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Coca Cola Customer Service Jobs in Silver Spring, MD

Red Classic

Diesel Maintenance Mechanic (B)

Hanover, MD · On-site

$28.50 - $33/hr

Our diesel/fleet mechanics service external customers as well as Coca-Cola Consolidated fleet equipment. Technicians are employed by Coca Cola Consolidated, Inc and managed by Red Classic Transit ...

Red Classic

Diesel Tech

Hanover, MD · On-site

$30 - $33/hr

Our diesel/fleet mechanics service external customers as well as Coca-Cola Consolidated fleet equipment. Technicians are employed by Coca Cola Consolidated, Inc and managed by Red Classic Transit ...

Red Classic

Diesel Tech

Hanover, MD · On-site

$30 - $33/hr

Our diesel/fleet mechanics service external customers as well as Coca-Cola Consolidated fleet equipment. Technicians are employed by Coca Cola Consolidated, Inc and managed by Red Classic Transit ...

Red Classic

Diesel Tech

Hanover, MD · On-site

$30 - $33/hr

Our diesel/fleet mechanics service external customers as well as Coca-Cola Consolidated fleet equipment. Technicians are employed by Coca Cola Consolidated, Inc and managed by Red Classic Transit ...

Red Classic

Diesel Maintenance Mechanic B

Alexandria, VA · On-site

$30 - $33/hr

Our diesel/fleet mechanics service external customers as well as Coca-Cola Consolidated fleet equipment. Technicians are employed by Coca Cola Consolidated, Inc and managed by Red Classic Transit ...

Red Classic

Diesel Maintenance Mechanic B

Alexandria, VA · On-site

$30 - $33/hr

Our diesel/fleet mechanics service external customers as well as Coca-Cola Consolidated fleet equipment. Technicians are employed by Coca Cola Consolidated, Inc and managed by Red Classic Transit ...

Red Classic

Diesel Maintenance Mechanic

Hanover, MD · On-site

$34/hr

Diesel Maintenance Mechanic - {Hanover, MD} Red Classic (RCT) is a subsidiary of Coca-Cola Consolidated , Inc. (CCCI) , the nation's largest Coca-Cola bottler. Our diesel/fleet mechanics service both ...

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Coca Cola Customer Service information

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$10

$19

$27

How much do coca cola customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for coca cola customer service in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is a Coca Cola customer service?

A Coca Cola Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about products and promotions. Representatives may handle phone calls, emails, or live chats to ensure customer satisfaction. They work to resolve issues efficiently while maintaining Coca Cola’s brand reputation. Strong communication skills and a customer-focused approach are essential for success in this role.

What does a typical day look like for a Coca Cola customer service?

A typical day for a Coca Cola Customer Service representative involves handling customer inquiries via phone, email, or live chat, processing orders, and resolving issues related to deliveries or products. You'll work closely with cross-functional teams such as sales, logistics, and account management to ensure timely and accurate service for both individual and business clients. The environment is usually fast-paced, with a strong focus on teamwork and meeting performance metrics set by the company. Over time, high performers may have the opportunity to move into leadership roles or specialized customer care positions within Coca Cola.

What are the key skills and qualifications needed to thrive in the Coca Cola customer service position?

To thrive as a Coca Cola Customer Service representative, strong communication, problem-solving, and multitasking abilities are essential, often accompanied by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) platforms and order processing systems is commonly required in the role. Excellent interpersonal skills, patience, and a positive attitude help individuals stand out when handling customer inquiries and resolving concerns. These skills are crucial to ensure customer satisfaction, resolve issues efficiently, and uphold the Coca Cola brand image.

What are the entry level jobs at Coca Cola Customer Service?

Entry-level jobs at Coca Cola Customer Service typically include Customer Service Representative, Sales Associate, and Call Center Agent. These roles generally require good communication skills, basic computer knowledge, and the ability to work in a team environment. They often offer on-the-job training and may require a high school diploma or equivalent.

What are the most commonly searched types of Coca Cola Customer Service jobs in Silver Spring, MD?

The most popular types of Coca Cola Customer Service jobs in Silver Spring, MD are:

What are popular job titles related to Coca Cola Customer Service jobs in Silver Spring, MD?

For Coca Cola Customer Service jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Coca Cola Customer Service jobs in Silver Spring, MD look for?

The top searched job categories for Coca Cola Customer Service jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Coca Cola Customer Service jobs?

