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Collections Associate Jobs in Irving, TX (NOW HIRING)

Texas Instruments

Collections Assistant

Dallas, TX · On-site

Job Description As a Collections Assistant, you'll be the go-to person managing our customer ... Associate degree or higher * 2+ years of relevant work experience * Familiarity with SAP or other ...

Texas Instruments

Collections Assistant

Dallas, TX · On-site

Associate degree or higher * 2+ years of relevant work experience * Familiarity with SAP or other ERP systems Preferred Qualifications: * Prior experience working directly with customers * You're a ...

AE Perkins

Collections Manager

Dallas, TX · On-site

$75K - $78K/yr

Collect unpaid debt for the companies and assign collections tasks to associates as necessary, ensuring efficient debt recovery processes (Advanced). * Negotiation: Engage in negotiation with ...

PDS Health

Specialist, Insurance Collections

Irving, TX · On-site

$17 - $22.20/hr

Overview The primary purpose and function the Specialist, Insurance Collections is to coordinate ... Associate's or Bachelor's Degree or a one-year certificate from an accredited college or technical ...

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All JobsCollections Associate JobsCollections Associate Jobs in Irving, TX

Collections Associate information

See Irving, TX salary details

$10

$19

$29

How much do collections associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for collections associate in Irving, TX is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $22.16 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Irving, TX?

The most popular types of Collections jobs in Irving, TX are:

What cities near Irving, TX are hiring for Collections Associate jobs?

Cities near Irving, TX with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Irving, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,243 per year, or $19.8 per hour.

Private Pay Billing and Collections Specialist

Behavioral Innovations

Addison, TX • On-site

$17.75 - $24.25/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 15 days ago

Behavioral Innovations rating

5.7

Company rating: 5.7 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

152nd of 245 rated social care providers

Job description

Overview
We're Hiring: Private Pay Billing & Collections Specialist
Location: Addison, TX (near Beltline & Dallas North Tollway)
Schedule:Monday-Friday | Full-time | Onsite In-Office, ability to transition to RCM hybrid schedule based on individual performance following 90 days
Department: Revenue Cycle Management
Reports To: RCM Supervisor
About Behavioral Innovations:
Since 2000, Behavioral Innovations (BI) has been a leading provider committed to transforming lives by providing compassionate, center-based Applied Behavioral Analysis (ABA) therapy for children with autism, ages 18 months to 10 years. With more than 100+ locations across TX, OK, CO, VA, MD - and more to come - we're continuing to expand rapidly. Join our dynamic team and make a meaningful difference in the lives of the families we serve.
Your Role and What You'll Do:
The Private Pay Billing & Collections Specialist plays a critical role within the Revenue Cycle Management team, owning all private pay billing and collection activities. This role is responsible for conducting initial cost calls with families, explaining benefits and financial responsibility, generating invoices, reconciling accounts, and collecting outstanding balances with accuracy and professionalism. Success in this role requires strong revenue cycle knowledge, attention to detail, sound judgment, and the ability to communicate clearly and confidently with families, internal teams, and leadership. Your work directly supports BI's financial health and the families we serve.
  • Conduct initial cost calls with families to explain benefits, financial responsibility, and payment expectations
  • Generate and distribute private pay invoices accurately and on schedule
  • Reconcile patient accounts, ensuring accurate posting of charges, payments, adjustments, and refunds
  • Manage and collect outstanding private pay balances, including follow-up communications
  • Review, research, and resolve billing discrepancies promptly and accurately
  • Provide accurate benefit quotations and financial information to families and internal stakeholders
  • Validate and process refund requests in compliance with company policy
  • Maintain thorough, compliant documentation of all billing activity and communications
  • Communicate professionally with families, payers, internal departments, and leadership
  • Collaborate with RCM, clinical, and administrative teams to support efficient billing workflows
  • Adhere to all regulatory, compliance, and privacy requirements, including HIPAA
  • Identify opportunities to improve billing accuracy, efficiency, and customer experience

What We Are Looking For:
Qualifications:
  • Associate's degree preferred, or 4+ years of relevant experience in billing, collections, or revenue cycle management.
  • 1-3 years of experience in a medical or behavioral health setting - highly preferred.
  • Private pay billing and collections experience - highly preferred.
  • EMR and billing systems experience - highly preferred.
  • Strong understanding of revenue cycle and patient billing processes.
  • High attention to detail with consistently accurate work.
  • Sound judgment and strong problem-solving skills.
  • Clear, professional communication skills - especially in financial conversations.
  • Ability to manage multiple accounts and priorities in a fast-paced environment.
  • Willingness to learn, take initiative, and support continuous improvement.

Why Choose Behavioral Innovations:
  • Compensation: Hourly Pay Rate.
  • Generous Work-Life Balance: 10 days PTO, 7 paid holidays.
  • Insurance: Medical, Vision, Dental, and Supplemental Insurance Policies.
  • Wellbeing Program: Equipping you with tools to achieve your wellness goals.
  • Employee Assistance Program (EAP): Comprehensive support for your mental, emotional, and physical health.
  • Family-Centric Culture - We foster a caring and collaborative work environment.
  • Award-Winning Culture - Honored with the Clinical Excellence Award in 2021 for our commitment to ethical standards and compassionate care.
  • Recognized Industry Leader - Named Company of the Year in 2022, reflecting our continued growth and impact in the ABA field.
  • National Recognition - Proudly ranked on the Inc. 5000 list as one of America's Fastest Growing Private Companies.
  • Mission-Driven Work - Dedicated to transforming the lives of children with autism through high-quality, center-based ABA therapy.
  • Values-Driven Organization - Guided daily by our Core Values, with integrity at the heart of everything we do.

Ready to Make a Difference? If you value accuracy, accountability, and meaningful work in healthcare, this role offers long-term stability and growth.
Become a Private Pay Billing & Collections Specialist at Behavioral Innovations.
Where Potential Thrives.
CORP2026
#LI-SN1
#LI-Onsite

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