency and aging receivables.
  • Ensure full compliance with applicable laws (FDCPA, FCRA, GLBA, etc.).
  • Provide training, mentoring, or advisory support to collections and finance teams.
  • Recommend negotiation strategies for high-risk or complex accounts.
  • Deliver a detailed summary report outlining key findings, insights, and recommended actions.
  • Support implementation, provide ongoing oversight, or offer fractional team leadership if needed.

Desired Skills and Experience:
  • 5+ years of hands-on experience in collections strategy, debt recovery, or credit risk management.
  • Demonstrated ability to produce exceptional, measurable results in collections performance.
  • Deep understanding of the end-to-end collections lifecycle, from invoicing through litigation or charge-off.
  • Prior consulting experience or familiarity working in collections leadership/consulting roles is strongly preferred.
  • Strong analytical, operational, and process improvement expertise.
  • Advanced knowledge of compliance standards (e.g., FDCPA, FCRA, GLBA).
  • Effective communicator with strong negotiation skills and the ability to engage both customers and internal stakeholders.
  • Familiarity with collections platforms, CRMs, and automation tools.
  • Capable of working independently while advising senior leaders with confidence and clarity.
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field (MBA or certifications like ACA/CPA/CICM are a plus).
  • Previous leadership experience as a Collections Manager, Director of Credit & Collections, or similar.

Job Details:
Type: Part-Time/Fractional
Schedule: Flexible hours between 9 AM - 9 PM, Monday to Friday
Remote: 100% Online

Apply