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Collections Associate Jobs in Logan, IA (NOW HIRING)

Collection Sr. Associate

Omaha, NE · On-site +1

$16.75 - $23/hr

First Shift (United States of America) Sr Collections Associate Collect outstanding patient liability in a timely and efficient manner while maintaining excellent customer service. Provide customers ...

Collection Sr. Associate

Omaha, NE · On-site

$16.75 - $23/hr

First Shift (United States of America) Sr Collections Associate Collect outstanding patient liability in a timely and efficient manner while maintaining excellent customer service. Provide customers ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Retail Sales Associate

Omaha, NE · On-site

$15 - $15.91/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Retail Sales Associate

Omaha, NE · On-site

$15 - $15.91/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

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Collections Associate information

See Logan, IA salary details

$9

$17

$26

How much do collections associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collections associate in Logan, IA is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.95 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Logan, IA are hiring for Collections Associate jobs?

Cities near Logan, IA with the most Collections Associate job openings:

Infographic showing various Collections Associate job openings in Logan, IA as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 2% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,090 per year, or $17.8 per hour.

Collection Sr. Associate

Nebraska Medicine

Omaha, NE • On-site, Remote

$16.75 - $23/hr

Full-time

Re-posted 8 days ago


Key responsibilities

  • Collect outstanding patient liability in a timely and efficient manner while maintaining excellent customer service.

  • Provide customers with available options for debt resolution and monitor payment arrangements and customer response to identify accounts appropriate for transfer of liability to bad debt.

  • Support the customer service team by assisting with incoming customer requests as needed.


Nebraska Medicine rating

7.5

Company rating: 7.5 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

231st of 898 rated healthcare providers


Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

Sr Collections Associate


Collect outstanding patient liability in a timely and efficient manner while maintaining excellent customer service. Provide customers with available options for debt resolution and monitor payment arrangements and customer response to identify accounts appropriate for transfer of liability to bad debt. Support customer service team by assisting with incoming customer requests as needed.

If you have questions about applying for the Sr Collections Associate, please contact Kory Kidd at kkidd@nebraskamed.com.

Details

  • Full time and benefits eligible (1.0 FTE )

  • Training 6-8 weeks, Monday-Friday 7a-3:30pm, then regular schedule flex start time between 8-9 am, 8 hour shift

  • First 6 months in the office at 33rd and Farnam

  • Remote option after 6 months, with required one day a week in the office to assist with walk-ins (*Must reside in Nebraska or Iowa.

  • Ability to type a minimum of 40 words per minute with 95% accuracy required.

Why Work at Nebraska Medicine?

  • Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.

  • Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

  • Dignity and Respect We value diverse backgrounds and experiences, reflecting the communities we serve.

  • Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!

Duties: Sr Collections Associate
Collect outstanding patient liability in a timely and efficient manner while maintaining excellent customer service. Process estates, liens, and bankruptcies. Provide customers with available options for debt resolution and monitor payment arrangements and customer response to identify accounts appropriate for transfer of liability to bad debt. Support customer service team by assisting with incoming customer requests as needed.
Required Qualifications: Sr Collections Associate
High school education or equivalent required.
Minimum of three years post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in healthcare collection or billing (one year of education equals one year of experience) required.
Ability to interact with customers over the telephone and face to face required.
Knowledge of medical terminology, International Classification of Diseases (ICD), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) coding required.
Knowledge of hospital and/or professional revenue cycle processes required.
Ability to work with diverse customer base through effective verbal and written communication required.
Knowledge of Microsoft Excel and Microsoft Word required.
Ability to type a minimum of 45 words per minute with 95% accuracy required.
Preferred Qualifications: Sr Collections Associate
Experience with patient liability collections preferred.
Associate's degree in business administration or college level business course work preferred.
Bilingual skills preferred.
Knowledge of collection laws, liens, and bankruptcies preferred.
Certification through hospital or professional revenue cycle organization preferred.
Membership in hospital or professional revenue cycle organization preferred.
Knowledge of collection laws, liens, and bankruptcies preferred.
Certification through hospital or professional revenue cycle organization preferred.
Membership in hospital or professional revenue cycle organization preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.


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