Account Manager
$20.82 - $21.25/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
$20.82 - $21.25/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Burien, WA · On-site
$21.63 - $22.10/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Burien, WA · On-site
$21.63 - $22.10/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Tacoma, WA · On-site
$20.82 - $21.25/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...
Account Manager
Tacoma, WA · On-site
$20.82 - $21.25/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...
Account Manager
Burien, WA · On-site
$21.63 - $22.10/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...
Account Manager
Burien, WA · On-site
$21.63 - $22.10/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...
Account Manager
Tacoma, WA · On-site
$20.82 - $21.25/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...
Account Manager
Tacoma, WA · On-site
$20.82 - $21.25/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...
Account Manager
Burien, WA · On-site
$21.63 - $22.10/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...
Account Manager
Burien, WA · On-site
$21.63 - $22.10/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...
Client Account Manager - 3647565
$130K - $160K/yr
... collections, and account management activities. · Oversee the preparation, review, and timely distribution of client invoices, ensuring accuracy and compliance with Firm policies and client billing ...
Quick apply
Client Account Manager - 3647565
$130K - $160K/yr
... collections, and account management activities. · Oversee the preparation, review, and timely distribution of client invoices, ensuring accuracy and compliance with Firm policies and client billing ...
Credit and Collections Associate
Tacoma, WA · On-site
$62K - $66K/yr
What You'll Do Account Management & Collections * Manage a portfolio of assigned customer accounts and maintain a thorough understanding of account activity, payment history, and outstanding balances.
Quick apply
Credit and Collections Associate
Tacoma, WA · On-site
$62K - $66K/yr
What You'll Do Account Management & Collections * Manage a portfolio of assigned customer accounts and maintain a thorough understanding of account activity, payment history, and outstanding balances.
What You'll Do Account Management & Collections * Manage a portfolio of assigned customer accounts and maintain a thorough understanding of account activity, payment history, and outstanding balances.
What You'll Do Account Management & Collections * Manage a portfolio of assigned customer accounts and maintain a thorough understanding of account activity, payment history, and outstanding balances.
law firm Client Account Manager
Seattle, WA · On-site
$111K - $160K/yr
Partner closely with attorneys and business professionals to manage client billing, collections, and account management activities. * Oversee the preparation, review, and timely distribution of ...
Quick apply
law firm Client Account Manager
Seattle, WA · On-site
$111K - $160K/yr
Partner closely with attorneys and business professionals to manage client billing, collections, and account management activities. * Oversee the preparation, review, and timely distribution of ...
ASSISTANT MANAGER COLLECTIONS
Lakewood, WA · On-site
$19 - $21/hr
The Assistant Manager Collections performs a wide variety of job functions at the direction of the ... Manage customer accounts. Managing inventory and cash assets Prepare daily work schedules, delivery ...
Quick apply
ASSISTANT MANAGER COLLECTIONS
Lakewood, WA · On-site
$19 - $21/hr
The Assistant Manager Collections performs a wide variety of job functions at the direction of the ... Manage customer accounts. Managing inventory and cash assets Prepare daily work schedules, delivery ...
ASSISTANT MANAGER COLLECTIONS
$20 - $23/hr
The Assistant Manager Collections performs a wide variety of job functions at the direction of the ... Manage customer accounts. Managing inventory and cash assets Prepare daily work schedules, delivery ...
Quick apply
ASSISTANT MANAGER COLLECTIONS
$20 - $23/hr
The Assistant Manager Collections performs a wide variety of job functions at the direction of the ... Manage customer accounts. Managing inventory and cash assets Prepare daily work schedules, delivery ...
Collections & AR Manager (Remote, Seattle)
Seattle, WA · On-site +1
$102K - $129K/yr
Own accounts receivable aging across all active district accounts - produce and distribute a ... Manager and VP every Monday without exception * Execute a structured, proactive collections ...
Collections & AR Manager (Remote, Seattle)
Seattle, WA · On-site +1
$102K - $129K/yr
Own accounts receivable aging across all active district accounts - produce and distribute a ... Manager and VP every Monday without exception * Execute a structured, proactive collections ...
Collections & AR Manager (Remote, Seattle)
Seattle, WA · Remote
$102K - $129K/yr
Own accounts receivable aging across all active district accounts -- produce and distribute a ... Manager and VP every Monday without exception * Execute a structured, proactive collections ...
Quick apply
Collections & AR Manager (Remote, Seattle)
Seattle, WA · Remote
$102K - $129K/yr
Own accounts receivable aging across all active district accounts -- produce and distribute a ... Manager and VP every Monday without exception * Execute a structured, proactive collections ...
Collections Specialist
$30 - $35/hr
Manage collections activities for accounts 60+ days past due, maintaining regular contact with customers and documenting payment commitments. * Work directly with customers, contractors, and project ...
