Cms Business Analyst Jobs (NOW HIRING)

Are you a business analyst who thrives in fast-paced digital delivery environments and has a passion for Adobe CMS and customer experience? Trissential is hiring an experienced Adobe CMS Business Analyst to join our client's team and play a key role in a large-scale website re-platforming and Adobe ecosystem implementation. This is a high-visibility, high-impact project where your work will directly shape how content, personalization, and digital experiences are delivered.

What's in it for you?

• High-impact work – Be part of a major Adobe CMS transformation and digital re-platforming initiative
• True ownership – Your user stories and requirements will directly drive development and user experience outcomes
• Agile collaboration – Work closely with product owners, developers, and system integrators in a hands-on Scrum environment
• Diverse exposure – Gain experience across CMS, DAM, personalization (Adobe Target), and enterprise integrations
• Team culture – Join a collaborative, supportive, and down-to-earth team that values humor, continuous improvement, and shared success

Your role & responsibilities

• Write clear, high-volume user stories with strong acceptance criteria using the "As a / I want / so that" format
• Gather and translate business requirements into actionable functional specifications
• Capture CMS requirements including templates, components, forms, and page authoring
• Contribute to DAM-related workflows and support asset-to-content processes
• Define requirements for Adobe Target personalization, A/B testing, and audience segmentation
• Document website search requirements including indexing, filtering, relevancy, and configuration
• Lead requirements for integrations including GA4, Salesforce (Chatbot/Live Agent), Medallia, and SSO
• Collaborate closely with product owner, Scrum Master, lead BA, and systems integrator to drive delivery
• Participate actively in Agile ceremonies (standups, sprint planning, refinement, reviews, retrospectives)
• Support functional validation, UAT, and QA by ensuring stories meet business and user expectations
• Act as a quality checkpoint for deliverables and overall digital experience

Skills & experience you should possess

• 5+ years of experience as a business analyst in Agile/Scrum environments
• Strong hands-on experience with Adobe Experience Manager (AEM Sites CMS) and DAM (AEM Assets)
• Experience gathering requirements for Adobe Target (personalization, A/B testing, optimization)
• Experience with website search functionality (configuration, indexing, filtering, relevancy)
• Proven experience supporting CMS implementations and re-platforming initiatives
• Strong ability to write high-quality user stories and refine requirements with business and technical teams
• Familiarity with content and asset management workflows
• Experience with Jira, Confluence, Figma (for review), MS Teams, and SharePoint
• Strong stakeholder communication and relationship management skills
• Ability to balance business priorities with technical feasibility
• UAT mindset with experience supporting functional testing and validation

Bonus points if you have:

• Familiarity with Adobe Analytics and Adobe Launch/Tags
• Experience with Salesforce-to-Adobe or legacy-to-Adobe migrations
• Background in large enterprises or regulated industries
• Exposure to chatbot integrations and customer experience platforms

Education & certifications you need:

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field
• Agile/Scrum certifications (CSM, PMI-ACP) are a plus

What we offer

• Competitive compensation – $52–$62 per hour. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography.
• Comprehensive benefits for you and your dependents – Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching
• Paid time off – Offer paid time away from work
• Hybrid work model – Flexible onsite/remote balance
• Career development – Access to learning opportunities and certifications
• Supportive team culture – Collaborative, Agile-driven, and focused on continuous improvement

Ready to be part of something exciting?

If you're an experienced Adobe CMS Business Analyst ready to make an impact on a major digital transformation, we want to hear from you. Apply today and help deliver next-generation customer experiences with Trissential!

Note: This role is only open to candidates authorized to work in the United States.