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Collections Assistant Manager Jobs in Layton, UT

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Credit Supervisor

West Valley City, UT · On-site

Assistant Credit Manager We are looking for an Assistant Credit Manager to join our team in West ... Oversee collections duties ensuring the team keeps collection notes up to date, resolving credit ...

University of Utah

Program Assistants

Salt Lake City, UT · On-site

$36K - $46K/yr

The Public Programs Assistant plays a key role in supporting the museum's Public Programs team ... Manage program props and supplies, including sourcing, maintaining, inventorying, and preparing ...

Wealth Recruitment, LLC

Phlebotomist

Salt Lake City, UT

$16.50 - $20.50/hr

Explain procedures to patients courteously, assisting with specimen collections (blood, urine ... Update and manage patient information with attention to detail. * Assist with troubleshooting ...

Cornerstone Residential

Regional Manager

Bountiful, UT · On-site

$100K/yr

... collections, financial reporting, supplies, and communications for two or more residential ... Review variance reports and other weekly reports. * Assist and review reclass and accrual needs ...

Asset Living

Regional Manager

Salt Lake City, UT

$75K - $101K/yr

Prepare request for a salary increase for Community Manager and assist with other team members if ... Monitor & maintain the timely receipt and reconciliation of deposits, rent collections, and charges ...

Asset Living

Regional Manager

Salt Lake City, UT · On-site

$75K - $101K/yr

Prepare request for a salary increase for Community Manager and assist with other team members if ... Monitor & maintain the timely receipt and reconciliation of deposits, rent collections, and charges ...

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Collections Assistant Manager information

See Layton, UT salary details

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How much do collections assistant manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for collections assistant manager in Layton, UT is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.96 per hour, depending on experience, location, and employer.

What does a collections assistant manager do?

A Collections Assistant Manager oversees the daily operations of the collections department, supporting the Collections Manager in achieving departmental goals. Their responsibilities include supervising collection agents, ensuring compliance with company policies and legal regulations, and assisting in developing strategies to improve collection rates. They often handle escalated customer accounts, monitor performance metrics, and provide training to staff. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a collections assistant manager?

To thrive as a Collections Assistant Manager, you need a solid understanding of collections processes, account management, and relevant financial regulations, often backed by experience in credit or collections roles. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certifications like the Certified Credit and Collection Professional (CCCP) are valuable. Strong negotiation, problem-solving, and leadership skills help you manage teams and navigate difficult customer interactions. These abilities are crucial for maximizing collections efficiency, ensuring compliance, and maintaining positive client relationships.

What are some of the main challenges a collections assistant manager faces, and how can I prepare to handle them?

As a Collections Assistant Manager, one of the main challenges is balancing the need to meet collection targets while maintaining positive relationships with both customers and your team. You'll often navigate difficult conversations with delinquent account holders and handle escalated disputes, so strong communication and conflict resolution skills are essential. Additionally, you may need to motivate and train collection agents, monitor performance metrics, and adapt to changes in regulations or company policies. Preparing by gaining experience in team leadership, staying updated on compliance requirements, and developing empathy-driven negotiation strategies can help you succeed in this role.

What is the difference between Collections Assistant Manager vs Collections Specialist?

AspectCollections Assistant ManagerCollections Specialist
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications like Certified Credit and Collection Professional (CCCP) are a plus
Work EnvironmentSupervises collections team, manages accounts, and develops strategiesHandles individual accounts, contacts debtors, and follows collection procedures
Employer & Industry UsageUsed in banking, finance, and healthcare sectors for team leadership rolesCommon in similar sectors for direct collection activities

The Collections Assistant Manager oversees collections teams and strategies, while the Collections Specialist focuses on managing individual accounts and debtor contact. Both roles require similar credentials and are integral to the collections process, but differ in scope and responsibilities.

What cities near Layton, UT are hiring for Collections Assistant Manager jobs?

Cities near Layton, UT with the most Collections Assistant Manager job openings:

Collections Assistant Manager jobs near you

Office Manager

Salt Lake City, UT

Pacific Office Automation
IT Services • 1 - 5K employees
Learn more about Pacific Office Automationexternal

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Pacific Office Automation rating

7.0

Company rating: 7.0 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

Job description

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, youll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

We are seeking an Office Manager at our office in West Valley City, UT.

The ideal candidate is someone who can multi-task and be detail-oriented while maintaining a high level of efficiency and professionalism. Excellent computer skills (MS Office), math, and communication required. Bachelor's or Associate's degree required.

Essential Job Duties

  • Order auditing and processing
  • Accounts receivable and collections
  • Payroll/Personnel: Calculate bi-weekly commissions, monthly & quarterly bonuses. Audit and forward new hire paperwork to headquarters.
  • Solving customer account discrepancies
  • General sales support
  • Assist with other administrative tasks as assigned

Qualifications

  • Bachelors degree required
  • Strong computer skills (Microsoft Excel, Word, PowerPoint)
  • Proficient math and communication
  • Ability to work in a fast-paced environment with sensitive deadlines
  • Ability to manage time this position requires you to work on multiple projects
  • Must have a flexible schedule, as overtime may be required

Benefits

  • DOE: $60k-$70k/year
  • Advancement and growth into leadership roles
  • Team-player environment
  • Medical/Dental/Vision/Life insurance plans
  • Matched 401k
  • PTO, Vacation, Sick Leave
  • FSA/HSA Programs

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger.

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