Cities near Silver Spring, MD with the most Coca Cola Customer Service job openings:

Coca Cola Customer Service jobs near you
Infographic showing various Coca Cola Customer Service job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Sales Manager - Foodservice (DC & Maryland Markets)

The Coca-Cola Company

Washington, DC • On-site

Full-time

Posted 8 days ago

Coca-Cola rating

7.6

Company rating: 7.6 out of 10

Based on 442 frontline employees who took The Breakroom Quiz

139th of 440 rated food and drinks producers

Job description

Job Description Summary:
At The Coca-Cola Company, we refresh the world while building lasting partnerships that enable growth for our customers and communities. As a Sales Manager - Foodservice focused on the DC and Maryland markets, you will help deliver Coca-Cola's growth agenda by leading strategic account relationships and activating tailored programs that drive guest satisfaction and category performance. This role combines strategic thinking with operational precision to align customer needs with Coca-Cola's unmatched portfolio and marketing capabilities. If you're a results-focused sales professional energized by collaboration, problem solving, and influencing through insights, this is an opportunity to make meaningful business impact every day.
What You'll Do for Us
  • Create and execute annual business plans that forecast revenue, volume, and operational objectives for key foodservice accounts.
  • Conduct business reviews to identify growth opportunities, address challenges, and align on future strategies with customer decision makers.
  • Build and maintain relationships with senior buyers and outlet operators to secure commitment and amplify executional performance.
  • Collaborate with internal resources and bottling system partners to design and activate programs that meet customer and System goals.
  • Leverage customer data, outlet audits, and competitive insights to inform plans, monitor compliance, and capture incremental opportunities.
  • Implement promotional activations and customized solutions that drive category growth and deliver measurable results.
  • Negotiate agreements with senior-level stakeholders to achieve mutual profitability and growth objectives.
  • Use CRM and digital platforms for accurate forecasting, performance reporting, and sales pipeline visibility.
  • Manage multiple priorities in a dynamic operating environment while maintaining strategic focus and executional excellence.
  • Regular travel required, primarily within the DC and Maryland region, with additional travel outside the primary market as needed for customer engagements, account visits, internal meetings, and other business-related activities.

Requirements & Qualifications
  • Bachelor's degree in Business, Marketing, or related field; equivalent experience accepted.
  • 3+ years of experience in sales or account management roles with demonstrated success; foodservice experience strongly preferred.
  • Strong commercial acumen with ability to analyze financial and operational data to craft actionable plans.
  • Skilled in business negotiations, influencing strategies, and developing customer-centric solutions.
  • Proficiency in digital tools including CRM platforms and reporting systems; ability to leverage insights for business decisions.
  • Strong project management and organizational skills, with proven ability to balance priorities.
  • Excellent verbal and written communication with senior stakeholders across internal teams and customer networks.
  • Demonstrated ability to work independently and collaboratively in a fast-paced, highly matrixed environment.
  • Ability and willingness to travel as required to support customer, team, and business objectives.

What We'll Do for You
  • Equip you with advanced analytics, digital selling platforms, and training to enhance commercial decision making.
  • Provide access to cross-functional collaboration opportunities across marketing, finance, RGM, and operational teams to broaden expertise.
  • Support professional growth with structured learning in sales strategy, negotiation, and data-driven execution for foodservice markets.
  • Offer opportunities to influence customer strategies that shape guest experiences and beverage offerings in key channels.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Skills:
Account Management, Account Management, Agile, Business Development, Business Insights, Collaborative Leadership, Communication, Competitive Analysis, Consultative Sales Management, Contract Agreements, Cross-Functional Collaboration, Customer Portfolio, Customer Relationship Management (CRM), Data Interpretations, Decision Making, Food Services, Influencing Skills, National Account Sales, Negotiation, Pitch Presentations, Problem Solving, Sales Forecasting, Sales Forecasting Management, Sales Management, Sales Process {+ 1 more}
Pay Range:
United States of America: 103,000 USD - 121,000 USD
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):
United States of America
City/Cities:
Washington
Travel Required:
26% - 50%
Relocation Provided:
No
Job Posting End Date:
August 23, 2026
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

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About Coca-Cola

Sourced by ZipRecruiter

On May 8, 1886, Dr. John Pemberton brought his perfected syrup to Jacobs' Pharmacy in downtown Atlanta where the first glass of Coca‑Cola was poured. From that one iconic drink, we’ve evolved into a total beverage company. More than 2.2 billion servings of our drinks are enjoyed in more than 200 countries and territories each day. We are constantly transforming our portfolio, from reducing added sugar in our drinks to bringing innovative new products to market. We seek to positively impact people’s lives, communities and the planet through water replenishment, packaging recycling, sustainable sourcing practices and carbon emissions reductions across our value chain. Together with our bottling partners, we employ more than 700,000 people, helping bring economic opportunity to local communities worldwide. We are committed to offering people more of the drinks they want across a range of categories and sizes while driving sustainable solutions that build resilience into our business and create positive change for the planet.

Industry

Food services and drinking places and food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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