1

Collection Director Jobs in Pewaukee, WI (NOW HIRING)

Job Summary The Director of Operations is responsible for the execution of operations, technology ... Prior experience with data collection, analytics, evaluation, and reporting required. Prior ...

New

The Director of Operations is responsible for the execution of operations, technology strategies ... Prior experience with data collection, analytics, evaluation, and reporting required. * Prior ...

The Director of Operations is responsible for the execution of operations, technology strategies ... Prior experience with data collection, analytics, evaluation, and reporting required. * Prior ...

Retail Data Collection Associate - PT

Racine, WI · On-site

$14.25 - $16.50/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our ... directed by management. Qualifications Physical Demands: While working in retail stores the ...

next page

Showing results 1-20

Collection Director information

See Pewaukee, WI salary details

$55.8K

$99K

$160.5K

How much do collection director jobs pay per year?

As of Aug 24, 2026, the average yearly pay for collection director in Pewaukee, WI is $99,001.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $108,100.00 per year, depending on experience, location, and employer.

What does a collection director do?

A Collection Director is responsible for overseeing the entire collections process within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with regulations. They manage a team of collection agents, develop strategies to improve recovery rates, and analyze data to optimize collection practices. Additionally, they often work closely with legal and compliance teams to handle complex cases and ensure adherence to industry laws and company policies.

How does a collection director typically balance team leadership with meeting organizational collection targets?

A Collection Director is responsible for leading a team of collection professionals while ensuring that departmental goals and collection targets are met. This balance is achieved by setting clear performance metrics, providing regular training and coaching, and implementing effective collection strategies. Collection Directors often collaborate with other departments such as finance, legal, and customer service to resolve complex cases. They also analyze collection data to identify trends and adjust processes for optimal results, fostering a supportive environment that motivates the team to achieve both individual and collective objectives.

What are the key skills and qualifications needed to thrive as a collection director, and why are they important?

To thrive as a Collection Director, you need expertise in credit and collections management, financial analysis, and a relevant bachelor's degree, often with experience in regulatory compliance. Familiarity with collection management software, CRM systems, and knowledge of legal frameworks like the Fair Debt Collection Practices Act (FDCPA) are typically required. Exceptional leadership, negotiation, and conflict resolution skills help in managing teams and resolving complex account issues. These abilities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining strong client and stakeholder relationships.

What is the difference between Collection Director vs Collections Manager?

AspectCollection DirectorCollections Manager
Required CredentialsBachelor's degree, experience in collections or financeBachelor's degree, experience in collections or finance
Work EnvironmentStrategic oversight, policy development, high-level managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit unions, debt collection agencies
Common Search & ComparisonYesYes

The Collection Director typically focuses on strategic planning, policy development, and overseeing collections at a high level, while the Collections Manager handles daily operations and team management. Both roles require similar credentials and are used in financial and credit industries, but the Director role is more strategic and senior.

What are the most commonly searched types of Collection jobs in Pewaukee, WI?

The most popular types of Collection jobs in Pewaukee, WI are:

Infographic showing various Collection Director job openings in Pewaukee, WI as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $99,001 per year, or $47.6 per hour.

Finance Director

South Milwaukee, WI • On-site

City of South Milwaukee
Public Administration • 51 - 200 employees

$107K - $138K/yr

Full-time

Posted 21 days ago


Job description

Job Description -Exempt/Full-time -Key Leadership Role -Reports to the City Administrator; serves as Deputy City Administrator POSITION SUMMARY: Under general supervision of the City Administrator, the Finance Director performs all functions and duties defined under Wisconsin State Statutes 62.09 (9) and 62.09 (10). This position is responsible for the administration and maintenance of detailed financial records and transactions. Principal duties include various complex and responsible finance, accounting, budgetary, and administrative duties requiring a thorough knowledge of finance and municipal accounting and organizational procedures and precedents in compliance with municipal code requirements and State of Wisconsin statutes

This position is administratively responsible for directing all operations of the Finance Office and serves as the department head of the Finance Office, overseeing two (2) FTE employees and one (1) part-time employee. Additionally, the Finance Director serves as the Deputy City Administrator, supporting, assisting, and advising the City Administrator on a wide variety of city issues and policies and providing positive leadership within the City in support of its goals, mission, and vision. This position qualifies as emergency personnel as permitted by Wis.

Stat. Sec. 66.0502

Duties/Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs all statutory duties of the positions of City Treasurer/Comptroller per State of Wisconsin Statutes and local ordinances. Supervises the receipt and processing of payments from the public and various city departments on a daily basis including real estate and delinquent personal property taxes, water bills, special assessments, private lead service line invoices, insurance and other payments, various licensing and other fees and invoices, and various collections. Monitors preparation of disbursements; counter signs water, library, payroll, and accounts payable disbursements.

Invests city funds and monitors investment activity; monitors daily bank balance for cash flow determination. Analyzes present municipal accounting systems and develops new and revised procedures in fiscal accounting and internal controls. Administers and maintains detailed accounting of financial transactions performed on behalf of the City; oversees financial transactions and prepares and posts monthly journal entries.

