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Collections Associate Jobs in Kanata, ON (NOW HIRING)

Temporary Associate

Ottawa, ON ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more. Known ...

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Collections Associate information

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Kanata, ON are hiring for Collections Associate jobs?

Cities near Kanata, ON with the most Collections Associate job openings:

Infographic showing various Collections Associate job openings in Kanata, ON as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Part Time Sales Associate - BOSS Outlet, Ottawa

HUGO BOSS Canada, Inc.

Kanata, ON โ€ข On-site

Part-time

Re-posted 5 days ago


Job description

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, by assisting in showcasing the brand through exciting merchandise presentations therefore resulting in positive operating profits.

What you can expect:

  • Compare merchandise invoices to items actually received to ensure that shipments are correct.
  • Display merchandise on shelves, counters, or tables to attract customers and promote sales.
  • Receive, open, unpack and issue sales floor merchandise.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Take inventory or examine merchandise to identify items to be replenished.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Clean display cases, shelves, and aisles.

Your profile:

  • HS Diploma required or equivalent experience.
  • 1-2 year of stock experience.
  • Effective time management skills, and a proven ability to execute multiple tasks simultaneously.
  • Handle merchandise, place merchandise, ship and receive product.
  • Work with retail operating systems, handle the PC and scanning equipment.
  • Be mobile on the sales floor and stock rooms for extended period of time in a fast paced environment.
  • Contribute to an effective and productive team/work environment.

Your benefits:

  • Base Pay + Commission
  • International and inspirational working environment
  • Career progression opportunities
  • Dynamic and inspirational work culture

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each personโ€™s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Do you feel itโ€™s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.

Employment Type: OTHER