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Collateral Protection Insurance Jobs in Michigan

CASE Credit Union

Consumer Loan Manager

Lansing, MI

... collateral protection insurance, loan corrections, escrow accounts, system upgrades and enhancements, and budgeting/accounting processes. Ensures that loan servicing operations and lending loan ...

University of Michigan Credit Union

Collector

Ann Arbor, MI · On-site

$16.75 - $22.25/hr

Determines appropriate action to take for skip traces, legal filings (Small Claims and General Civil), repossessions, collection agencies, collateral protection insurance, titles related to secured ...

SNB Technologies

Loan Servicing Associate

Hancock, MI · On-site

... protected by applicable law. If you have a disability that impairs your ability to be considered ... Monitor insurance coverage on all loan collateral and monitor flood insurance coverage when needed.

orsa credit union

consumer loan servicer

Plymouth, MI · On-site

Oversee comprehensive insurance programs (homeowners, flood, GAP, debt protection, MRC) including ... Minimum 2 years of consumer, mortgage servicing, loan operations, funding, collateral, or loan ...

orsa credit union

consumer loan servicer

Plymouth, MI · On-site

Oversee comprehensive insurance programs (homeowners, flood, GAP, debt protection, MRC) including ... Minimum 2 years of consumer, mortgage servicing, loan operations, funding, collateral, or loan ...

Dow Credit Union

Loan Servicing Specialist

Midland, MI · On-site

$19/hr

The Loan Servicing Specialist plays a critical role in safeguarding collateral, supporting ... tax/insurance situations, and complete protective actions when required. * Build and maintain ...

MRC Industries

Case Manager

Kalamazoo, MI · On-site

$55K - $64K/yr

Maintain collateral contacts and relationships with others important in the client's life. Half day ... Ensure the rights of individuals served are protected in accordance with the Michigan Mental Health ...

MRC Industries

Case Manager

Kalamazoo, MI · On-site

$55K - $64K/yr

Maintain collateral contacts and relationships with others important in the client's life. * Half ... Ensure the rights of individuals served are protected in accordance with the Michigan Mental Health ...

MRC Industries

Case Manager

Kalamazoo, MI · On-site

$55K - $64K/yr

Maintain collateral contacts and relationships with others important in the client's life. * Half ... Ensure the rights of individuals served are protected in accordance with the Michigan Mental Health ...

UFCU

Loss Prevention Specialist

Buchanan, MI · On-site

$19.25 - $24.50/hr

This position will partner with internal and external resources to protect Credit Union security ... collateral, and skip claims when needed. 3. Ensure all applicable insurance product refunds and ...

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All JobsCollateral Protection Insurance JobsCollateral Protection Insurance Jobs in Michigan

Collateral Protection Insurance information

What is the difference between Collateral Protection Insurance vs Insurance Adjuster?

AspectCollateral Protection InsuranceInsurance Adjuster
CredentialsTypically requires licensing or certification in insuranceRequires state licensing and adjuster certification
Work EnvironmentOffice, field inspections, claims processingField inspections, claims assessment, office work
Employer & IndustryInsurance companies, lenders, auto dealershipsInsurance companies, independent agencies
Search & Comparison IntentUnderstanding coverage for financed assetsEvaluating claim adjustments and settlement processes

Collateral Protection Insurance focuses on insuring financed assets like vehicles, often used by lenders. Insurance Adjusters assess claims and determine payouts. While both roles involve insurance, they serve different functions within the industry.

What is collateral protection insurance?

Collateral Protection Insurance (CPI) is a type of insurance policy that lenders purchase to protect themselves against loss or damage to property used as collateral for a loan, such as vehicles or real estate, when the borrower fails to maintain adequate insurance. If a borrower’s insurance lapses or is insufficient, the lender may buy CPI and charge the premium to the borrower. This coverage ensures the lender’s financial interest is safeguarded, but it may not provide the same coverage or benefits as standard borrower-acquired insurance.

