Service Delivery Manager
Atlanta, GA · On-site
The role involves overseeing end-to-end production support delivery, managing major incidents, and ... cloud operations, DevOps, SRE, and AI-enabled support • Improve service maturity, knowledge ...
Service Delivery Manager
Atlanta, GA · On-site
The role involves overseeing end-to-end production support delivery, managing major incidents, and ... cloud operations, DevOps, SRE, and AI-enabled support • Improve service maturity, knowledge ...
Service Delivery Manager
Los Angeles, CA · On-site
... automation, transition and delivery • Compare and analyze the version compatibility and ... Net, Azure Cloud migrations, Architecture Please note that Cognizant is specifically looking for ...
Service Delivery Manager
Los Angeles, CA · On-site
... automation, transition and delivery • Compare and analyze the version compatibility and ... Net, Azure Cloud migrations, Architecture Please note that Cognizant is specifically looking for ...
Service Delivery Manager
Gaithersburg, MD · On-site
The Service Delivery Manager position is responsible for delivering our IT managed services to a ... High level of proficiency with Microsoft software, and a desire to learn about cloud and computer ...
Service Delivery Manager
Gaithersburg, MD · On-site
The Service Delivery Manager position is responsible for delivering our IT managed services to a ... High level of proficiency with Microsoft software, and a desire to learn about cloud and computer ...
They are seeking a Finance Service Delivery Manager to lead end-to-end ERP service delivery for ... cloud modernization. • Own service budgets/forecasts; productivity & cost to serve; savings via ...
They are seeking a Finance Service Delivery Manager to lead end-to-end ERP service delivery for ... cloud modernization. • Own service budgets/forecasts; productivity & cost to serve; savings via ...
The Service Delivery Manager (Infrastructure) will lead and oversee infrastructure delivery ... Support cloud-related initiatives with hands-on or advisory exposure to AWS. * Own end-to-end ...
The Service Delivery Manager (Infrastructure) will lead and oversee infrastructure delivery ... Support cloud-related initiatives with hands-on or advisory exposure to AWS. * Own end-to-end ...
Service Delivery Manager
Jersey City, NJ · On-site
About the Role We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the ...
Service Delivery Manager
Jersey City, NJ · On-site
About the Role We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the ...
SERVICE DELIVERY MANAGER , The Massachusetts Green High Performance Computing Center (MGHPCC), to ensure high-quality, reliable operations of its state-of-the-art HPC environment. This critical role ...
SERVICE DELIVERY MANAGER , The Massachusetts Green High Performance Computing Center (MGHPCC), to ensure high-quality, reliable operations of its state-of-the-art HPC environment. This critical role ...
Service Delivery Manager
Naperville, IL · On-site
$41K - $60K/yr
Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...
Service Delivery Manager
Naperville, IL · On-site
$41K - $60K/yr
Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...
... delivery, in-life support and revenue recognition. This role leads from the front, proactively managing customer relationships, minimizing escalations, and driving service excellence.
... delivery, in-life support and revenue recognition. This role leads from the front, proactively managing customer relationships, minimizing escalations, and driving service excellence.
Service Delivery Manager
Coppell, TX · On-site
The Service Delivery Manager (SDM) is a central and critical role within our Operations & Service department, responsible for overseeing the end-to-end delivery of two-way radio and surveillance ...
Service Delivery Manager
Coppell, TX · On-site
The Service Delivery Manager (SDM) is a central and critical role within our Operations & Service department, responsible for overseeing the end-to-end delivery of two-way radio and surveillance ...
The Service Delivery Manager is responsible for managing strategic customer relationships on a day-to-day basis and serves as the senior escalation point for service-related issues. This role ensures ...
The Service Delivery Manager is responsible for managing strategic customer relationships on a day-to-day basis and serves as the senior escalation point for service-related issues. This role ensures ...
The Service Delivery Manager (SDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential ...
The Service Delivery Manager (SDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential ...
The Service Delivery Manager (SDM) serves as the conductor of the delivery team -- the central hub responsible for driving execution across multiple locations and work streams simultaneously. This is ...
The Service Delivery Manager (SDM) serves as the conductor of the delivery team -- the central hub responsible for driving execution across multiple locations and work streams simultaneously. This is ...
Service Delivery Manager
Chicago, IL · On-site
$120K - $130K/yr
Requirements: From your PASSION to ours This is where you would list the summary of the role As a Manager, Service Delivery (Application Service Delivery & Intake), the role will carry out ...
Service Delivery Manager
Chicago, IL · On-site
$120K - $130K/yr
Requirements: From your PASSION to ours This is where you would list the summary of the role As a Manager, Service Delivery (Application Service Delivery & Intake), the role will carry out ...
Service Delivery Manager
Boston, MA · Hybrid
... services being offered by the provider organization * Expert in Project Management, SDLC types, people management * Familiar with the global delivery model and have experience working with ...
Service Delivery Manager
Boston, MA · Hybrid
... services being offered by the provider organization * Expert in Project Management, SDLC types, people management * Familiar with the global delivery model and have experience working with ...
