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Collections Associate Jobs in Des Moines, IA (NOW HIRING)

Cole Haan

Stylist (Sales Associate)

Altoona, IA

$14.50 - $16.75/hr

MISSION As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted ... Stay informed on Cole Haan's seasonal collections, product innovations, key features, and current ...

Cole Haan

Stylist (Sales Associate)

Altoona, IA · On-site

$14.50 - $16.75/hr

MISSION As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted ... Stay informed on Cole Haan's seasonal collections, product innovations, key features, and current ...

Sedgwick

Claims Associate - Recovery

West Des Moines, IA · On-site

$19/hr

... Claims Associate - Recovery Our teams connect! We collaborate in the office. Our West Des Moines ... Works with collections agencies when appropriate to collect from at-fault parties and records ...

Sedgwick

Claims Associate - Recovery

West Des Moines, IA · On-site

$19/hr

... Claims Associate - Recovery Our teams connect! We collaborate in the office. Our West Des Moines ... Works with collections agencies when appropriate to collect from at-fault parties and records ...

Sedgwick

Claims Associate - Recovery

West Des Moines, IA · On-site

$19/hr

... Claims Associate - Recovery Our teams connect! We collaborate in the office. Our West Des Moines ... Works with collections agencies when appropriate to collect from at-fault parties and records ...

Robert Half

Attorney

Des Moines, IA · On-site

$135K - $195K/yr

... the Associate, Senior Attorney, or Of Counsel level depending on experience. This could also be a ... Handle bankruptcy proceedings, collections, loan enforcement, and related commercial disputes.

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All JobsCollections Associate JobsCollections Associate Jobs in Des Moines, IA

Collections Associate information

See Des Moines, IA salary details

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How much do collections associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collections associate in Des Moines, IA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.50 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Des Moines, IA?

The most popular types of Collections jobs in Des Moines, IA are:

What cities near Des Moines, IA are hiring for Collections Associate jobs?

Cities near Des Moines, IA with the most Collections Associate job openings:

Collections Associate jobs near you

Stylist (Sales Associate)

Cole Haan

Altoona, IA

$14.50 - $16.75/hr

Part-time

Posted 12 days ago

Cole Haan rating

7.7

Company rating: 7.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

At Cole Haan, We Inspire Confidence Through Style.

We are seeking passionate, customer-focused individuals who enjoy styling, building meaningful connections, and delivering exceptional experiences.

MISSION

As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted advisor, fit expert, and brand ambassador who brings out "#RUOBSESSED?" Selling Program to life in every customer interaction.

Through genuine curiosity, product education, and personalized recommendations, you will help customers discover products that fit their lifestyle and everyday needs. By embracing our "Step Into Style" approach, you will create inspiring shopping experiences that build confidence, foster loyalty, and suppost store sales and goals.

CORE ACCOUNTABILITIES:

Deliver Results:

  • Achieve personal sales and key performance goals.
  • Drive revenue growth through exceptional service, relationship building, and personalized recommendations.
  • Utilize Cole Haan's "#RUOBSESSED?" Selling Program to uncover customer needs, build meaningful connections, and deliver personalized solutions.
  • Assist the leadership team in executing store initiatives that support profitablility and business objectives.

Serve as a Stylist:

  • Serve as a brand ambassador by consistently embodying Cole Haan's standards for appearance, professionalist, and customer engagement.
  • Guide customers through the "Step into Style" experience by providing personalized styling recommendations across product categories and creating head-to-toe solutions that reflect their lifestyle and individual style.
  • Build customer confidence by thoughtfully addressing concerns, overcoming objections, and recommending solutions that best fit the customer's preferences and needs.
  • Stay informed on Cole Haan's seasonal collections, product innovations, key features, and current fashion trends and share relevant information with the customer.

Create Extraordinary Customer Experiences:

  • Consistently uphold Cole Haan's valuses by putting the customer first, active with integrity, collaborating with teammates, and delivering experiences that inspire confidence.
  • Leverage fit expertise, product knowledge, and styiling acument to provide personalized solutions that meet customers' lifestyle and wardrobe needs.
  • Build lasting customer relationships that drive loyalty, repeat business, and long-term brand advocacy through authentic engagement and follow-up.

Support Store Operations:

  • Adhere to company policies and procedures & notify management of any infractions.
  • Contrinute positively to a collaborative, inclusive, and customer-focused team environment.
  • Follow all operational, loss prevention, health, and safety procedures.
  • Support and maintain visual merchandising standards consistent with company expectations and the elevated Cole Haan brand experience.
  • Support store operations through receiving & processing shipment and sales floor replenishment.
  • Support Enterprise Order Management (EOM)-Omni Channel Processing.
  • Execute all housekeeping tasks.
As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.
  • Part-Time Position
  • A customer-first mindset with an interest in style, versatility, and helping customers feel confident in their choices.
  • Demonstrated ability to build rapport and establish lasting customer relationships.
  • Curiosity, enthusiasm, and a desire to leard about customers' lifestyles, needs, and style preferences.
  • Ability to confidently provide style guidance, wardrobe-building recommendations, and support customers by thoughtfully addressing questions or objections.
  • Strong communications and interpersonal skills.
  • Ability to multitask in a fast-paced retail environment.
  • Flexible availability, including nights, weekends, and holidays as business needs require.
  • Ability to operate POS systems and perform basic retail operations.
  • Must be at least 16 years of age.
  • Have reliable transportation/demonstrate reliable attendance.
  • Accepts feedback for individual development and makes necessary performance corrections at the direction of store management.
Physical Requirements
  • Ability to stand for extended periods and perform repetitive movements.
  • Ability to bend, reach, squat, climb ladders, and move throughout the sales floor.
  • Ability to lift, push, and pull up to 25 pounds regularly and up to 50 pounds occasionally.

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