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Collection Agency Jobs in Madison, WI (NOW HIRING)

HNTB Corporation

Bridge Engineer I

Madison, WI · On-site

... collection, field investigations, development, and design of projects. * Performs other duties as ... Madison, WI NOTICE TO THIRD-PARTY AGENCIES: HNTB does not accept unsolicited resumes from ...

Springs Window Fashions

Credit Specialist

Middleton, WI · On-site

Review customer accounts and prioritize collection efforts to reduce past-due receivables and ... Communicate with credit agencies, financial institutions, and trade references to obtain and verify ...

Springs Window Fashions

Credit Specialist

Middleton, WI · On-site

Review customer accounts and prioritize collection efforts to reduce past-due receivables and ... Communicate with credit agencies, financial institutions, and trade references to obtain and verify ...

Springs Window Fashions

Credit Specialist

Middleton, WI · On-site

Review customer accounts and prioritize collection efforts to reduce past-due receivables and ... Communicate with credit agencies, financial institutions, and trade references to obtain and verify ...

Abbott

Clinical Laboratory Scientist I

Madison, WI · On-site

... agencies. * Assist in developing procedures for specimen collection, handling and transport to maintain specimen integrity and viability. * Validate acceptability of sample processing or testing ...

New

SCS Engineers

Project Manager - Solid Waste

Madison, WI · On-site

$100K - $150K/yr

... clients, regulatory agencies, and contractors. • Participate in client development Team ... o Leachate collection systems o Landfill gas collection and control systems o Storm water ...

SCS Engineers

Project Manager - Solid Waste

Madison, WI · On-site +1

$100K - $150K/yr

Serve as the primary point of contact for clients, regulatory agencies, and contractors ... collection systemso Landfill gas collection and control systemso Storm water management systemso ...

SCS Engineers

Project Manager - Solid Waste

Madison, WI · On-site +1

$100K - $150K/yr

... clients, regulatory agencies, and contractors. • Participate in client development Team ... o Leachate collection systems o Landfill gas collection and control systems o Storm water ...

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Showing results 21-40

All JobsCollection Agency JobsCollection Agency Jobs in Madison, WI

Collection Agency information

See Madison, WI salary details

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How much do collection agency jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for collection agency in Madison, WI is $20.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.
Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Madison, WI as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 19% Part Time, and 11% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,990 per year, or $20.2 per hour.

Bridge Engineer I

HNTB Corporation

Madison, WI • On-site

Full-time

Re-posted 11 days ago

HNTB rating

9.2

Company rating: 9.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

What We're Looking For
At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
This opportunity entails being responsible for assisting in the production and modification of design calculations, technical reports, engineering plans and specifications for assigned projects. This position performs research, development, calculations, design and delivery in partnership with the project team. Applies engineering techniques, procedures and design criteria for projects ranging in size and complexity. Leverages technical knowledge to assist in the execution and evaluation of project designs. Develops conceptual and detailed designs and calculations to support the project execution using current drawing and technical tools, programs and software. As a member of the team, you will contribute to the successful project delivery for a diverse range of projects for HNTB's clients.
What You'll Do:
  • Completes assigned work within the schedule and number of hours provided.
  • Supports the preparation and modification of project reports, plans, designs, and calculations.
  • Assists in the preparation of project quantity and cost estimates.
  • Assists engineering teams with organization and administrative support of design files.
  • Supports engineering teams with various tasks and duties including but not limited to research, data collection, field investigations, development, and design of projects.
  • Performs other duties as assigned

What You'll Need:
  • Bachelor's degree in Engineering

What You'll Bring:
  • Exhibits an understanding of engineering principles relevant to the discipline.
  • Attains knowledge of the Microsoft Office Suite, and familiarity with MicroStation and/or AutoCad or other software.

What We Prefer:
  • Master's degree in Engineering
  • Engineer in Training (EIT) certification
  • Knowledgeable in MicroStation and/or AutoCAD

Additional Information
Click here for benefits information: HNTB Total Rewards
Click here to learn more about Equal Opportunity Employer/Disability/Veteran
Visa sponsorship is not available for this position.
#RN
Locations:
Madison, WI
NOTICE TO THIRD-PARTY AGENCIES:
HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

What HNTB employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About HNTB

Sourced by ZipRecruiter

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US

Year founded

1914

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