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Cloud Service Delivery Manager Jobs (NOW HIRING)

Virtucom, Inc.

Service Delivery Manager

Naperville, IL · On-site

$41K - $60K/yr

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

Virtucom, Inc.

Service Delivery Manager

Naperville, IL · On-site

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

HireTalent

Service Delivery Manager

Carrollton, TX · On-site

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Overview We are seeking a highly driven Service Delivery Manager (SDM) to ...

Nile Global Inc

Global Service Delivery Manager

... cloud software, and AI to disrupt a $100 billion enterprise networking market, starting with the ... Service Delivery Management: Oversee the global delivery of Nile's network services, ensuring ...

Zifo

Service Delivery Manager

Boston, MA · On-site

... services being offered by the provider organization * Expert in Project Management, SDLC types, people management * Familiar with the global delivery model and have experience working with ...

TD SYNNEX

Service Delivery Manager

Groveport, OH

The Service Delivery Manager is responsible for managing strategic customer relationships on a day-to-day basis and serves as the senior escalation point for service-related issues. This role ensures ...

Lactalis USA Inc.

Service Delivery Manager

Chicago, IL · On-site

$120K - $130K/yr

Requirements From your PASSION to ours This is where you would list the summary of the role As a Manager, Service Delivery (Application Service Delivery & Intake), the role will carry out ...

TD SYNNEX

Service Delivery Manager

Groveport, OH · On-site

The Service Delivery Manager is responsible for managing strategic customer relationships on a day-to-day basis and serves as the senior escalation point for service-related issues. This role ensures ...

Lactalis LUSY

Service Delivery Manager

Chicago, IL · On-site

$120K - $130K/yr

Requirements: From your PASSION to ours This is where you would list the summary of the role As a Manager, Service Delivery (Application Service Delivery & Intake), the role will carry out ...

TD SYNNEX

Service Delivery Manager

Groveport, OH · On-site

The Service Delivery Manager is responsible for managing strategic customer relationships on a day-to-day basis and serves as the senior escalation point for service-related issues. This role ensures ...

Clearwater Analytics

Service Delivery Manager

Boise, ID · On-site

Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...

Clean Harbors

Service Delivery Manager

Englewood, CO · On-site

$111K/yr

Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...

T-Mobile

Service Delivery Manager - GOV

Downers Grove, IL · On-site

$84K - $151K/yr

Job Overview The Service Delivery Manager - GOV is responsible for the disciplined execution of public-sector and regulated B2B service deliveries at T-Mobile. This role ensures deployment and ...

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All JobsCloud Service Delivery JobsCloud Service Delivery Manager Jobs

Cloud Service Delivery Manager information

See salary details

$29K

$93.9K

$160.5K

How much do cloud service delivery manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for cloud service delivery manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What does a cloud service manager do?

A cloud service delivery manager oversees the planning, implementation, and management of cloud computing services for an organization. They coordinate between technical teams and clients, ensure service quality, monitor performance, and manage cloud infrastructure using tools like AWS, Azure, or Google Cloud. Strong communication, project management skills, and relevant certifications such as AWS Certified Solutions Architect are often required.

How does a Cloud Service Delivery Manager typically collaborate with cross-functional teams to ensure successful project outcomes?

A Cloud Service Delivery Manager often works closely with IT, operations, security, and customer support teams to coordinate cloud service implementation and ongoing management. This collaboration involves regular meetings, clear communication of project goals, and the establishment of service-level agreements (SLAs). By acting as a liaison between clients and technical teams, the manager ensures that customer requirements are understood and met, issues are resolved promptly, and services are delivered efficiently. Successful managers foster a culture of teamwork and transparency to drive project success and client satisfaction.

What are the key skills and qualifications needed to thrive as a Cloud Service Delivery Manager, and why are they important?

To thrive as a Cloud Service Delivery Manager, you need expertise in cloud computing concepts, IT service management, and project coordination, typically supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), ITIL certification, and experience with service management tools like ServiceNow are commonly required. Strong leadership, communication, and problem-solving skills help in managing teams and client relationships effectively. These skills are crucial for ensuring reliable cloud service delivery, maintaining client satisfaction, and driving successful cloud adoption projects.