Quick apply
Collections Specialist
$30 - $35/hr
Manage collections activities for accounts 60+ days past due, maintaining regular contact with customers and documenting payment commitments. * Work directly with customers, contractors, and project ...
Customer Accounts Manager
Bremerton, WA · On-site
$20 - $21/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
Customer Accounts Manager
Bremerton, WA · On-site
$20 - $21/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
Customer Accounts Manager
$20 - $21/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
Customer Accounts Manager
$20 - $21/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
Credit & Collections Coordinator II
$43K - $65K/yr
Collections Specialist Fife, WA About Odyssey Logistics Odyssey Logistics is a global logistics and ... You will be responsible for analyzing and managing accounts receivable across various business ...
New
Credit & Collections Coordinator II
$43K - $65K/yr
Collections Specialist Fife, WA About Odyssey Logistics Odyssey Logistics is a global logistics and ... You will be responsible for analyzing and managing accounts receivable across various business ...
New
Customer Accounts Manager
Bremerton, WA · On-site
$20 - $21/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
Customer Accounts Manager
Bremerton, WA · On-site
$20 - $21/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
Collections Specialist
$24 - $27/hr
The A/R Collection Specialist is responsible for managing the full collections cycle on an assigned portfolio of commercial (business-to-business) accounts. This includes proactive outreach on past ...
Collections Specialist
$24 - $27/hr
The A/R Collection Specialist is responsible for managing the full collections cycle on an assigned portfolio of commercial (business-to-business) accounts. This includes proactive outreach on past ...
Collections Account Manager information
See Federal Way, WA salary details
$32.9K - $40.7K
5% of jobs
$40.7K - $48.5K
11% of jobs
$53.2K is the 25th percentile. Wages below this are outliers.
$48.5K - $56.2K
15% of jobs
$56.2K - $64K
14% of jobs
The median wage is $67K / yr.
$64K - $71.8K
14% of jobs
$71.8K - $79.5K
12% of jobs
$83.9K is the 75th percentile. Wages above this are outliers.
$79.5K - $87.3K
9% of jobs
$87.3K - $95.1K
7% of jobs
$95.1K - $102.8K
6% of jobs
$102.8K - $110.6K
4% of jobs
$110.6K - $118.4K
3% of jobs
$32.9K
$73.5K
$118.4K
How much do collections account manager jobs pay per year?
As of Aug 25, 2026, the average yearly pay for collections account manager in Federal Way, WA is $73,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $87,700.00 per year, depending on experience, location, and employer.
What is a collections account manager?
Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.
What are the key skills and qualifications needed to thrive as a collections account manager?
To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.
How does a collections account manager typically collaborate with other departments to resolve overdue accounts?
Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.
What is the difference between Collections Account Manager vs Collections Specialist?
| Aspect | Collections Account Manager | Collections Specialist |
|---|---|---|
| Credentials | Typically requires experience in collections, sometimes a degree in finance or business | Often requires similar experience or certifications in collections or credit management |
| Work Environment | Manages accounts, coordinates with clients, and oversees collection strategies | Handles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures |
| Employer & Industry Usage | Used in financial services, banking, and credit companies | Common in similar industries, often as entry to mid-level roles |
The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.
Is a collections account manager a stressful job?
A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.
What does a collections account manager do?
A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.
What job categories do people searching Collections Account Manager jobs in Federal Way, WA look for?
The top searched job categories for Collections Account Manager jobs in Federal Way, WA are:
What cities near Federal Way, WA are hiring for Collections Account Manager jobs?
Cities near Federal Way, WA with the most Collections Account Manager job openings:
Account Manager
Tacoma, WA
Rent-A-Center
$20.82 - $21.25/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 17 days ago
Job description
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Position Summary
If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position.This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.
Key Responsibilities
Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
Maintain account health and secure payment commitments utilizing account management tools
Complete assigned routes for deliveries, pickups, and account follow-ups
Deliver white-glove customer service in-store, over the phone, and in customers' homes
Contribute to sales growth and generate new rental agreements
Safely transport, install, and handle merchandise
Maintain showroom standards and company vehicles
Adhere to all company safety and operational guidelines
Qualifications
High school diploma or equivalent
At least 18 years of age
Valid driver's license with good driving record
Strong communication and customer service skills
Physical Requirements
Ability to lift and move heavy merchandise
Ability to drive a box truck
Standing and driving for extended periods of time
Schedule & Work Environment
Full-time, Monday-Saturday
Sundays off plus one weekday off
Physically active role requiring lifting, bending, and standing
Benefits
Rapid growth and advancement opportunities
Weekly pay
Paid time off
Medical, dental, vision, life & disability insurance
Industry leading 401(k) with company match
Flexible Spending & Health Savings Accounts
Supplemental and voluntary insurance options
Equal Opportunity Employer
Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.