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Collections Associate Jobs in Irving, TX (NOW HIRING)

Octane

Collections Portfolio Specialist

Irving, TX · On-site

$17.75 - $24/hr

The associate will perform all duties in accordance with policies and procedures and all state and ... Comply with all federal and state specific laws that regulate collections and servicing activities.

118-WW TMG MFG OPS

Collections Assistant

Dallas, TX · Hybrid

As a Collections Assistant, you'll be the go-to person managing our customer receivables. Here ... Associate degree or higher 2+ years of relevant work experience Familiarity with SAP or other ERP ...

New

118-WW TMG MFG OPS

Collections Assistant

Dallas, TX · Hybrid

As a Collections Assistant, you'll be the go-to person managing our customer receivables. Here ... Associate degree or higher 2+ years of relevant work experience Familiarity with SAP or other ERP ...

New

LHH US

Credit and Collections

Forney, TX · Hybrid

$25/hr

Credit & Collections Specialist Mesquite, TX | Hybrid (3 Days In Office) | Full-Time About the ... Marcus Williams Benefit offerings available for our associates include medical, dental, vision ...

LHH US

Credit and Collections

Forney, TX · Hybrid

$25/hr

Credit & Collections Specialist Mesquite, TX | Hybrid (3 Days In Office) | Full-Time About the ... Marcus Williams Benefit offerings available for our associates include medical, dental, vision ...

Texas Instruments

Collections Assistant

Dallas, TX · On-site

Job Description As a Collections Assistant, you'll be the go-to person managing our customer ... Associate degree or higher * 2+ years of relevant work experience * Familiarity with SAP or other ...

Texas Instruments

Collections Assistant

Dallas, TX

Associate degree or higher * 2+ years of relevant work experience * Familiarity with SAP or other ERP systems Preferred Qualifications: * Prior experience working directly with customers * You're a ...

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All JobsCollections Associate JobsCollections Associate Jobs in Irving, TX

Collections Associate information

See Irving, TX salary details

$10

$19

$29

How much do collections associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for collections associate in Irving, TX is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $22.16 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Irving, TX? The most popular types of Collections jobs in Irving, TX are:
What cities near Irving, TX are hiring for Collections Associate jobs? Cities near Irving, TX with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Irving, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,243 per year, or $19.8 per hour.

Collections Portfolio Specialist

Octane

Irving, TX • On-site

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Octane is unlocking the power of financial products for merchants and consumers. Our cutting-edge technology and innovative financial products empower businesses with more control and flexibility, enabling them to deliver seamless digital experiences, drive customer loyalty, and build long-term value.
Octane supports merchants throughout the sales cycle: connecting dealerships with high-intent buyers, driving transparent, fast, and easy closings with award-winning technology, and providing on-going customer care with superior loan servicing.
Founded in 2014, Octane supports over 60 OEM partner brands and over 4,000 dealer partners, and has a team of over 600. Visit www.octane.co.
Octane is hiring Collectors to join Roadrunner's Operations Center in Irving, Texas. This is a tremendous opportunity to partner with us to build a best in class servicing organization for our portfolio of loans. Successful candidates will be honest, with a strong work ethic, few unscheduled absences, and always punctual. You will need a secure private area with no distractions when working from home, along with the ability to work a flexible schedule Mon -Fri 8:00am to 5:00pm includes one late night 10:00am to 7:00pm. Up to two Saturdays per month 8:00am to Noon. May include some overtime. Schedules subject to change based on business needs. The successful candidate is self-directed in work prioritization and demonstrates superior judgment-making ability within the scope of the position's areas of responsibility. The associate will perform all duties in accordance with policies and procedures and all state and federal regulations.
Responsibilities:
  • Maintain delinquency and mitigate losses by conducting outbound and Inbound collection and customer service calls.
  • Comply with all federal and state specific laws that regulate collections and servicing activities.
  • Provide consistent and productive follow up on delinquent accounts ranging from 5-90 + days delinquent.
  • Investigate and resolve complex problems and issues generally associated with loan servicing, i.e. potential loss situations such as insurance claims, confiscations, impounds, bankruptcy sequestrations and repossessions.
  • Advance win-win solutions to assist customers with payment extensions and refinance options.

Requirements:
  • HS Diploma or GED required (some college coursework a plus) followed by preferably two years of collections and or servicing experience, ideally in auto finance or an installment loan portfolio.
  • Able to work a flexible schedule which may include some overtime, some nights, weekends, and holidays; Honest with strong work ethic, unscheduled absences are rare, always punctual.
  • Basic understanding of finance/lending; Lease servicing experience a plus.
  • Working knowledge of Word and Excel.
  • Able to master use of web-based system of record (LoanPro) and available skip tools (training provided).
  • Energetic, flexible, empathetic, with a positive attitude, with the ability to work well under pressure to meet daily and monthly goals.
  • Strong communication and negotiation skills along with excellent "people" skills and a strong customer service attitude.
  • Possess excellent written and verbal communications skills; Bilingual English/Spanish a plus.

Benefits:
  • Robust Health Care Plans (Medical, Dental & Vision)
  • Up to 20 Days PTO (Accrued)
  • Generous Parental Leave
  • Retirement Plan (401k with Company Match).
  • Educational Assistance/Tuition Reimbursement up to $3K/year
  • Recreational Safety Benefit
  • Wellhub (Gympass) Wellness Benefit

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Octane Lending is an equal opportunity employer committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

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