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Collections Account Manager Jobs in Oneonta, AL (NOW HIRING)

Procurement and management of labor, materials, and technology resources * Monitor sales ... collections * Provide customer follow up and support * Ensure Customer Satisfaction * Resolve ...

You'll be required to create an account or sign in to an existing one. If you have a disability and ... Collections, and business teams to create greater accuracy, visibility, and efficiency across the ...

This person would also ensure that customers with delinquent accounts are contacted and proper ... Reviews and analyzes collection reports to ascertain status of collections and balances outstanding ...

This person would also ensure that customers with delinquent accounts are contacted and proper ... Reviews and analyzes collection reports to ascertain status of collections and balances outstanding ...

This person would also ensure that customers with delinquent accounts are contacted and proper ... Reviews and analyzes collection reports to ascertain status of collections and balances outstanding ...

Accounts Receivable Specialist

Birmingham, AL ยท On-site

$19 - $25/hr

Manage a portfolio of insurance agents and support timely receipt of payments in accordance with ... collections, or a related financial operations function preferred * Experience researching and ...

Showing results 21-40

Collections Account Manager information

See Oneonta, AL salary details

$23.6K

$52.6K

$84.8K

How much do collections account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for collections account manager in Oneonta, AL is $52,630.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $62,800.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What cities near Oneonta, AL are hiring for Collections Account Manager jobs?

Cities near Oneonta, AL with the most Collections Account Manager job openings:

Infographic showing various Collections Account Manager job openings in Oneonta, AL as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $52,630 per year, or $25.3 per hour.

Financial Services Representative

World Acceptance Corporation

Arab, AL โ€ข On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily outbound calling, including high-volume collection activity, meeting with customers in person, and closing loans. The FSR is accountable for keeping accounts current while consistently generating new business. Success in this role requires the ability to manage a fast-paced workload, handle challenging conversations, and meet performance goals across sales, collections, tax services, and branch operations, with opportunities for performance-based earnings and advancement.
Compensation
$15-$17 per hour, based on experience and location, plus performance-based bonus opportunities. Total earnings increase with strong individual and branch performance.
Why Join World:
  • Strong growth opportunities - Many of our leaders, including executives, started in this role

  • Promote-from-within culture - A large percentage of team members advance into leadership roles

  • Performance-based earnings - Bonus opportunities tied to branch results

  • Comprehensive benefits for all stages of life - Including major medical, dental, vision, life insurance, long-term disability, and free mental health support

  • Retirement and time off - 401(k) with company match, paid holidays, and vacation time

  • Community focus - Paid volunteer time and a strong commitment to giving back

  • Work-life balance - Predictable schedules with a focus on time outside of work

About World Finance:
World Finance has been recognized as a Top Workplace USA for six consecutive years and a Newsweek Most Trustworthy Company. Since 1962, we have helped millions of customers meet their financial needs through personal loans, tax services, and credit-building solutions. With over 1,000 branches across 16 states, we are committed to serving the communities where we live and work.
Essential Duties and Responsibilities:
  • Drive and close loan sales by taking applications, explaining terms, and asking for the business

  • Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation; thrive in a high-volume, phone-intensive environment

  • Manage delinquent accounts by securing payments and setting payment arrangements

  • Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services

  • Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions in compliance with company policies and applicable regulations

  • Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution

  • Process payments, account updates, tax-related documentation, and document all activity in company systems

  • Maintain accurate and compliant records, including timely credit denial letters and required tax documentation

  • Handle and balance cash, and complete required bank runs to deliver deposits

  • Follow company policies, procedures, and regulatory requirements

  • Complete required training and meet performance expectations for sales, collections, tax preparation, and account management

Basic Requirements:
  • High school diploma or equivalent

  • Valid driver's license, reliable transportation, and current insurance

  • Must be able to independently perform all required bank runs, including transporting deposits, without relying on non-employees for transportation

  • Ability to obtain required insurance licensing

Experience & Skills:
  • Experience in sales, customer service, collections, or account management with measurable results

  • Proven ability to handle high-volume calls and difficult customer conversations

  • Track record of meeting or exceeding goals in a fast-paced environment

  • Strong communication, problem-solving, and organizational skills

  • Basic computer skills with accurate and consistent data entry

Preferred Backgrounds:
Experience inbanking, retail, restaurants, hospitality, collections, call centers, insurance, healthcare front office, or similar customer-facing rolesis preferred.
Physical and Environmental Requirements:
  • Office based role with standard lighting and noise levels

  • Regular in-person attendance during scheduled work hours is essential; occasional extended hours or weekend work may be required based on business needs

  • Combination of stationary work and regular movement throughout the office, including occasional walking, standing, bending, reaching, and similar activities

  • Occasional light lifting, pushing, or pulling of office materials (generally up to 30 pounds)

  • Ability to perform computer work, handle documents, and communicate information effectively

  • Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking

  • Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically

  • May assist with general office upkeep to maintain a professional environment

  • Occasional local travel to offsite locations and banks as required for business purposes

It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. The duties listed are the essential functions of this position. Reasonable accommodations may be made unless they create an undue hardship to the Company. Physical and environmental requirements are representative of those needed to successfully perform the job.