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Collection Agency Jobs in Kansas (NOW HIRING)

HCA Healthcare

Insurance Specialist

Overland Park, KS · Hybrid

You will assign bad debt to the collection agency * You will act as a liaison accounts and administer contracts in collection of third partyaccounts (Medicare and Medicaid) * You will complete ...

CRH

Credit Manager

Overland Park, KS · On-site

Communicates and works with attorneys and collection agencies involved in the collection process. * Assists the legal department in reviewing supply contracts regarding payment terms. * Communicates ...

CRH

Credit Manager

Overland Park, KS · On-site

Communicates and works with attorneys and collection agencies involved in the collection process. * Assists the legal department in reviewing supply contracts regarding payment terms. * Communicates ...

CRH

Credit Manager

Overland Park, KS

Communicates and works with attorneys and collection agencies involved in the collection process. * Assists the legal department in reviewing supply contracts regarding payment terms. * Communicates ...

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$9

$17

$27

How much do collection agency jobs pay per hour?

As of May 28, 2026, the average hourly pay for collection agency in Kansas is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are popular job titles related to Collection Agency jobs in Kansas? For Collection Agency jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Collection Agency jobs in Kansas look for? The top searched job categories for Collection Agency jobs in Kansas are:
Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Kansas as of May 2026, with employment types broken down into 2% As Needed, 72% Full Time, 15% Part Time, and 11% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $37,165 per year, or $17.9 per hour.
Accounts Receivable - Team Lead

Accounts Receivable - Team Lead

Berkley

Overland Park, KS • On-site

Full-time

Posted 16 days ago

Job description

Intrepid Direct Insurance (IDI) is a rapidly growing direct to consumer property and casualty insurance company. A member of the W. R. Berkley Corporation, a fortune 500 company, rated A+ (Superior) by A.M. Best, Intrepid Direct’s vision is to make life better for business. The insurance industry has not evolved with innovation like other major industries. We’re here to change that. We are making life better for our customers, shareholders, and our team members by leveraging data and technology as insurance experts for our targeted customers. You will be part of a highly collaborative team of talented and focused professionals. Join a group that enjoys working together, trusts each other, and takes pride in our hard-earned success.

https://intrepiddirect.com/

The Company is an equal employment opportunity employer.


The Accounts Receivable Team Lead is responsible for overseeing the day-to-day operations of the Accounts Receivable Department. This includes ensuring the timely application of cash receipts for Direct Bill and Agency Bill, as well as maintaining accurate monthly reporting. The role also ensures billing statement accuracy and that premium collection activities, including NOICs and Rescind Notices, are performed in a timely manner.

In addition, the Accounts Receivable Team Lead is responsible for E&S tax compliance obligations and monitoring IDI credit risk. The position oversees the posting of deductible reserves and payments within the Guidewire Claims System and confirms both the accuracy of billing statements and the timely collection of deductible recoveries.

Key functions include but are not limited to:

  • Process payments for insureds
  • Respond to insureds emails and phone calls, researching issues and responding in a timely manner
  • Working up and tracking claim deductible invoices and payments
  • Follow up on rejected payments and NSF’s
  • Identify process improvements, recommend and implement changes to improve systems, workflow processes and individual performance.
  • Invoicing external policies and submitting invoices for payment
  • Maintains and updates customer files, including name or address changes as needed
  • Identify and submit collections to third party collection agency
  • Analyzing and Reporting on Accounts Receivable Aging
  • Reviewing, filing and paying IDI’s E&S tax related obligations
  • Monitoring and reporting of IDI credit risk.
  • Special projects as assigned by Management or supervisor

  • Degree in Accounting or Finance required
  • 3-5 years of job-related experience in receivables & general ledger accounting
  • Excellent organizational skills (written and oral)
  • Demonstrated ability to be proactive, complete assignments and meet deadlines (written and oral)
  • Ability to effectively communicate with all levels of management, staff, and customers
  • Working knowledge of Microsoft Excel and Word
  • Insurance industry knowledge is a Plus
  • Excellent analytical skills, able to research and resolve issues quickly and independently
  • Ability to effectively work in a fast-pace environment with competing demands on resources, time and priorities

We do not accept unsolicited resumes from third party recruiting agencies or firms.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Sponsorship not Offered for this Role

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