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Collection Representative Jobs in Dallas, TX (NOW HIRING)

Collections Representative I

Grapevine, TX

$15.75 - $20.25/hr

The Kubota Credit Corporation Rep I, Collections is responsible for delivering an exceptional ... Basic knowledge of collection technique and Fair Debt Collection Practices Act procedures is ...

Collections Representative I

Grapevine, TX

$15.75 - $20.25/hr

The Kubota Credit Corporation Rep I, Collections is responsible for delivering an exceptional ... Basic knowledge of collection technique and Fair Debt Collection Practices Act procedures is ...

Collections Representative I

Grapevine, TX · On-site

$15.75 - $20.25/hr

The Kubota Credit Corporation Rep I, Collections is responsible for delivering an exceptional ... Basic knowledge of collection technique and Fair Debt Collection Practices Act procedures is ...

A Sales Representative position with FASTSIGNS Carrollton gives you the opportunity to work with ... in collection of account receivables. * Identify and resolve customer satisfaction issues.

Showing results 41-60

Collection Representative information

See Dallas, TX salary details

$10

$18

$27

How much do collection representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for collection representative in Dallas, TX is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.91 per hour, depending on experience, location, and employer.

What is a collection representative?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.

What skills and qualifications are needed to be a collection representative?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

How does a collection representative collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

How much do collection representatives make?

Collection representatives typically earn a median annual salary of around $40,000 to $50,000, with additional compensation through commissions or bonuses based on recovery performance. Salaries can vary depending on experience, location, and the industry they work in, and strong communication skills are essential for success in this role.
More about Collection Representative jobs

What job categories do people searching Collection Representative jobs in Dallas, TX look for?

The top searched job categories for Collection Representative jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Collection Representative jobs?

Cities near Dallas, TX with the most Collection Representative job openings:

Infographic showing various Collection Representative job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $39,351 per year, or $18.9 per hour.

Customer Service Representative

Check N Title Loans

Dallas, TX • On-site

$12/hr

Full-time

Re-posted 18 days ago


Job description

We’re hiring for a Customer Service Representative that requires the ability to handle multiple tasks. Handling incoming telephone calls and information over the telephone and also make outbound calls to their customers.

Your roles:

- Educate customers on loan products

- Loan processing

- Take customer payments

- Cash drawer management

- Collection calls

- Basic computer and data entry experience

- Listen to customer needs

5 vacation, medical telemed and paid holidays all after your first year.

Work hours from 10am-6pm M-F and 10-3pm on Saturdays (locations may vary)