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Code Enforcement Officer

Under general supervision, conducts code enforcement inspections and enforces municipal codes pertaining to safety, animal control, zoning, and housing; and performs other related duties as assigned. The Code Enforcement Officer routinely investigates a variety of different types of suspected code violations involving commercial and residential properties as well as animal enforcement cases. This position also independently prepares reports and tracks case files related to such matters.

Essential Functions

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class.

• Receives telephone calls, emails, or in-person complaints from citizens, property owners, community representatives and governmental agencies regarding possible violations of City codes and policies and City ordinances related to zoning, housing, animal nuisance, building, health and safety, fire safety, and property maintenance violations.
• Researches City Codes and ordinances and refers cases to other agencies to enforce health and welfare and regulations and to obtain information regarding enforcement efforts and programs.
• Contacts residents, business representatives, or others to explain nature of violations and encourage compliance with City codes and municipal ordinances.
• Prepares original and routine violation.
• Patrols City for stray, injured and dead animals, captures and impounds stray, injured and uncontrolled animals, disposes of dead animals, uses nets, ropes, traps and other tools to capture and control animals, maintains records of all activities and compiles reports.
• Aides in the enforcement of all City ordinances pertaining to animal control, examines animal licenses for validity and issues warnings or court citations to delinquent owners, investigates complaints of animal bites, dangerous animals, stray animals, and barking dogs.
• Investigates cases of animal cruelty.
• Rescues trapped animals.
• Inspects properties and facilities at later dates to verify continued compliance; and prepares acknowledgement letters for corrective actions.
• Maintains daily logs and completes required forms and reports.

Qualifications Guidelines

Knowledge of: City Municipal Code and ordinances; Health and Safety Codes; principles, practices, methods and techniques of code enforcement; safe driving principles and practices. The handling and care of domestic and wild animals, working knowledge of animal control ordinances and operational procedures.

Ability to: Enforce provisions of the City Municipal Code, and related local zoning, health, and safety regulations, and ordinances with efficiency and impartiality; learn geography of the City, including the location and layout of the street system; respond to inquiries, complaints and requests for service in a fair, tactful and firm manner; identify code sections which pertain to potential violations; operate computer hardware and use code enforcement database and word processing applications software; operate a mobile radio and cellular telephone; communicate clearly and concisely, both orally and in writing; understand and follow oral and written instructions; work independently in the absence of supervision; establish, maintain and foster positive and harmonious working relationships with those contacted in the course of work.

Education/Training/Experience: High School graduation or G.E.D. equivalent is required, preferably supplemented by formal code enforcement training. Six months of responsible experience in a public enforcement capacity. Licenses; Certificates; Special Requirements: Valid Class C California driver's license, acceptable driving record, and proof of insurance in compliance with the City's Vehicle Insurance Policy standards. Ability to complete PC 832 Arrest and Firearms training with six months of assignment to the classification, as required.

In accordance with California Government Code Section 3100, City of La Puente employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State.

Supplemental Information

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

Ability to sit, stand, squat, kneel, climb stairs, stoop, and walk for prolonged periods of time; and get from one location to another in the course of doing business. Incumbents must be able to move animals or objects weighing up to 100lbs. Code Enforcement officers may work on their feet for long periods of time, and need to be able to bend, stretch, and climb under or over obstacles to get to animals in need of help. They must also be ready to safely handle frightened or aggressive animals.

Mental Demands While performing the duties of this class, the employee is regularly required to use clear and concise oral communication skills with both the public and co-workers; read and interpret data; potentially deal with situations involving interpersonal conflicts involving code enforcement. While on duty, Code Enforcement Officers interact frequently with members of the public. They issue citations and warnings to people for mistreatment of animals in their care, property violations and other violations.

Code Enforcement officers often come across difficult situations involving animals in neglected, abused, or injured states. They must know how to work with any emotions that arise in order to be able to effectively assist these animals.

Work Environment

The employee frequently works in office conditions where the noise level is usually moderate, at and below 70 decibels, and occasionally above 80 decibels given vehicular noise. The employee drives frequently and is exposed to variable temperatures, fumes, dust, and traffic congestion.