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Collections Account Manager Jobs in Decatur, AL (NOW HIRING)

Packaging Corporation of America

Sales Rep

Huntsville, AL · On-site

$55K - $90K/yr

Responsible for overall account management, which may include recordkeeping, credit applications, forecasts, budgets and credit collections from delinquent accounts. BASIC QUALIFICATIONS: Bachelor ...

Surge Staffing

Program Manager

Ardmore, AL · On-site

$18 - $25/hr

... with the Credit and Collections Department to resolve issues * Reconcile invoices to ensure ... Monitor and maintain profitability of the client account * Complete and maintain company reports to ...

TriRx Huntsville LLC

Accounting Generalist

Huntsville, AL · On-site

$21.25 - $27/hr

Track and manage supplier prepayments, clearing proforma invoices upon receipt of final billing ... Monitor and follow up on outstanding accounts to ensure timely collections. * Record incoming ...

TriRx Huntsville LLC

Accounting Generalist

Huntsville, AL · On-site

$21.25 - $27/hr

Track and manage supplier prepayments, clearing proforma invoices upon receipt of final billing ... Monitor and follow up on outstanding accounts to ensure timely collections. * Record incoming ...

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All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Decatur, AL

Collections Account Manager information

See Decatur, AL salary details

$27.7K

$61.7K

$99.4K

How much do collections account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for collections account manager in Decatur, AL is $61,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $73,600.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How much do collections account managers make in the US?

Collections account managers in the US typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and the size of the organization. Many roles also include performance-based bonuses and benefits, and strong communication and negotiation skills are essential for success in this field.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.
What job categories do people searching Collections Account Manager jobs in Decatur, AL look for? The top searched job categories for Collections Account Manager jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Collections Account Manager jobs? Cities near Decatur, AL with the most Collections Account Manager job openings:
Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,699 per year, or $29.7 per hour.

Office Specialist - Huntsville South

Cook's Pest Control, Inc.

Huntsville, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Cook's Pest Control rating

4.3

Company rating: 4.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

34th of 35 rated pest control companies

Job description

Company Description
Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1,700+ employees and 41 locations. Cook's has been servicing customers for almost 100 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States!
Job Description
The Office Specialist is skilled in the day-to-day functions of the office and will perform a variety of office/clerical duties while providing excellent customer service. Responsibilities may range from general receptionist duties to some HR and Accounting functions.
Customer Service
  • Answer incoming customer calls and route calls to the appropriate department.
  • Complete initial new customer intake, enter basic customer information and route new customer information to the appropriate sales team member.
  • Respond to customer account and billing questions or concerns.
  • Contact customers regarding invalid payments and funding sources.

Accounting
  • Process customer payments received and complete daily bank deposits.
  • Process vendor invoices, submit payment via credit card or submit payment request to Corporate Office as appropriate.
  • Monitor past due accounts and contact customers for collections. Forward accounts to collections agency as needed.
  • Process account write offs and termination of customer accounts as needed.
  • Communicate with District Manager on completion of tasks outlined on the Daily Accounting Checklist.
  • Review payroll and make adjustments as needed.
  • Maintain petty cash.

Human Resources
  • Complete full hiring and onboarding process for new employees, including processing background checks, scheduling physical & drug screens, entering employee info into HRIS, and completing new hire paperwork.
  • Assist new and current employees with general HR/Benefits questions.
  • Process monthly employee changes including but not limited to pay rate and status changes.
  • Complete termination process for exiting employees.
  • Manage Workers' Compensation and Auto Insurance claims.

Office Management
  • Complete monthly warehouse and office supply order.
  • Order business cards.

Qualifications
  • High School Diploma or equivalent
  • Must have excellent customer service skills.
  • Must have excellent computer skills and be familiar with Microsoft Office Suite (Excel, Word, and Outlook).
  • Must have excellent organizational skills, be able to multitask and determine priorities.
  • Must have excellent attention to detail; accuracy of work is highly important.
  • Must have excellent communication skills, both oral and written.
  • Must be able to work well both independently and as part of a team.

This position works in an office setting and may be in direct contact with customers. This position requires the employee to sit at a computer for up to 8 hours per day. This position may require light lifting and filing. Saturdays and evening work may be required at times.
Additional Information
Along with a great place to work, Cook's employees enjoy:
  • Competitive Pay!
  • Health, Dental, Vision, Life, Disability!
  • 401(k) Retirement Plan with Company Match!
  • Paid Time Off - Vacation/Sick Time + Holidays!
  • Mentorship & Advancement opportunities!

* Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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