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Club General Manager Jobs in Springfield, MA (NOW HIRING)

Planet Fitness

Club Manager

Springfield, MA

$24.04/hr

The Club Manager is responsible for all club operations under the supervision of the Senior General Manager. This includes ensuring that the operational and financial goals are met, creating member ...

Planet Fitness

Club Manager

East Granby, CT

$24.04/hr

The Club Manager is responsible for all club operations under the supervision of the Senior General Manager. This includes ensuring that the operational and financial goals are met, creating member ...

Planet Fitness

Club Manager

Belchertown, MA

$24.04/hr

The Club Manager is responsible for all club operations under the supervision of the Senior General Manager. This includes ensuring that the operational and financial goals are met, creating member ...

Planet Fitness

Club Manager

West Springfield, MA

$24.04/hr

The Club Manager is responsible for all club operations under the supervision of the Senior General Manager. This includes ensuring that the operational and financial goals are met, creating member ...

Planet Fitness

Manager

Manchester, CT

The General Manager is responsible for the performance of all aspects of the club operation, including the development of staff members, establishing relationships within the community, and ensuring ...

The Edge Fitness Clubs

Front Desk Supervisor

Manchester, CT · On-site

$17.25 - $22.50/hr

... General Manager * Assists the Membership Team in signing prospects in as "guests" when visiting the facility. * Responsible for overseeing the retail area and shake bar to ensure adherence to club ...

The Edge Fitness Clubs

Front Desk Supervisor

Manchester, CT · On-site

$17.25 - $22.50/hr

... General Manager * Assists the Membership Team in signing prospects in as "guests" when visiting the facility. * Responsible for overseeing the retail area and shake bar to ensure adherence to club ...

The Edge Fitness Clubs

Front Desk Supervisor

West Hartford, CT · On-site

$17.25 - $22.50/hr

... General Manager * Assists the Membership Team in signing prospects in as "guests" when visiting the facility. * Responsible for overseeing the retail area and shake bar to ensure adherence to club ...

Planet Fitness

Assistant Manager

Enfield, CT · On-site

$13.50 - $15/hr

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ... JOIN THE CLUB . Enhancing people's lives with an affordable, high-quality fitness experience ...

Planet Fitness

Assistant Manager

Enfield, CT · On-site

$13/hr

Job Summary The Assistant Manager will be responsible for assisting in the oversight of gym ... Compensation: $13 hourly JOIN THE CLUB Enhancing people's lives with an affordable, high-quality ...

Planet Fitness

Assistant Manager

Chicopee, MA · On-site

Job Summary The Assistant Manager will be responsible for assisting in the oversight of gym ... JOIN THE CLUB Enhancing people's lives with an affordable, high-quality fitness experience requires ...

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Showing results 1-20

All JobsClub General JobsClub General Manager JobsClub General Manager Jobs in Springfield, MA

Club General Manager information

See Springfield, MA salary details

$32.9K

$65.6K

$101.1K

How much do club general manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for club general manager in Springfield, MA is $65,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $75,700.00 per year, depending on experience, location, and employer.

What does a club general manager do?

A Club General Manager oversees the daily operations of a club, such as a fitness center, country club, or social club. Their responsibilities include managing staff, ensuring excellent customer service, maintaining the facility, overseeing budgets, and implementing club policies. They play a key role in achieving financial goals and membership growth by developing marketing strategies and engaging with members. Additionally, they handle administrative tasks, resolve member concerns, and ensure compliance with health and safety regulations.

How does a club general manager effectively balance administrative duties with member engagement responsibilities?

As a Club General Manager, balancing administrative tasks—such as budgeting, staff management, and facility oversight—with direct member engagement is essential for the club’s success. Managers typically allocate portions of their day to reviewing financials, coordinating with department heads, and ensuring compliance, while also making time to interact with members on the floor, address their concerns, and gather feedback. Successful GMs prioritize strong delegation, clear communication, and a visible presence to build rapport with both staff and members, creating a positive club culture and smooth operations.

What are the key skills and qualifications needed to thrive as a club general manager?

To thrive as a Club General Manager, you need strong leadership, business management, and operational oversight skills, often backed by a degree in hospitality, business administration, or related field. Familiarity with membership management software, budgeting tools, and point-of-sale systems is typically required. Exceptional interpersonal, problem-solving, and customer service skills help build team cohesion and foster positive member experiences. These abilities are essential for driving club profitability, maintaining high service standards, and ensuring smooth daily operations.

