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Collections Associate Jobs in Bridgeton, NJ (NOW HIRING)

Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk ...

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Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk ...

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Collections Associate information

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How much do collections associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for collections associate in Bridgeton, NJ is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.88 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Bridgeton, NJ are hiring for Collections Associate jobs? Cities near Bridgeton, NJ with the most Collections Associate job openings:
Infographic showing various Collections Associate job openings in Bridgeton, NJ as of June 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,552 per year, or $20.5 per hour.

Associate - Cards Strategic Analytics (Credit Risk Strategy)

JP Morgan Chase

Wilmington, DE • On-site

Full-time

Medical, Retirement

Posted 14 days ago


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 493 frontline employees who took The Breakroom Quiz

71st of 171 rated banks


Job description

Help shape the credit risk strategies that power one of the world's largest credit card portfolios. Join a team that challenges the status quo, applies rigorous analytics, and turns insights into responsible growth. You'll partner with stakeholders across the card lifecycle to identify emerging risks, improve controls, and optimize portfolio outcomes. If you bring curiosity, ownership, and a bias for action, you'll have a real platform to make impact.

As an Associate - Cards Strategic Analytics (Credit Risk Strategy) in CCB Risk Cards Strategic Analytics, you will lead quantitative and qualitative analyses to develop, implement, and monitor credit risk strategies across the card product lifecycle (underwriting, account management, and collections).
You will influence key business decisions by translating complex customer behavior and portfolio performance signals into practical policy recommendations, measurable controls, and senior-ready insights. You will operate at the center of Risk Management and Compliance, helping ensure strategies remain within risk appetite, aligned to regulatory expectations, and focused on long-term portfolio performance.

Job responsibilities
  • Lead end-to-end analytics to measure, challenge, and improve key business initiatives, generating solutions independently
  • Define clear problem statements, hypotheses, and success metrics to evaluate risks, opportunities, and trade-offs
  • Develop and refine credit program policies, strategies, processes, and procedures within the assigned function
  • Analyze customer and portfolio performance trends using statistical, data mining, and quantitative methodologies
  • Conduct root-cause deep dives to diagnose performance shifts and identify actionable levers across the lifecycle
  • Design ongoing monitoring and reporting to detect emerging trends in origination quality and portfolio health
  • Translate complex analytical results into concise recommendations, executive-level materials, and stakeholder-ready narratives
  • Partner cross-functionally to secure stakeholder buy-in and drive implementation from concept through rollout
  • Strengthen operational controls by identifying gaps, proposing enhancements, and validating strategy execution outcomes
  • Support the risk management framework by documenting approach, maintaining governance discipline, and ensuring alignment to requirements
  • Monitor internal/external behavioral signals, industry trends, and regulatory developments to continuously improve risk processes
Required qualifications, capabilities, and skills
  • Hold a Bachelor's degree or higher in a quantitative discipline (e.g., Finance, Statistics, Economics, Mathematics, Engineering, Operations Research, Econometrics)
  • Minimum 3+ years of experience in analytics, risk strategy, consulting, business analysis, or related financial/quantitative roles (typically 3-7 years preferred range for this level)
  • Demonstrate strong analytical problem-solving skills and the ability to structure ambiguous problems into executable analyses
  • Apply proficiency in SQL and at least one analytics tool/language such as SAS, Python, or R (Tableau experience acceptable for visualization-focused work)
  • Build clear, accurate, and repeatable monitoring/insight routines to track performance and emerging risk signals
  • Communicate effectively in writing and verbally, including preparing executive-level summaries and recommendations
  • Present complex findings with clarity, including concise PowerPoint storytelling and sound business conclusions
  • Manage multiple priorities under tight deadlines with strong project management, attention to detail, and follow-through
  • Collaborate successfully with diverse stakeholders and build durable partnerships across functions
  • Exhibit high initiative, self-direction, and strong judgment in decision-making and escalation
  • Maintain authorization to work in the United States (this role does not offer employment-based immigration sponsorship, including OPT/CPT support)
Preferred qualifications, capabilities, and skills
  • Bring prior experience in the credit card industry, especially in credit strategy, policy, underwriting, or portfolio management roles
  • Show experience influencing strategy decisions through analytics, including stakeholder alignment and implementation support
  • Demonstrate familiarity with full lifecycle credit concepts (e.g., originations quality, line management, risk-based treatments, collections optimization)
  • Leverage experience combining internal behavioral data with external/public information (market, industry, regulatory) to inform strategy
  • Apply advanced proficiency in Excel (modeling), PowerPoint (executive storytelling), and/or Tableau (dashboards/visualization)
  • Exhibit comfort operating in controlled, compliance-oriented environments with strong documentation and governance habits
  • Display intellectual curiosity and a continuous-improvement mindset to enhance frameworks, controls, and monitoring processes
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

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