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Coca Cola Customer Service Jobs in Silver Spring, MD

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Coca Cola Customer Service information

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$10

$19

$27

How much do coca cola customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for coca cola customer service in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is a Coca Cola customer service?

A Coca Cola Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about products and promotions. Representatives may handle phone calls, emails, or live chats to ensure customer satisfaction. They work to resolve issues efficiently while maintaining Coca Cola’s brand reputation. Strong communication skills and a customer-focused approach are essential for success in this role.

What does a typical day look like for a Coca Cola customer service?

A typical day for a Coca Cola Customer Service representative involves handling customer inquiries via phone, email, or live chat, processing orders, and resolving issues related to deliveries or products. You'll work closely with cross-functional teams such as sales, logistics, and account management to ensure timely and accurate service for both individual and business clients. The environment is usually fast-paced, with a strong focus on teamwork and meeting performance metrics set by the company. Over time, high performers may have the opportunity to move into leadership roles or specialized customer care positions within Coca Cola.

What are the key skills and qualifications needed to thrive in the Coca Cola customer service position?

To thrive as a Coca Cola Customer Service representative, strong communication, problem-solving, and multitasking abilities are essential, often accompanied by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) platforms and order processing systems is commonly required in the role. Excellent interpersonal skills, patience, and a positive attitude help individuals stand out when handling customer inquiries and resolving concerns. These skills are crucial to ensure customer satisfaction, resolve issues efficiently, and uphold the Coca Cola brand image.

What are the entry level jobs at Coca Cola Customer Service?

Entry-level jobs at Coca Cola Customer Service typically include Customer Service Representative, Sales Associate, and Call Center Agent. These roles generally require good communication skills, basic computer knowledge, and the ability to work in a team environment. They often offer on-the-job training and may require a high school diploma or equivalent.

What are the most commonly searched types of Coca Cola Customer Service jobs in Silver Spring, MD?

The most popular types of Coca Cola Customer Service jobs in Silver Spring, MD are:

What are popular job titles related to Coca Cola Customer Service jobs in Silver Spring, MD?

For Coca Cola Customer Service jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Coca Cola Customer Service jobs in Silver Spring, MD look for?

The top searched job categories for Coca Cola Customer Service jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Coca Cola Customer Service jobs?

Cities near Silver Spring, MD with the most Coca Cola Customer Service job openings:

Coca Cola Customer Service jobs near you
Infographic showing various Coca Cola Customer Service job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Part Time Merchandiser

Coca-Cola Consolidated, Inc.

Fairfax, VA

$20 - $20.87/hr

Part-time

Retirement, PTO

Posted 9 days ago

Coca-Cola Consolidated rating

7.3

Company rating: 7.3 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

176th of 440 rated food and drinks producers

Job description

Requisition ID: 263513

Locations: Fairfax

Pay Range: $20.00 - $20.87 Hourly, depending on experience 

Schedule: ~1:00PM - 7:00PM (Up to 24 hours per week)

Click here to experience a Day in the Life of our Teammates!

Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose!

We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.

  • Career Growth: Personalized mentorship and development that fits your schedule
  • Competitive Benefits: Paid time off + 401(k) match
  • Purpose-Driven: Create impact within your local community
  • Paid Training: Structured onboarding + learning

Join us - your refreshing new chapter starts here!

Job Overview

The Merchandiser is responsible for presenting products in a way that will attract the attention of consumers at our customer retail locations. This position services and maintains multiple bulk accounts by merchandising approved products and packages using safe handling techniques and following all quality guidelines. Ability to follow plan sets, planograms and communicate to store management and cross-functional personnel.

Duties & Responsibilities
  • Fills, merchandises and rotates products on display and the shelf according to procedures and special programs
  • Physically moves the product from the backroom and places it on display
  • Creates and distributes point of sale materials on display and shelve where permitted. Rotates product. Fills and merchandises Fastlane merchandisers and vendors; checks vendor to ensure proper operation
  • Organizes and maintains back room by stacking and arranging product by package and flavor, arranging the return of empty pallets and shells, damaged and out of date product to the branch
  • Fosters business relationship with store personnel through routine follow-up on requests, proactive pricing, special programs, new opportunities, and upcoming activities discussions
Knowledge, Skills, & Abilities
  • Must have effective communication skills which include listening, speaking, and writing
  • Prior customer service experience preferred in a retail setting
  • Merchandisers must have excellent interpersonal skills and be able to work effectively to satisfy the needs of a variety of customers with different demands and expectations
  • Willingness to work in a fast-paced, physically demanding environment (lifting 50 lbs. repetitively)
  • Able to work reliably and independently with little daily supervision
  • Critical thinking skills
  • Company provided cell phone
Minimum Qualifications
  • Valid instate driver’s license
  • Excellent driving history
  • Proof of insurance policy to verify current coverage of liability and property damage at no less than 50,000 per person/100,000 accident insurance per occurrence/50,000 property damage and 500 or less deductible effective from first day of employment
Preferred Qualifications
  • Excellent driving history
Work Environment

The work environment will vary, including but not limited to exposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled 

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.

What Coca-Cola Consolidated employees say

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About Coca-Cola Consolidated

Sourced by ZipRecruiter

Coca-Cola Consolidated, based in Charlotte, NC, US, is a preeminent company in the beverage industry. The company is the largest independent bottler for The Coca-Cola Company in the United States. The company’s product portfolio includes prominent beverages such as Coca-Cola, Diet Coke, Sprite, and a variety of other beverages produced by The Coca-Cola Company. Founded in in 1980 after multiple expansions and mergers, the company has since gained a steadfast reputation in the industry as a leading bottler and distributor. Coca-Cola Consolidated's core values are committed to excellence, committed to service, committed to a higher calling, and committed to each other. Their mission is to share in the refreshment, fun, and fellowship of happiness found in The Coca-Cola Company’s beverages. Their notable achievements include not only market expansion but also their history of giving back to the communities where they operate, signifying their dedication to corporate social responsibility.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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