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Coaching Jobs in Silver Spring, MD (NOW HIRING)

Fleet Feet

Coach

Gaithersburg, MD

$17.75 - $23.25/hr

No formal coaching certification required! If you're ready to lace up your shoes and help others cross their finish lines, we'd love to have you on the team. Apply now and help us inspire the runner ...

Fleet Feet

Coach

Gaithersburg, MD · On-site

$17.65/hr

No formal coaching certification required! If you're ready to lace up your shoes and help others cross their finish lines, we'd love to have you on the team. Apply now and help us inspire the runner ...

Fleet Feet

Coach

Gaithersburg, MD · On-site

$17.75 - $23.25/hr

No formal coaching certification required! If you're ready to lace up your shoes and help others cross their finish lines, we'd love to have you on the team. Apply now and help us inspire the runner ...

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How much do coaching jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for coaching in Silver Spring, MD is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $23.85 per hour, depending on experience, location, and employer.

What does a coach do?

A coaching job involves guiding individuals or teams to achieve their personal or professional goals. Coaches provide support, motivation, and structured strategies to help clients improve performance, develop skills, or overcome challenges. This can be in various fields such as life coaching, business coaching, sports coaching, or career coaching. Effective coaches listen, ask insightful questions, and create action plans to foster growth and success.

What skills and qualifications are needed to be a coach?

To thrive in Coaching, it is important to have expertise in instructional techniques, goal-setting strategies, and performance assessment, often backed by relevant certifications such as ICF or sport-specific credentials. Coaches typically utilize digital collaboration tools, performance tracking software, and structured development frameworks to support their clients or teams. Strong communication, motivation, and interpersonal skills help coaches inspire others, build trust, and foster growth. These qualities are vital for effectively guiding individuals or teams through challenges and achieving measurable progress.

What are common challenges faced by coaches?

Coaching professionals often encounter challenges such as developing tailored strategies for diverse clients, maintaining engagement and motivation over time, and measuring progress effectively. Balancing empathy with accountability is crucial, as is adapting to each client's unique learning style or personal obstacles. Additionally, coaches need to continually update their methods to reflect best practices and evolving industry standards. Overcoming these challenges is essential for providing impactful guidance and facilitating lasting growth.

Do coaches make good money?

Coaching jobs can offer a wide range of salaries depending on the industry, experience, and certification level. Professional coaches, such as executive or sports coaches, often earn higher incomes, while life or wellness coaches may have more variable earnings. Many coaches supplement their income through multiple clients or online platforms.

How do I start a coaching career?

To start a coaching career, gain relevant certifications or training in your coaching specialty, develop strong communication and interpersonal skills, and gain experience through internships or volunteering. Building a professional network and establishing an online presence can also help attract clients and opportunities.

What are the most commonly searched types of Coaching jobs in Silver Spring, MD?

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Coaching jobs near you
Infographic showing various Coaching job openings in Silver Spring, MD as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $42,565 per year, or $20.5 per hour.

Manager, Product Management - Agent Enablement & Coaching

Capital One

Mclean, VA

Full-time

Posted 24 days ago

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

89th of 175 rated banks

Job description

Manager, Product Management - Agent Enablement & Coaching

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Role

We are seeking a tech-forward Product Manager to direct the product strategy for frontline customer servicing agent empowerment, performance management, and coaching capabilities on our quality assurance platform. Our vision is to be the central platform that drives customer-level servicing quality and proactive risk mitigation by delivering continuous actionable insights. You will sit at the center of operational excellence as we transform how over 22,000 servicing agents and 2,000 managers across Card, Bank, Discover and other LOBs receive timely, personalized coaching and performance feedback.

What You'll Do

  • Transform Frontline Coaching: Shift from delayed reviews to "just-in-time" workflows, reducing leader prep time and driving immediate behavioral corrections. Own the post-MVP roadmap to deliver targeted, automated coaching alerts.

  • Pioneer AI for Servicing Monitoring: Run experiments leveraging AI-driven solutions that deeply analyze and operationalize servicing interactions and learnings in real time. Use AI to surface root causes, resolve pain points, and deliver inline guidance that reduces unit manager and agent cognitive load.

  • Drive Performance & Scorecard Integration: Integrate Agent Scorecards into our platform to unify cross-LOB performance evaluations. Build transparent quality views aligning quality experience standards, accuracy, empathy, and timeliness into clear accountability pathways.

  • Elevate Platform UX & Design: Partner with Design and Engineering to continuously enhance core web workflows. Optimize call listening, assessment review, and dashboard interfaces to elevate satisfaction and platform NPS.

Who You Are

  • An Experienced Product Manager: Proven track record shipping human-centric platforms, agent coaching domain interest and/or experience, and cross-functional tech team leadership.

  • A User-Centric Systems-Thinker: Excels at aligning design, engineering, and ops, streamlining complex workflows, and driving high-velocity enterprise delivery.

  • An AI-Driven Problem Solver: Deeply passionate about leveraging AI to solve complex operational challenges optimally and efficiently.

Capital One Product Framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

  • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

  • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

  • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

  • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

  • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

    • A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

  • Bachelor's degree in any field and at least 3 years of Product Management experience


Preferred Qualifications:

  • Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $149,800 - $171,000 for Manager, Product Management


McLean, VA: $164,800 - $188,100 for Manager, Product Management


New York, NY: $179,700 - $205,100 for Manager, Product Management


Richmond, VA: $149,800 - $171,000 for Manager, Product Management








Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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