What are some common challenges faced by professionals working in collateral protection insurance and how can they be addressed?

Professionals in Collateral Protection Insurance often encounter challenges such as managing high volumes of policy tracking, dealing with incomplete borrower information, and ensuring regulatory compliance. Overcoming these obstacles requires strong organizational skills, proficiency with specialized CPI software, and effective communication with lenders and borrowers. Staying updated on industry regulations and participating in ongoing training can also help professionals navigate these complexities and deliver excellent service.

What are the key skills and qualifications needed to thrive as a collateral protection insurance specialist?

To thrive as a Collateral Protection Insurance Specialist, you need a solid understanding of insurance principles, financial regulations, and risk assessment, often supported by a degree in finance, business, or a related field. Familiarity with insurance management software, loan servicing platforms, and relevant certifications such as an insurance license are typically required. Outstanding attention to detail, analytical thinking, and strong communication skills help professionals excel when analyzing policies and interacting with clients or stakeholders. These skills ensure accurate policy administration, regulatory compliance, and effective risk mitigation for lenders and their clients.
What are popular job titles related to Collateral Protection Insurance jobs in Michigan? For Collateral Protection Insurance jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Collateral Protection Insurance jobs in Michigan look for? The top searched job categories for Collateral Protection Insurance jobs in Michigan are:
What cities in Michigan are hiring for Collateral Protection Insurance jobs? Cities in Michigan with the most Collateral Protection Insurance job openings:
Collateral Protection Insurance jobs near you
Infographic showing various Collateral Protection Insurance job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Consumer Loan Manager

