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Collections Account Manager Jobs in Cold Spring, KY

Fifth Third

Dividend -Skip Tracing Specialist

Cincinnati, OH · On-site

$17.75 - $24/hr

This will be a dedicated skip tracing role, where collections calls and activities will still be a ... Document all customer interactions/account activities with concise and detailed account notes

TriHealth

Account Specialist I

Blue Ash, OH · On-site

Prepares monthly status reports for submission to senior management. Reduce the outstanding accounts receivable associated with each assigned customer book of business as measured by cash collections ...

TriHealth

Account Specialist I

Blue Ash, OH · On-site

Prepares monthly status reports for submission to senior management. Reduce the outstanding accounts receivable associated with each assigned customer book of business as measured by cash collections ...

TriHealth, Inc.

Account Specialist I

Blue Ash, OH

Prepares monthly status reports for submission to senior management. Reduce the outstanding accounts receivable associated with each assigned customer book of business as measured by cash collections ...

TriHealth, Inc.

Account Specialist I

Blue Ash, OH · On-site

Prepares monthly status reports for submission to senior management. Reduce the outstanding accounts receivable associated with each assigned customer book of business as measured by cash collections ...

TriHealth, Inc.

Account Specialist I

Blue Ash, OH · On-site

Prepares monthly status reports for submission to senior management. Reduce the outstanding accounts receivable associated with each assigned customer book of business as measured by cash collections ...

Fifth Third

Homeowners Assistance Counselor-3

Cincinnati, OH · On-site

$16.25 - $21/hr

... accounts to supervisor, repossession, legal or collection agencies as appropriate. * Provides feedback to management for ideas on process improvement and suggestions for the specialty collections ...

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All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Cold Spring, KY

Collections Account Manager information

See Cold Spring, KY salary details

$28.7K

$64K

$103K

How much do collections account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for collections account manager in Cold Spring, KY is $63,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What cities near Cold Spring, KY are hiring for Collections Account Manager jobs?

Cities near Cold Spring, KY with the most Collections Account Manager job openings:

Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Cold Spring, KY as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $63,981 per year, or $30.8 per hour.

Accounts Receivable/Credit Manager

ORGANIZED LIVING INC

Cincinnati, OH • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Accounts Receivable/Credit Manager

Location: Cincinnati, Ohio (Hybrid: 3 Days In Office / 2 Days Remote)

About Organized Living

Join the legacy of Organized Living, an innovator in home organization for over 100 years. Trusted by industry professionals, we manufacture exceptional products, cutting-edge workflow automation software, and unparalleled support to our network of customers nationwide. As a privately held company, our commitment to excellence is driven by our dedicated team as we continue to evolve and adapt to meet the needs of modern life. At Organized Living, we're not just selling storage solutions but helping shape how people live and work in their spaces. Join us in our mission to organize homes and improve lives.

If you are looking to join a company that has a strong strategic advantage and is quickly becoming the true market leader, this is your chance to make your mark. Our passion and market focus have led us to the development of the right products, programs, technology, and support, positioning us for strong market share growth and exceptional future opportunities.

Due to our continued growth, we are seeking an experienced Accounts Receivable/Credit Manager to join our Finance team. This role is responsible for managing the accounts receivable and credit functions within a B2B environment, helping maintain strong cash flow, minimize credit risk and bad debt, and support positive customer relationships.

Job Summary

The Accounts Receivable/Credit Manager is responsible for the efficient management of the company's accounts receivable and credit processes. This position oversees customer invoicing, collections, credit evaluations, credit limits, and related reporting while working closely with customers and internal departments to support effective financial processes.

Key Responsibilities

In this role you will:

  • Monitor customer accounts for overdue balances and proactively follow up on outstanding payments.
  • Evaluate the creditworthiness of new and existing customers and establish appropriate credit limits and payment terms in accordance with company policies.
  • Review and analyze credit applications, financial statements, and other information to assess credit risk.
  • Develop and implement effective collection strategies to improve cash flow and minimize bad debt.
  • Communicate with customers to resolve billing issues and facilitate timely payments.
  • Negotiate and establish repayment plans when necessary.
  • Manage and coordinate mechanic's lien documentation and related processes.
  • Prepare regular reports on accounts receivable aging, collections, and credit risk.
  • Provide analysis and recommendations to improve cash flow and reduce bad debt.
  • Identify and implement process improvements to streamline accounts receivable and credit management functions.
  • Ensure compliance with applicable regulations and internal policies.
  • Stay current on industry trends and best practices in credit management.
  • Assist with the Accounting department's monthly closing process.

Qualifications

  • Bachelor's degree in Finance, Accounting, Business, or a related field is highly desirable.
  • Proven experience in accounts receivable and credit management, preferably within a B2B environment.
  • Experience managing mechanic's lien documentation, lien rights, and related collection processes is highly desirable. 
  • Strong understanding of accounting principles, credit evaluation, collections, and financial processes.
  • Strong analytical and problem-solving skills with the ability to evaluate financial information and credit risk.
  • Excellent communication, particularly when working with B2B customers.
  • Experience developing and implementing effective collection strategies.
  • Proficiency with ERP systems, Microsoft Excel, and other relevant financial software.
  • Highly organized and detail-oriented with the ability to manage multiple priorities and deadlines.
  • Ability to work independently and collaboratively with other departments.
  • Ability to identify opportunities for process improvement and implement effective solutions.

Why Join Organized Living?

  • Competitive salary
  • Profit-sharing program
  • Medical, dental, and vision insurance
  • Short-term disability coverage
  • 401(k) with company match
  • Paid time off and company holidays
  • Hybrid work schedule

Career growth opportunities within a growing and profitable organization

If you have the desire to be a significant contributor to a successful and expanding company, we encourage you to apply online at www.organizedliving.com.

Equal Opportunity Employer – Minorities/Females/Veterans/Individuals with Disabilities. Drug-Free Workplace.

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