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Collections Account Manager Jobs in Decatur, AL (NOW HIRING)

Rent-A-Center

Account Manager

Decatur, AL · On-site

$15 - $15.30/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Decatur, AL · On-site

$15 - $15.30/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Decatur, AL · On-site

$15 - $15.30/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

aan

Customer Accounts Advisor

Huntsville, AL · On-site

$12.75 - $13.50/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

aan

Customer Accounts Advisor

Decatur, AL · On-site

$14 - $15.47/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

aan

Customer Accounts Advisor

Huntsville, AL

$12.75 - $13.50/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

aan

Customer Accounts Advisor

Decatur, AL

$14 - $15.47/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

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Collections Account Manager information

See Decatur, AL salary details

$24.2K

$54.1K

$87.1K

How much do collections account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for collections account manager in Decatur, AL is $54,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $64,500.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What are popular job titles related to Collections Account Manager jobs in Decatur, AL?

For Collections Account Manager jobs in Decatur, AL, the most frequently searched job titles are:

What job categories do people searching Collections Account Manager jobs in Decatur, AL look for?

The top searched job categories for Collections Account Manager jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Collections Account Manager jobs?

Cities near Decatur, AL with the most Collections Account Manager job openings:

Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,699 per year, or $29.7 per hour.

Collections Specialist

ALM Commercial Landscaping

Huntsville, AL

$20 - $24/hr

Full-time

Posted 8 days ago

Job description

ALM Commercial Landscaping is searching for a Collections Specialist to join its growing team in Huntsville. The Collections Specialist is responsible for managing collection activities across multiple companies within our commercial landscaping platform. This position will monitor outstanding accounts receivable, communicate with customers regarding past-due balances, and partner with local operations and accounting teams to resolve issues that may delay payment.
The Collections Specialist will play an important role in reducing outstanding receivables, improving cash flow, and maintaining positive customer relationships across the organization. This is a full-time, in-office position working Monday-Friday from 7:30am-4:00pm.
Responsibilities
  • Monitor accounts receivable aging across multiple companies and locations.
  • Contact customers by phone and email regarding past-due invoices and outstanding balances.
  • Maintain consistent follow-up on delinquent accounts until payment or resolution is received.
  • Document collection activity, customer commitments, disputes, and payment status.
  • Research customer questions and identify billing, documentation, or service issues preventing payment.
  • Partner with Account Managers, Branch Managers, Billing, and Accounting teams to resolve invoice disputes and collection issues.
  • Obtain payment status and estimated payment dates from customers.
  • Follow up on broken payment commitments and significantly past-due balances.
  • Identify accounts requiring escalation and communicate collection risks to management.
  • Assist with resolving short payments, deductions, credits, and other account discrepancies.
  • Maintain accurate notes and customer account records.
  • Prepare and maintain collection reports and aging updates.
  • Participate in regular AR/collections reviews with accounting and operational leadership.
  • Support standardized collection processes and procedures across all operating companies.
  • Maintain professional customer relationships while effectively pursuing outstanding balances.
  • Assist with other collections-related activities as assigned.
Qualifications
  • 2+ years of collections, accounts receivable, or related accounting experience preferred; Experience managing a portfolio of commercial/B2B customer accounts preferred.
  • High school diploma or equivalent required; additional accounting or business education is a plus.
  • Strong verbal and written communication skills with the ability to handle difficult collection conversations professionally.
  • Strong customer service and problem-solving skills.
  • Ability to research and resolve account and invoice discrepancies.
  • Strong organizational skills and ability to manage a large volume of accounts and follow-up activity.
  • Detail-oriented with accurate documentation and recordkeeping skills.
  • Proficiency with Microsoft Excel and accounting/ERP systems.
  • Experience with NetSuite and/or Aspire is a plus.
  • Occasional overnight travel to locations through our platform is required
  • Experience supporting multiple companies, branches, or locations is preferred.
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