ZipRecruiter

Log In

1

Collections Associate Jobs in Dallas, TX (NOW HIRING)

LHH US

Credit and Collections

Forney, TX · Hybrid

$25/hr

Credit & Collections Specialist Mesquite, TX | Hybrid (3 Days In Office) | Full-Time About the ... Marcus Williams Benefit offerings available for our associates include medical, dental, vision ...

LHH US

Credit and Collections

Forney, TX · Hybrid

$25/hr

Credit & Collections Specialist Mesquite, TX | Hybrid (3 Days In Office) | Full-Time About the ... Marcus Williams Benefit offerings available for our associates include medical, dental, vision ...

Texas Instruments

Collections Assistant

Dallas, TX · On-site

Job Description As a Collections Assistant, you'll be the go-to person managing our customer ... Associate degree or higher * 2+ years of relevant work experience * Familiarity with SAP or other ...

Texas Instruments

Collections Assistant

Dallas, TX

Associate degree or higher * 2+ years of relevant work experience * Familiarity with SAP or other ERP systems Preferred Qualifications: * Prior experience working directly with customers * You're a ...

bekco

Credit & Collections Coordinator

Fort Worth, TX · On-site

Associate's degree in Accounting, Finance, Business Administration, or a related field preferred. * Two or more years of experience in accounts receivable, credit and collections, accounting support ...

previous page

Showing results 41-60

All JobsCollections Associate JobsCollections Associate Jobs in Dallas, TX

Collections Associate information

See Dallas, TX salary details

$11

$20

$30

How much do collections associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for collections associate in Dallas, TX is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.93 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Dallas, TX? The most popular types of Collections jobs in Dallas, TX are:
What job categories do people searching Collections Associate jobs in Dallas, TX look for? The top searched job categories for Collections Associate jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Collections Associate jobs? Cities near Dallas, TX with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,669 per year, or $20.5 per hour.

Hybrid Late Stage Collections Specialist, I

Carrington Holding Company, LLC

Plano, TX • On-site

$23.50/hr

Full-time

Medical, Retirement

Re-posted 18 days ago

Job description


Come join our amazing team and work a hybrid schedule!
The Late Stage Collections Specialist I will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. This level of Loan Counselor may need to escalate borrowers with loan workout or loan modification needs to a higher level Loan Counselor. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.
This role is the first level of the Loan Counselor job family and incumbents generally perform work of low to moderate complexity. Incumbents are able to perform collections activities and may still be learning the loan workout functions performed by the Loan Counselor job family. The pay for this position is $23.50 per hour + monthly incentive, in addition of a pay differential of $1.50 per hour for being fully bilingual English/Spanish.
What you'll do:
  • Explains detailed mortgage loan information to borrowers including the HUD Waterfall, mortgage loan information and loan workout and modification options to borrowers.
  • Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations.
  • Counsels borrowers on their options through education of alternative solutions.
  • Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls and conducts manual outbound calls.
  • Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by offering loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing.
  • Negotiate reasonable payment arrangements with borrowers, assembles and provides the required documents to complete a borrower "Request for Mortgage Assistance" package in compliance with department policies and procedures.
  • May function as the single point of contact for a borrower.
  • May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details.
  • Provide status on payments and payoff inquiries; review short sale requests; provide vendor information on Real Estate Owned (REO) properties; verify payment history and new servicer contact information; process payments.
  • Assist with loan servicing website payments, denied access, password resets.
  • Respond to escrow, loss draft and closing document inquiries.
  • Provide status on a wide variety of loan servicing functions including loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, payment/credit disputes, escrow refunds, vendors for REO properties, repayment plans, and down payments on foreclosure pending mortgages.
  • Perform other duties as assigned.

What you'll need:
  • High school diploma or equivalent work experience.
  • Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience.
  • Experience in the Banking, Mortgage/Loan Servicing industries preferred.
  • Knowledge of or ability to learn requirements of the Fair Debt Collection Practices Act.
  • Knowledge of relevant and industry-specific computer software packages.
  • Strong verbal communication skills - ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.
  • Basic to Intermediate math skills (i.e., add, subtract, multiply, and divide and to record, balance, and check results for accuracy).
  • Ability to understand basic collection issues and to collaborate and explore alternative solutions.
  • Ability to apply state, federal and company requirements and make proper decisions.
  • Ability to organize thoughts and ideas into understandable terminology.

Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

https://oag.ca.gov/privacy/ccpa
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

Apply