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How much do cold caller jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for cold caller in Texas is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $23.75 per hour, depending on experience, location, and employer.

What is a cold caller?

A Cold Caller is a sales or marketing professional who contacts potential customers who have not previously expressed interest in a product or service. Their goal is to generate leads, schedule appointments, or directly sell a product. Cold calling requires strong communication skills, persistence, and the ability to handle rejection. These professionals often follow scripts and use persuasive techniques to engage prospects.

What are the key skills and qualifications needed to thrive as a cold caller?

To thrive as a Cold Caller, you need excellent verbal communication, resilience, and the ability to quickly engage prospects or customers, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and autodialer software is typically required. Strong listening skills, adaptability, and a positive attitude help top performers overcome objections and build rapport. These skills ensure high productivity, consistent lead generation, and increased conversion rates in a results-driven environment.

What are some common challenges faced by cold callers, and how can they be managed?

Cold Callers often face challenges such as frequent rejections, maintaining motivation, and adapting their scripts for different types of prospects. Handling objections and remaining positive despite setbacks is key to long-term success in this role. Many companies provide training and support, including ongoing coaching, scripts, and regular team meetings to help Cold Callers improve their techniques. Building resilience and utilizing feedback from supervisors and peers can make the role more rewarding and improve your performance over time.

Does a cold caller work anymore?

Cold calling remains a common sales technique for cold callers, who typically make unsolicited calls to potential clients to generate leads. While the approach has evolved with technology, such as using customer relationship management (CRM) tools, many companies still employ cold callers as part of their outreach strategies, often combining it with digital marketing efforts.

What are the most commonly searched types of Cold Caller jobs in Texas?

The most popular types of Cold Caller jobs in Texas are:

What are popular job titles related to Cold Caller jobs in Texas?

For Cold Caller jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Cold Caller jobs in Texas look for?

The top searched job categories for Cold Caller jobs in Texas are:

What cities in Texas are hiring for Cold Caller jobs?

Cities in Texas with the most Cold Caller job openings:

Cold Caller jobs near you
Infographic showing various Cold Caller job openings in Texas as of August 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 50% Physical, and 50% Remote job distribution, with an average salary of $40,682 per year, or $19.6 per hour.

Customer Service Representative - Healthcare

Maximus

Los Indios, TX • On-site

$15/hr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Maximus rating

6.8

Company rating: 6.8 out of 10

Based on 300 frontline employees who took The Breakroom Quiz

291st of 492 rated business services

Job description

General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Friday, August 7, 2026
City
Brownsville
State
TX
Country
United States
Working time
Full-time
Description & Requirements

Youtube Video 

Location: On-site in Brownsville, TX 
Starting Pay: $15.00/hr. plus potential bonus opportunities*
Schedule: Limited-Service Full-Time positions available; targeted start date, hours, and schedule will be discussed with recruiter


Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 9 p.m. 

Make a Difference by Helping People Navigate Healthcare with Confidence

Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you’re dedicated, service-minded, and ready to grow, we want you on our team.

You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.

Pay & Benefits

We provide a competitive package designed to support your success both inside and outside work:

- Competitive Compensation:  

  • $15.00/hr. base pay + 10% shift differential
  • Potential bonus opportunities may be available, subject to eligibility requirements

- Comprehensive Insurance Coverage: Company-paid medical coverage 

- Work/Life Balance Support: Flexible schedules that meet your lifestyle

- Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs 

- Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays 

- Tuition Reimbursement: Support for ongoing education and development

- Future Planning: 401(k) with company match 

- Career Growth: A supportive environment with development and promotional opportunities 

- Meaningful Work with Impact: No cold calls, sales, or collections involved!

 

*Eligibility requirements apply, ask your recruiter for more details


Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.


- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. 

#CCOBrownsville  #maxCCOBrownsville
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
15.00
Maximum Salary
$

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