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Collection Specialist Jobs in Riverside, CA (NOW HIRING)

California Deposition Reporters, Inc.

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Debt Collection Specialist

San Dimas, CA · On-site

$25 - $30/hr

Accounts Receivable Specialist Would you enjoy making attorneys pay their bills? If so, this ... Outbound collection calls or emails with law firms * Regular interaction with management regarding ...

Revelyst

Sr Credit & Collections Specialist

Irvine, CA · On-site

$30 - $36.50/hr

The Senior Credit & Collections Specialist will be a key member of the Credit department ... Negotiate payment plans with customers or escalate collection issues to management. * Address ...

Revelyst

Sr Credit & Collections Specialist

Irvine, CA · On-site

$30 - $36.50/hr

The Senior Credit & Collections Specialist will be a key member of the Credit department ... Negotiate payment plans with customers or escalate collection issues to management. * Address ...

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Collection Specialist information

See Riverside, CA salary details

$13

$22

$31

How much do collection specialist jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collection specialist in Riverside, CA is $22.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.10 per hour, depending on experience, location, and employer.

Is working in collections a good job?

A collection specialist manages overdue accounts and contacts customers to recover payments, often working in office environments with skills in communication and negotiation. The role can offer steady employment, opportunities for advancement, and may require certifications such as a credit and collections certification. Job satisfaction depends on individual preferences for handling financial matters and working with people under pressure.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need strong analytical abilities, negotiation skills, and knowledge of credit and collections processes, often supported by a background in finance or accounting. Familiarity with collection management systems, CRM software, and regulatory compliance tools is typically required. Excellent communication, resilience, and problem-solving abilities set top performers apart in this role. These skills are crucial for recovering outstanding debts efficiently while maintaining positive client relationships and adhering to legal standards.

How does a collection specialist typically collaborate with other departments to achieve recovery goals?

Collection Specialists frequently work closely with departments such as customer service, accounting, and sales to resolve outstanding accounts. They often coordinate with customer service to clarify account issues, with accounting to reconcile discrepancies, and with sales to understand customer histories. This collaboration ensures a seamless approach to recovering funds and maintaining positive client relationships. Effective interdepartmental communication is essential for overcoming common challenges like disputed charges or complex billing situations.

What does a collection specialist do?

A collection specialist is responsible for contacting customers to collect overdue payments, verifying account information, and negotiating payment arrangements. They often use collection software and must adhere to legal and company policies while maintaining professional communication. Strong negotiation and communication skills are essential for success in this role.

What is the difference between Collection Specialist vs Accounts Receivable Clerk?

AspectCollection SpecialistAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer experience in collections or financeHigh school diploma; basic accounting knowledge often preferred
Work EnvironmentOffice setting; interacting with customers and clients to recover debtsOffice setting; managing invoicing, payments, and account records
Employer & Industry UsageFinancial institutions, healthcare, retail, and service industriesCorporate finance departments, accounting firms, and businesses with large receivables

While both roles involve financial transactions, a Collection Specialist focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing and records payments. The roles often overlap in skills and work environment, but their primary responsibilities differ in scope and focus.

What are popular job titles related to Collection Specialist jobs in Riverside, CA?

For Collection Specialist jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Collection Specialist jobs in Riverside, CA look for?

The top searched job categories for Collection Specialist jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Collection Specialist jobs?

Cities near Riverside, CA with the most Collection Specialist job openings:

Collection Specialist jobs near you
Infographic showing various Collection Specialist job openings in Riverside, CA as of August 2026, with employment types broken down into 80% Full Time, 14% Part Time, 3% Temporary, and 3% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $46,578 per year, or $22.4 per hour.

Debt Collection Specialist

California Deposition Reporters, Inc.

San Dimas, CA • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

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Job description

Accounts Receivable Specialist

Would you enjoy making attorneys pay their bills? If so, this position is for you!

Want to work somewhere where everyone works as a team, supports all other departments and enjoys what they do? California Deposition Reporters, Inc. is a family-owned and operated Legal Industry service provider since 1979. We are one of the largest independent litigation support agencies in California with clients in all areas of California. As we continue to grow, we are looking for a new member for our corporate team in San Dimas, CA.

Job Summary:

As an important member of the Billing Department, you would be responsible for ensuring timely payments from our law firm customers and monitoring and tracking payment status. This position requires strong written and verbal communication skills, and excellent phone skills. Outbound calls and emails to laws firms to coordinate payments are the primary responsibilities of this position.

Responsibilities:

  • Outbound collection calls or emails with law firms
  • Regular interaction with management regarding issues and strategies
  • Customer accounts reconciliation
  • Accounts Receivable
  • Accountable for reducing delinquency for accounts
  • Preparing Final Demand letters
  • Filing complaints against attorneys with the California State Bar for non-payment

Knowledge, Skills, and Abilities:

  • Proficient with MS Office
  • Strong written and verbal communication skills
  • Ability to multitask, think strategically, solve problems and collaborate with team members
  • Highly motivated and results-focused
  • Ability to deescalate but still firmly stand ground

Position is full-time and offers a competitive benefits package including:

  • Medical Insurance
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Time
  • 401k With Employer Match
  • Promote From Within Opportunities
  • Regular weekday hours

Company Description

California Deposition Reporters, Inc. is a service company that provides legal support to law firms, government agencies, insurance companies, and private companies throughout California. Established for over 40 years we have built a name for ourselves in our industry and provide superb customer service and service to our customers. All of our positions are Monday - Friday 8:30am-5:30pm and in the office. We do not offer nor have any remote positions.