The Service Delivery Manager is responsible for managing strategic customer relationships on a day-to-day basis and serves as the senior escalation point for service-related issues. This role ensures ...
The Service Delivery Manager is responsible for managing strategic customer relationships on a day-to-day basis and serves as the senior escalation point for service-related issues. This role ensures ...
The Service Delivery Manager is responsible for managing strategic customer relationships on a day-to-day basis and serves as the senior escalation point for service-related issues. This role ensures ...
The Service Delivery Manager is responsible for managing strategic customer relationships on a day-to-day basis and serves as the senior escalation point for service-related issues. This role ensures ...
Service Delivery Manager
Englewood, CO · On-site
Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...
Service Delivery Manager
Englewood, CO · On-site
Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...
Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...
Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...
Service Delivery Manager, AVP
$150K - $180K/yr
... experienced Service Delivery Manager to build and maintain relationships with the organization ... Cloud Based Systems, etc.) This experience is required, as the position is part of the staff that ...
Service Delivery Manager, AVP
$150K - $180K/yr
... experienced Service Delivery Manager to build and maintain relationships with the organization ... Cloud Based Systems, etc.) This experience is required, as the position is part of the staff that ...
Cloud Service Delivery Manager information
See salary details
$29K - $41K
5% of jobs
$41K - $52.9K
12% of jobs
$57.6K is the 25th percentile. Wages below this are outliers.
$52.9K - $64.9K
20% of jobs
$64.9K - $76.8K
12% of jobs
The median wage is $79.2K / yr.
$76.8K - $88.8K
5% of jobs
$88.8K - $100.7K
7% of jobs
$100.7K - $112.7K
6% of jobs
$122.4K is the 75th percentile. Wages above this are outliers.
$112.7K - $124.6K
9% of jobs
$124.6K - $136.6K
12% of jobs
$136.6K - $148.5K
9% of jobs
$148.5K - $160.5K
3% of jobs
$29K
$93.9K
$160.5K
How much do cloud service delivery manager jobs pay per year?
As of Jun 11, 2026, the average yearly pay for cloud service delivery manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.
Which cloud job has the highest salary?
Cloud architect roles typically have the highest salaries among cloud-related jobs, often exceeding $150,000 annually, especially for those with advanced certifications like AWS Certified Solutions Architect or Google Cloud Professional Cloud Architect. Senior positions in cloud engineering and cloud security also command high compensation due to their specialized skills and experience.
What is the career path for a service delivery manager?
A Service Delivery Manager typically advances from roles such as technical support, project manager, or operations manager, gaining experience in client relations, process improvement, and service management frameworks like ITIL. Career progression can lead to senior management positions such as Service Delivery Director or Chief Operating Officer, often requiring certifications and strong leadership skills.
How does a Cloud Service Delivery Manager typically collaborate with cross-functional teams to ensure successful project outcomes?
A Cloud Service Delivery Manager often works closely with IT, operations, security, and customer support teams to coordinate cloud service implementation and ongoing management. This collaboration involves regular meetings, clear communication of project goals, and the establishment of service-level agreements (SLAs). By acting as a liaison between clients and technical teams, the manager ensures that customer requirements are understood and met, issues are resolved promptly, and services are delivered efficiently. Successful managers foster a culture of teamwork and transparency to drive project success and client satisfaction.
What is the highest paid delivery job?
For a Cloud Service Delivery Manager, the highest paid roles typically include senior or executive-level positions such as Director of Cloud Services or Vice President of Cloud Operations, which can offer annual salaries exceeding $150,000 depending on experience and company size. These roles often require extensive technical expertise, leadership skills, and certifications like AWS or Azure certifications.
What are the key skills and qualifications needed to thrive as a Cloud Service Delivery Manager, and why are they important?
To thrive as a Cloud Service Delivery Manager, you need expertise in cloud computing concepts, IT service management, and project coordination, typically supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), ITIL certification, and experience with service management tools like ServiceNow are commonly required. Strong leadership, communication, and problem-solving skills help in managing teams and client relationships effectively. These skills are crucial for ensuring reliable cloud service delivery, maintaining client satisfaction, and driving successful cloud adoption projects.
What does a Cloud Service Delivery Manager do?
A Cloud Service Delivery Manager oversees the delivery and management of cloud-based services and solutions for an organization or its clients. They ensure that cloud services meet agreed service levels, coordinate with technical teams to resolve issues, and maintain strong relationships with stakeholders. Their responsibilities also include monitoring performance, managing budgets, handling escalations, and ensuring continuous improvement in service delivery processes.