CASE Credit Union

Lansing, MI

Full-time

Re-posted 15 days ago

Job description

POSITION PURPOSE
Responsible for planning, organizing, and directing consumer loan servicing and consumer lending activities including secured consumer loans, unsecured consumer loans, home equity loans, credit bureau reporting/dispute processing, collateral protection insurance, loan corrections, escrow accounts, system upgrades and enhancements, and budgeting/accounting processes. Ensures that loan servicing operations and lending loan decisions are in accordance with established policies, procedures, legal requirements, and result in maximum volume, appropriate profit, and minimum delinquency ratios. Ensures that all subordinate areas of responsibility support Credit Union objectives and goals. Hires, trains, directs, and appraises assigned personnel and implements corrective actions as necessary. Responsible to develop and maintain quality indirect lending relationships with auto dealers and merchant lenders within the assigned market. Meets with dealership management to explain loan programs, generate loan volume and promote the credit union.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for the development and implementation of effective Lending and Loan Servicing policies, procedures, and planning.
a. Assists the VP of Lending in developing short and long-term goals and plans for the lending and loan servicing departments.
b. Completes department budgets.
c. Makes suggestions and recommendations as appropriate.
d. Develops policies and procedures for loan activities.
e. Conducts periodic reviews of existing systems and procedures to ensure maximum efficiency and legal compliance.
f. Leads and/or assists in conversions associated with system changes, vendor changes, product changes that relate either to loans and loan products, card products, credit bureaus, etc. Researches proposed new vender, product and contract. Works with support staff to ensure transition is as smooth as possible.
g. Develops training material for staff on new product and ensures affected staff is prepared for new product.
h. Reviews all documents associated with consumer lending, credit cards, credit bureaus to ensure compliance and credit union safety and soundness.
i. Reviews loan/card regulation changes and proposes solutions to verify the Credit Union is in compliance.
j. Track and review underwriting decisions to ensure compliance with policy/procedures/guidelines. Coordinates and assists the Resolutions department in collection of questionable loan decisions and presents at loan review meeting.
k. Processes loans for employee and official family.
l. Reviews contracts and performs annual contract due diligence review of outside vendors to ensure the Credit Union’s objectives are protected.
m. Coordinates with outside vendors (Fiserv, Originate Loans, Title Insurance Companies, Allied Solutions, CUNA, Tax Tracking Providers, E-Oscar, Experian, TransUnion and Others) to ensure products and systems are working properly.
n. Develops training programs for personnel inside and outside of lending and loan services areas. Assists Trainer in presenting programs and editing to make programs more effective.
o. Monitors competitors and provides timely updates. Coordinates market research to ensure the Credit Union is in line with the competitive market. Analyzes research and makes suggestions to improve products and the Credit Unions profitability.
p. Assists Resolutions Department with loan workout arrangements and refinances. Works to ensure proper documentation and procedures are followed.
q. Evaluates and recommends changes on the automatic loan decision matrix.
r. Oversees Indirect Lending and regulations.
s. Oversees processing of, loan corrections, loan payoffs, release of liens, skip a payment requests, credit report disputes, indirect loan packets, automatic loan payments, collateral protection insurance, letter of guarantee requests, storage requests, subsequent actions, dealer chargebacks, credit life, disability, and involuntary unemployment claims
t. Oversees dealer relations manager to ensure creative, effective communication between credit union and dealerships exist. Ensures proper onboarding for new indirect lending partnerships. Market’s CASE’s Indirect Lending Program through personal solicitation and presentations. Assists dealership on the use of the Credit Union loan documents, maintaining compliance to credit union guidelines.
u. Develops and maintains quality indirect relationships within the assigned market. Builds business by identifying new opportunities and demonstrating value to the dealer management and finance directors.
v. Interfaces directly with DIFS, NCUA, Internal and External examination personnel to support consumer lending area during times of examination
w. Other duties as assigned
2. Assumes responsibility for the effective and efficient completion of Lending, Mortgages and Loan Servicing functions.
a. Monitors and evaluates work quality, efficiency, and productivity. Ensures that optimal efficiency is maintained in lending and loan services activities.
b. Tracks work flow and ensures that deadlines are met.
c. Coordinates, schedules, and directs department’s functions.
d. Ensures that lending and loan services functions are completed in accordance with established policies and procedures and related legal requirements.
f. Assists staff in counseling members whose loan requests were denied, explaining reasons while offering alternatives.
3. Effectively supervises department staff, ensuring optimal performance.
a. Provides leadership to personnel through effective objective setting, delegation, and communication. Conducts staff meetings as required and informs personnel of policy and procedure changes. Discuss areas needing improvement.
b. Ensures that personnel are well-trained, effective, and optimally used. Identifies training needs and develops appropriate training programs. Conducts training sessions and cross-trains as appropriate.
c. Ensures that staffing levels are appropriate.
d. Conducts performance appraisals as required.
4. Assumes responsibility for ensuring that professional business relations exist with members, vendors, and trade professionals.
a. Ensures that members' requests and questions are promptly and courteously resolved.
b. Ensures that members are properly informed of Credit Union loan policies and procedures.
c. Ensures that the Credit Union's professional reputation is maintained both internally and externally.
d. Represents the Credit Union in contacts with business and trade professionals.
5. Assumes responsibility for related duties as required or assigned.
a. Ensures that work areas are clean, secure, and well-maintained.
b. Stays informed regarding developments and changes in the credit field.
c. Completes special projects as assigned.
QUALIFICATIONS
EDUCATION/CERTIFICATION: Associate degree or equivalent work experience. Bachelor’s degree preferred.
REQUIRED KNOWLEDGE: Thorough knowledge of Credit Union loan products and applicable policies
and standards. Excellent understanding of government regulations and legal requirements involving consumer lending, VISA rules, indirect lending, loan servicing and credit reporting. Strong knowledge of accounting and able to skillfully apply all related computer applications.
EXPERIENCE REQUIRED: Skills acquired on the job.
At least three years of experience in lending related positions.
At least two years of administrative and supervisory experience.
SKILLS/ABILITIES: Strong leadership and supervisory skills.
Good project management abilities.
Strong public relations and telephone skills.
Well organized.
Attentive to detail.
Efficient.
Willingness to assist others.
Strong analytical and problem solving skills.
Solid communication abilities.
Able to meet deadlines.

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