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Collections Management Assistant Jobs in Rochester, NY

SHM LLC

Administrative Assistant

Rochester, NY · On-site

$19/hr

This position provides administrative and customer service support to the Property Manager and site ... rent collections, compliance support, and general office administration while maintaining a ...

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All JobsCollections Management JobsCollections Management Assistant JobsCollections Management Assistant Jobs in Rochester, NY

Collections Management Assistant information

See Rochester, NY salary details

$9

$19

$29

How much do collections management assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for collections management assistant in Rochester, NY is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.79 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Collections Management jobs in Rochester, NY?

The most popular types of Collections Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Collections Management Assistant jobs?

Cities near Rochester, NY with the most Collections Management Assistant job openings:

Collections Management Assistant jobs near you
Infographic showing various Collections Management Assistant job openings in Rochester, NY as of June 2026, with employment types broken down into 2% Locum Tenens, 55% Full Time, 14% Part Time, 11% Temporary, 14% Contract, and 4% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,117 per year, or $19.8 per hour.

Collections Specialist (Contract)

Cooper Companies

Victor, NY • On-site

$22.90 - $27.89/hr

Full-time

Re-posted 22 days ago

Job description

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life's beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com.

  • This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
  • This position requires full-time onsite work (5 days per week) in Victor, NY and is not eligible for relocation assistance.

Job Summary

The Collections Specialist focuses on transactional activities, including contacting customers for payment, resolving basic disputes, and updating account information. This position assists with aging report reviews, supports audits, and provides excellent customer service to internal and external stakeholders. Success requires attention to detail, strong organizational skills, and proficiency with ERP systems and Microsoft Office tools.

  • Associate's degree in Accounting, Business or equivalent experience (preferred).
  • 0-2 years of AR/collections experience (entry-level).
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Experience with ERP systems (Oracle or Microsoft Dynamics preferred).
  • Strong attention to detail and accuracy in data entry.
  • Excellent organizational and time-management skills.
  • Effective communication and customer service skills.
  • Ability to work in a fast-paced Global Business Services environment.
  • Proficiency in Microsoft Excel and ERP systems.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $22.90 and $27.89 per hour and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.


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Key Responsibilities

  • Collections Activities: Contact customers regarding past-due invoices; document collection efforts accurately.
  • Dispute Resolution: Assist in resolving basic billing disputes; escalate complex issues to the Supervisor.
  • Aging Report Review: Monitor assigned accounts and follow up on overdue balances.
  • Customer Service: Respond to inquiries promptly and professionally; maintain positive relationships with customers.
  • Process Improvement: Identify opportunities to streamline workflows, enhance automation, and improve efficiency within the collections processes, leveraging GBS best practices.
  • Other Duties: Perform additional responsibilities as assigned by the Collections Supervisor.

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