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Collections Associate Jobs in Lombard, IL (NOW HIRING)

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

$18.50 - $25.25/hr

Primary Position Objective The Collections Specialist supports the management of delinquent ... High school diploma or equivalent required; associate degree or higher education preferred. * Black ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

$18.50 - $25.25/hr

Primary Position Objective The Collections Specialist supports the management of delinquent ... High school diploma or equivalent required; associate degree or higher education preferred. * Black ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$60K - $62K/yr

Position Summary The Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$18.25 - $24.75/hr

Position Summary The Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

circa

AR Collections Specialist

Skokie, IL

$26/hr

Reporting directly to the Manager of Credit & Collections within the Credit & Collections ... Associate's degree or equivalent from a college or university accredited by the US Department of ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

Position SummaryThe Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

Position SummaryThe Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

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Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Lombard, IL

Collections Associate information

See Lombard, IL salary details

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How much do collections associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for collections associate in Lombard, IL is $20.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.69 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Lombard, IL?

The most popular types of Collections jobs in Lombard, IL are:

What cities near Lombard, IL are hiring for Collections Associate jobs?

Cities near Lombard, IL with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Lombard, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $42,267 per year, or $20.3 per hour.

Sr Credit & Collections Representative

Yamazen

Elk Grove Village, IL • On-site

$28.85 - $33.66/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Senior Credit & Collections Representative

The Credit and Collections Representative supports healthy cash flow and customer relationships by administering commercial credit and collections for Yamazen Inc. The role proactively identifies issues and takes action to maximize the efficiency and effectiveness of credit and collections management while continuously improving existing management practices. Working with customers and internal teams, this position evaluates risk, manages receivables, resolves complex account issues and drives timely payment.

Key Responsibilities

  • Manage an assigned accounts receivable portfolio: review aging, prioritize risk, contact customers, secure and track payment commitments, document activity, and drive balances to timely resolution.
  • Evaluate customer credit using applications, references, credit reports, payment history, and available financial information; recommend limits, terms, holds, releases, and other risk controls within established authority.
  • Investigate and resolve billing disputes, deductions, short payments, unapplied cash, payment-application issues, and invoice or account discrepancies; coordinate root-cause correction with customers and internal teams.
  • Monitor exposure, delinquency trends, promises to pay, and high-risk accounts; prepare aging and collection reports, escalate material risks, and recommend bad-debt, agency, legal, or other action for approval.
  • Proactively identify process, system, and control issues; implement improvements, standardize workflows, maintain accurate records and procedures, and support policy and internal-control compliance.
  • Serve as a senior resource by providing guidance and training, supporting audits and special projects, and maintaining professional customer relationships while protecting company interests.
  • High school diploma or equivalent; equivalent relevant education and experience may be considered.
  • Associate or bachelor's degree in Accounting, Finance, or Business; distribution or manufacturing, advanced Excel, INFOR, credit-reporting tools, or professional credit certification experience is preferred
  • Five or more years of business-to-business credit, collections, accounts receivable, or related experience with complex or high-value accounts.
  • Commercial credit, collections, aging, cash application, billing, deductions, ERP/accounting systems, and Microsoft Excel and Outlook.
  • Proactive judgment, analysis, negotiation, communication, accuracy, organization, and problem-solving; protects confidential information and resolves escalated issues independently.

Compensation and Benefits:

The estimated base pay for the position is typically between $28.85 - $33.66 (60-70k)

The actual base pay for the position may be influenced by factors such as education, training skills, qualifications, competencies, years of experience, job-related knowledge, and scope of the role, and could be outside of the posted pay range.

In addition to base pay, Yamazen Inc. provides a competitive compensation package including salary and semi-annual bonus opportunities. Employee benefits includeCOMPANY PAID medical, dental, vision, short- & long-term disability and life insurance within the first 60 days, 401K with company match, and more!

Time off:Vacation / Personal sick days / Company paid holidays

Misc: Flexible work hours, Bi-weekly catered lunches, New car discount program, Employee Assistance Program.

No phone calls please.

Yamazen is an equal opportunity employment company. All applicants are considered regardless of age, race, sex, color, national origin, religion, marital or veteran status, sexual orientation or any other protected status.

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