Develops financial studies and plans; forecasts, estimates, monitors, and reports on the financial condition of the City to assure the fiscal wellbeing of the City. Coordinates with the City Administrator to create budget guidelines, strategy, and parameters. Maintains budget credentialing through the GFOA.

Prepares all elements of the budget and related documents and is responsible for budget distribution. Confer with and assist department heads in the preparation of annual departmental budgets and provide statistical data as requested. Prepares monthly financial reports, balance sheets, revenue, and expenditure summaries; establishes and maintains general ledger accounts and activities.

Assures that bond/note debt payments are made and allocated to the correct general ledger accounts and set up new department or borrow general ledger accounts maintaining the correct account sequence for proper tracking. Processes and maintains fiscal-related elements of all development agreements, special assessments, TIFs, bonds, grants, work orders and projects; provide the Utility with project and special assessment information as applicable; coordinate the preparation of bond issuance records. Countersigns all contracts with the city upon verification of required funding and approval.

Provides auditors with timely and accurate information, collaborating with them for annual audit and other reports as needed. Collects real estate and delinquent personal property taxes and reconciles collections; compiles and submits various reports throughout the tax collection process. Supervises reconciliation of bank statements; tabulation of tax collections for disbursement; charge back delinquent personal property taxes; prepares refunds for overpayments.

Monitors and issues debt payments; provides information related to borrowing; acts as liaison with banking and brokerage officials. Supervises billing of property owners for delinquent water bills, and tabulation of installments and interest of special assessments and special charges, and prepares data for tax roll. Supervises billing and data entry on the tax roll.

Supervises preparation of real property status letters for title companies. Oversees dog and cat licensing in accordance with state statutes. Directs the work of Finance Office staff.

Prepares and posts journal entries, electronic funds transfers, wire transfers, and direct debit transactions as required. Reconciles ambulance billing collection activity and oversees Tax Refund Intercept Program (TRIP) and State Debt Collection (SDC) programs entries and collections. Maintains financial records and prepares financial reports as needed.

Maintains unclaimed property report and prepares report for county. Assists the Common Council and City Administrator with recommendations and reports on matters within the scope of the Finance Office. Performs confidential analyses of wage, benefit, and service change ramifications.

Responsible for ongoing evaluation and process improvement over the interrelated procedures between finance and other municipal departments. Attends Common Council and Finance Committee meetings and attends standing committee meetings as needed. Assists as needed in the event of city-wide emergency management activated events.

Assists the City Administrator in collective bargaining negotiations concerning fiscal impacts. Assists the City Administrator in strategic planning efforts and identification and implementation of City priorities, such as those related to community and economic development. Participates in development of procedures and policies.

Serves as acting City Administrator in their absence. Maintains prompt, predictable, and regular physical attendance. Performs miscellaneous research, studies, and reviews as assigned or as needed.

Performs other related duties as assigned. Other Education and Experience: Bachelor's degree from an accredited 4-year college or university in accounting, finance, business, or public administration, or a closely related field. A Master's Degree in a related field is preferred; Five years of progressively responsible work in a municipal finance setting; Wisconsin Certified Municipal Clerk/Treasurer designation, or ability to obtain; A combination of education and experience that can be demonstrated to result in the possession of the knowledge, skills, and abilities necessary to perform the duties of this position may also be considered.

Experience with general ledger, contract finance administration, payables, debt and TIF district administration, budgeting, cost accounting, receivables, and employee management. Necessary Knowledge, Skills and Abilities: Considerable knowledge of principles and practices of general, fund, and governmental accounting methods; Knowledge of principles and practices of municipal budgeting; Working knowledge of budgetary, accounting, and reporting systems, GAAFR, GAAP, and GASB; Knowledge of internal control procedures, office automation, and computerized financial applications; Thorough knowledge of strategic cash management and investment methodologies; Knowledge of Federal, State, and local laws and ordinances related to the duties of the position; Computer skills including proficiency with Microsoft Office software, LandNav and BS&A software, email, and internet; Ability to independently conduct research to obtain relevant information through a variety of resources, compiling and organizing pertinent data and using various software to present graphs, charts, and exhibits to staff, the Common Council, or various boards or committees. Ability to carry out all related statutory responsibilities and duties of a City Treasurer/Comptroller with a high degree of independence; Excellent interpersonal skills and an approachable style; Ability to establish and maintain effective and collaborative relationships with all levels of city management, Common Council, other government officials, employees, contractors, developers, other agencies, and the public; Ability to be bonded; current notary public commission or ability to obtain; Possession of valid Wisconsin driver's license or ability to obtain and willingness to use own transportation in the course of performing required duties (mileage paid); evidence of personal motor vehicle liability insurance as outlined in city policy.

Loss of license or insurance is cause for demotion or termination.; Ability to exercise considerable tact, discretion, and problem-solving skills in dealing with sensitive, complex, and confidential issues; Ability to provide truthful and accurate written and verbal communications. Knowledge of sound management principles and ability to apply them; Ability to appropriately delegate responsibility and lead coordinated efforts Ability to communicate effectively, verbally and in writing, speaking English fluently and using proper grammar, punctuation, and spelling Additional Information TOOLS AND EQUIPMENT USED: Computer and related software; including Microsoft Office, LandNav and BS&A software, email and computer accounting software; telephone; calculator; copy and fax machines.