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Collections Assistant Jobs in Hebron, KY (NOW HIRING)

Worldpay

Collections Advisor

Cincinnati, OH · On-site

$17.75 - $24/hr

We're looking for a Collections Advisor (B2B) to join our ever-evolving Finance Shared Services ... up to date. * Assist customers with billing and settlement questions, providing a positive ...

Posted today

Worldpay

Collections Agent

Cincinnati, OH · On-site

We're looking for a Collections Agent (B2B) to join our ever-evolving Finance Shared Services team ... up to date. * Assist customers with billing and settlement questions, providing a positive ...

Worldpay

Collections Associate (B2B) - Hybrid

Cincinnati, OH · On-site

$16.75 - $23/hr

... up to date. * Assist customers with billing and settlement questions, providing a positive ... Prior collections experience * Business-to-business (B2B) experience desired * Technical skills ...

Cherry Bekaert

Collections Coordinator

Cincinnati, OH · Hybrid

$18 - $28/hr

Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.

Cherry Bekaert

Collections Coordinator

Cincinnati, OH · Hybrid

$18 - $28/hr

Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.

Fifth Third

Dividend -Skip Tracing Specialist

Cincinnati, OH · On-site

$17.75 - $24/hr

This will be a dedicated skip tracing role, where collections calls and activities will still be a ... applicable to assist customers experiencing a financial hardship * Promptly handles inbound ...

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Collections Assistant information

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How much do collections assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for collections assistant in Hebron, KY is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $22.26 per hour, depending on experience, location, and employer.

What is a collections assistant?

Collections Assistants are professionals who help manage, organize, and care for collections within museums, galleries, libraries, or archives. Their duties typically include cataloging new items, maintaining records, preparing objects for exhibition or storage, and assisting with inventory checks. They often work closely with curators and conservators to ensure the proper handling and preservation of valuable or historical items. This role may also involve helping with research requests and supporting public access to collections.

What are the key skills and qualifications needed to thrive as a collections assistant?

To thrive as a Collections Assistant, you need attention to detail, organizational skills, and a background in library science, museum studies, or a related field. Familiarity with collection management systems, cataloging software, and database tools is typically required. Strong communication, teamwork, and problem-solving abilities help you interact effectively with colleagues and handle delicate or valuable materials responsibly. These skills ensure accurate record-keeping, preservation of collections, and smooth daily operations in museums or libraries.

What are some common challenges faced by a collections assistant, and how can they be addressed?

Collections Assistants often encounter challenges such as managing a large volume of artifacts, maintaining accurate records, and ensuring proper handling procedures. Attention to detail is crucial, as even minor mistakes can lead to misplacement or damage of items. Collaborating closely with curators, conservators, and registrars helps ensure smooth operations. Staying organized and proactively communicating with team members are effective strategies to overcome these challenges.

What is the difference between Collections Assistant vs Accounts Receivable Clerk?

AspectCollections AssistantAccounts Receivable Clerk
Primary RoleFocuses on contacting clients to collect overdue paymentsManages invoicing, payment processing, and recording transactions
Required SkillsCommunication, negotiation, debt collectionData entry, accounting software, attention to detail
Work EnvironmentOffice setting, often in finance or credit departmentsOffice environment, finance or accounting teams
Common Industry UsageFinance, credit control, collections departmentsAccounting, finance, billing departments

While both roles are involved in financial processes, a Collections Assistant primarily focuses on recovering overdue payments through client contact, whereas an Accounts Receivable Clerk handles invoicing, recording payments, and maintaining financial records. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Collections Assistant jobs in Hebron, KY look for?

The top searched job categories for Collections Assistant jobs in Hebron, KY are:

What cities near Hebron, KY are hiring for Collections Assistant jobs?

Cities near Hebron, KY with the most Collections Assistant job openings:

Collections Assistant jobs near you
Infographic showing various Collections Assistant job openings in Hebron, KY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,175 per year, or $19.3 per hour.

Collections Specialist

Cincinnati, OH • On-site

General Electric Credit Union
Finance and Insurance • 201 - 500 employees

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Great coworkers

People enjoy working here

Good employer

Learn more about General Electric Credit Unionexternal

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Collections Specialist
Primary Duties and Responsibilities:
General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
Overview:
The Collections Specialist works to connect with members that have outstanding balances owed to the credit union to provide payment solutions and remedy delinquency on accounts, providing a high-level of member support.
Essential Responsibilities:
  • Collect delinquent payments on installment loans, lines of credit, and credit cards that are 30+ days past due following the guidelines set forth in the Fair Debt Collections Practices Act (FDCPA)
  • Contact members with delinquent accounts via email or phone, utilizing basic skip tracing techniques to find additional or updated contact information when members fail to respond
  • Document account activity and member interactions using the appropriate systems for both internal and legal purposes
  • Interpret information from multiple systems to determine member status (i.e., special statuses such as bankruptcy or repossession) and ability to make payments on delinquent accounts
  • Work with members to establish mutually acceptable payment arrangements to bring delinquent accounts back into good standing
  • Process payments for delinquent accounts by processing internal transfers from deposit accounts, debit or credit card payments, or check-by-phone payments
  • Send out appropriate communications to members by email or mail for a change in terms of the original payment arrangements
  • Facilitate internal maintenance on accounts such as updating addresses, correcting account issues, and revocation of credit cards by completing the appropriate forms and internal paperwork
  • Review member accounts to determine the need for legal/repossession actions with oversight and management review
  • Collaborate with and assist internal team members with delinquent accounts via internal communications and phone
  • Participate in cross-training activities to help support the department as necessary

Education and Experience:
  • High school diploma or GED required; college degree preferred
  • Minimum one year of collections experience required
  • Experience working with consumer loan, credit card, and/or student loan collections preferred
  • Basic understanding of collections operations, Fair Debt Collection Protection Act (FDCPA), and products relevant to the job

Knowledge, Skills, and Abilities:
  • Strong verbal and written communication skills to clearly communicate consequences of delinquent accounts to members through multiple channels
  • Good interpersonal skills to be both fair and clear with members while remaining composed, friendly, and empathetic
  • Attention to detail when keeping records of member interactions and reviewing notes
  • Proficient at negotiating to establishing payment arrangements that are agreeable to both parties involved
  • Strong analytical and problem-solving skills in order to analyze financial data
  • Ability to work in a fast-paced environment
  • Effective at multi-tasking to handle incoming calls, internal communications, and other tasks
  • Ability to learn and maintain proficiency in multiple computer systems including Microsoft Office products and Credit Union systems

At GECU, we want to support your wellbeing by offering a wide range of benefits:
  • Health, Dental and Vision insurance
  • Life and Disability insurance options
  • Paid Time Off starts accruing once hired and take your birthday off - paid
  • 401k Retirement plan with up to a 10% match of your base gross compensation
  • Tuition reimbursement opportunities & professional development
  • Volunteer opportunities -and earn additional PTO hours!
  • On-site clinics for Vaccines and Mammograms

And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
General Electric Credit Union is an Equal Opportunity Employer

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