What is the difference between Cloud Service Delivery Manager vs Cloud Operations Specialist?
| Aspect | Cloud Service Delivery Manager | Cloud Operations Specialist |
|---|---|---|
| Credentials | Certifications like AWS Certified Solutions Architect, PMP | Certifications such as AWS Certified SysOps Administrator, CompTIA Cloud+ |
| Work Environment | Oversees cloud service delivery, manages client relationships, coordinates teams | Handles cloud infrastructure operations, monitors systems, implements technical solutions |
| Employer & Industry Usage | Used by cloud service providers, IT departments, consulting firms | Employed within cloud service teams, IT operations, and support roles |
The Cloud Service Delivery Manager focuses on managing the delivery of cloud services, client satisfaction, and project coordination. In contrast, the Cloud Operations Specialist handles the technical aspects of cloud infrastructure, system monitoring, and maintenance. Both roles require cloud certifications and work within similar environments, but their core responsibilities differ significantly.
What is the role of cloud service delivery manager?
A cloud service delivery manager oversees the planning, implementation, and management of cloud services to ensure they meet client requirements and service level agreements. They coordinate between technical teams and clients, monitor service performance, and optimize cloud operations using tools like cloud management platforms. Strong communication, project management skills, and knowledge of cloud platforms such as AWS or Azure are essential for this role.
What cities are hiring for Cloud Service Delivery Manager jobs? Cities with the most Cloud Service Delivery Manager job openings:
What states have the most Cloud Service Delivery Manager jobs? States with the most job openings for Cloud Service Delivery Manager jobs include:
Tata Consultancy Services rating
6.5
Based on 21 frontline employees who took The Breakroom Quiz
155th of 204 rated it services
Job description
Job Summary:
Tata Consultancy Services is a leading IT services company, and they are seeking a Service Delivery Manager with extensive experience in production support within the insurance domain. The role involves overseeing end-to-end production support delivery, managing major incidents, and ensuring compliance with service level agreements.
Responsibilities:
• Own end-to-end production support delivery for insurance systems (Policy Admin, Claims, Billing, Underwriting, CRM, Data & Integrations)
• Ensure compliance with SLAs, KPIs, and availability targets across L1/L2/L3 support
• Act as single point of accountability for run operations and escalations
• Lead Major Incident Management for high-severity production issues with effective stakeholder communication
• Drive root cause analysis (RCA), reduction of repeat incidents, and operational risk mitigation
• Ensure controlled and compliant change and release management in regulated insurance environments
• Manage relationships with client IT, business, vendors, and TCS leadership
• Conduct service reviews, operational dashboards, and executive reporting
• Ensure compliance with insurance regulatory, audit, and security requirements
• Lead global onshore–offshore support teams within TCS delivery model
• Ensure optimal staffing, skill readiness, shift coverage, and performance management
• Govern third-party vendors and ensure service and contract adherence
• Drive automation, shift-left, monitoring improvements, and cost optimization
• Support transformation initiatives including cloud operations, DevOps, SRE, and AI-enabled support
• Improve service maturity, knowledge management, and operational efficiency
Qualifications:
Required:
• 12–15 years of IT experience with strong Production Support / Run Services background
• Proven experience in Insurance domain (Life, P&C, Group Benefits preferred)
• Strong understanding of ITIL processes (Incident, Problem, Change, Service Level Management)
• Experience with ServiceNow or similar ITSM tools
• Strong leadership, communication, and crisis management skills
• BACHELOR OF COMPUTER SCIENCE
Company:
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.
Tata Consultancy Services is a leading IT services company, and they are seeking a Service Delivery Manager with extensive experience in production support within the insurance domain. The role involves overseeing end-to-end production support delivery, managing major incidents, and ensuring compliance with service level agreements.
Responsibilities:
• Own end-to-end production support delivery for insurance systems (Policy Admin, Claims, Billing, Underwriting, CRM, Data & Integrations)
• Ensure compliance with SLAs, KPIs, and availability targets across L1/L2/L3 support
• Act as single point of accountability for run operations and escalations
• Lead Major Incident Management for high-severity production issues with effective stakeholder communication
• Drive root cause analysis (RCA), reduction of repeat incidents, and operational risk mitigation
• Ensure controlled and compliant change and release management in regulated insurance environments
• Manage relationships with client IT, business, vendors, and TCS leadership
• Conduct service reviews, operational dashboards, and executive reporting
• Ensure compliance with insurance regulatory, audit, and security requirements
• Lead global onshore–offshore support teams within TCS delivery model
• Ensure optimal staffing, skill readiness, shift coverage, and performance management
• Govern third-party vendors and ensure service and contract adherence
• Drive automation, shift-left, monitoring improvements, and cost optimization
• Support transformation initiatives including cloud operations, DevOps, SRE, and AI-enabled support
• Improve service maturity, knowledge management, and operational efficiency
Qualifications:
Required:
• 12–15 years of IT experience with strong Production Support / Run Services background
• Proven experience in Insurance domain (Life, P&C, Group Benefits preferred)
• Strong understanding of ITIL processes (Incident, Problem, Change, Service Level Management)
• Experience with ServiceNow or similar ITSM tools
• Strong leadership, communication, and crisis management skills
• BACHELOR OF COMPUTER SCIENCE
Company:
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.
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About Tata Consultancy Services
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Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.