What is the difference between Club General Manager vs Club Operations Manager?

AspectClub General ManagerClub Operations Manager
CredentialsExperience in club management, certifications like CMP or CSM often preferredSimilar credentials, often with a focus on operational or hospitality management certifications
Work EnvironmentOversees entire club including staff, facilities, and member servicesFocuses on daily operations, staff management, and service quality within the club
Employer & Industry UsageCommonly employed in private clubs, golf clubs, and country clubsUsed in similar settings, often as a role reporting to the Club General Manager

The Club General Manager typically has broader responsibilities, overseeing all aspects of the club, while the Club Operations Manager concentrates on daily operations and staff management. Both roles require relevant experience and certifications, but the General Manager holds a higher-level leadership position within the club's hierarchy.

What job categories do people searching Club General Manager jobs in Springfield, MA look for? The top searched job categories for Club General Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Club General Manager jobs? Cities near Springfield, MA with the most Club General Manager job openings:
Club General Manager jobs near you
Infographic showing various Club General Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,636 per year, or $31.6 per hour.

Club Manager

Planet Fitness

Springfield, MA

$24.04/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 598 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Full-Time. Hourly paid position. $24.04 per hour. 

Schedule: Saturday/Sunday (7AM-3PM) Monday-Wednesday (11AM-7PM)

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.  

  •  We Are Accountable – Self-starters who pursue excellence.
  •  We Are Driven – Problem solvers who deliver results.
  •  We Are Passionate – Positive energy with a real desire to help others.
  •  We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

.  

Club Manager Benefits:

  • Growth Opportunities over 90% of our management team started as an entry level team member!
  • PTO for all employees
  • 401K Retirement Fund (Employer match up to 4%!)
  • Health Insurance Options including Health, Dental, Vision, family life insurance, and more
  • Basic Life Insurance & Short-Term Disability I00% Company Paid!
  • Employee Assistance Program
  • Free employee Black Card Membership
Job Summary:

The Club Manager is responsible for all club operations under the supervision of the Senior General Manager. This includes ensuring that the operational and financial goals are met, creating member experiences that produce Raving Fans, and developing and leading a staff of servant leaders whose mission is to transform the lives of those they serve.

Essential Job Functions:
  • Ensure club is fully staffed, and the team performs to NFP standards. This includes building a bench with team members.  Responsible for recruitment and staffing to include: recruitment tactics, conducting pre-screens, interviewing candidates and hiring decisions. Provide back up support as needed.
  • Consistently achieve monthly goals, including drivers and KPI’s.
  • Provide exceptional customer service, ensuring a welcoming and supportive environment for all members. 
  • Manages club labor and ensure payroll accuracy by validating employee timecards, approving payroll, scheduling shifts efficiently. 
  • Ensure assigned clubs are clean, well-maintained and safe for all members and staff.  Maintain at least a passing Club BER inspection monthly.
  • Hold staff accountable to policies and procedures. Provide coaching, constructive counseling, and progressive discipline (up to and including termination) to hold staff accountable for performance standards and adherence to policy/procedures.
  • Drive membership sales with a focus on achieving DGR goals and participate in community outreach.
  • Invest in staff training and development to enhance their skills and performance.
  • Assess areas of need in assigned club, develop, and successfully execute plan of correction.
  • Update Senior General Manager on assigned club progress weekly.
  • Attend and participate in Regional Meetings.
  • Completion of One-on-Ones on time with development goals and objectives.
  • Model Servant Leadership through daily interactions.
  • Work side-by-side with staff, supporting front desk activities through the use of the info call script, giving member tours, using Ignite to enroll/manage/cancel members, and cleaning club to NFP standards.
  • Ensure member accidents are reported in a timely manner through the NFP process.
  • Additional responsibilities may be required.
Job Requirements:
  • Superior customer service skills, preferably in the fitness industry.
  • High school education/GED.
  • Management experience through Planet Fitness preferred.
  • Exceptional leadership, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Ability to successfully coach and develop team members.
Physical Demands:
  • Ability to lift up to 80 pounds.
  • Walking and standing for prolonged periods of time.
  • Crouching, bending, using hands to pinch and grasp.

What Planet Fitness employees say

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Benefits

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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