What does a Cloud Service Delivery Manager do?

A Cloud Service Delivery Manager oversees the delivery and management of cloud-based services and solutions for an organization or its clients. They ensure that cloud services meet agreed service levels, coordinate with technical teams to resolve issues, and maintain strong relationships with stakeholders. Their responsibilities also include monitoring performance, managing budgets, handling escalations, and ensuring continuous improvement in service delivery processes.

What is the difference between Cloud Service Delivery Manager vs Cloud Operations Specialist?

AspectCloud Service Delivery ManagerCloud Operations Specialist
CredentialsCertifications like AWS Certified Solutions Architect, PMPCertifications such as AWS Certified SysOps Administrator, CompTIA Cloud+
Work EnvironmentOversees cloud service delivery, manages client relationships, coordinates teamsHandles cloud infrastructure operations, monitors systems, implements technical solutions
Employer & Industry UsageUsed by cloud service providers, IT departments, consulting firmsEmployed within cloud service teams, IT operations, and support roles

The Cloud Service Delivery Manager focuses on managing the delivery of cloud services, client satisfaction, and project coordination. In contrast, the Cloud Operations Specialist handles the technical aspects of cloud infrastructure, system monitoring, and maintenance. Both roles require cloud certifications and work within similar environments, but their core responsibilities differ significantly.

What cities are hiring for Cloud Service Delivery Manager jobs? Cities with the most Cloud Service Delivery Manager job openings:
What states have the most Cloud Service Delivery Manager jobs? States with the most job openings for Cloud Service Delivery Manager jobs include:
Infographic showing various Cloud Service Delivery Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, and 9% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.
Service Delivery Manager

Service Delivery Manager

Virtucom, Inc.

Naperville, IL • On-site

$41K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Company Overview:
The technology and support needs of school districts have evolved dramatically in recent years. Thriving in today's fast-paced world of digital transformation requires more than just a technology provider. It takes a true technology partner, one with a sincere commitment to serving communities and the next generation of students.
Headquartered in Peachtree Corners, Georgia, with offices in Columbus (GA), Chesapeake (VA), West Palm Beach (FL), Addison (TX), and Naperville (IL), Virtucom is a dynamic and growing company exclusively focused on K-12 education. We specialize in delivering services and support to help educators and administrators integrate the classroom technologies we provide into meaningful learning experiences.
We are deeply passionate about supporting our schools and communities, and just as passionate about creating opportunities for our employees to grow. At Virtucom, you'll find a culture of energy, purpose, and professional opportunity.
Job Overview: Service Delivery Manager - Naperville Facility
We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible for overseeing daily operations, managing a small but critical team, and ensuring the efficient flow of technology products in and out of the facility.
This role will directly manage a team consisting of 1 Courier, 1 Production Associate, and 2 Repair Technicians. The Service Delivery Manager will play a hands-on leadership role, balancing team supervision with operational responsibilities including inventory management, logistics coordination, and warehouse support.
We are currently in the process of establishing our Naperville facility, and this is a pre-opening leadership opportunity.
The selected candidate will play a key role in helping stand up operations, build team culture, and ensure readiness for a planned opening by the end of Q2 2026.
Requirements
Responsibilities:
  • Oversee day-to-day operations of the Naperville facility, ensuring efficiency, accuracy, and productivity.
  • Directly manage and support a team of couriers, production associates, and repair technicians.
  • Coordinate all inbound and outbound logistics, including receiving, processing, staging, and shipping of devices and equipment.
  • Maintain accurate inventory tracking and ensure proper documentation of all assets.
  • Establish and enforce operational processes, workflows, and quality standards.
  • Assist with warehouse operations including loading/unloading, organizing inventory, and maintaining a clean and safe workspace.
  • Monitor team performance, provide coaching, and support employee development.
  • Ensure adherence to service level agreements (SLA) and company performance expectations.
  • Communicate regularly with corporate leadership, dispatch, and other departments to align on priorities and resolve issues.
  • Identify and resolve operational challenges, delays, or inefficiencies proactively.
  • Ensure compliance with company policies related to safety, security, and data handling.
  • Support hiring, onboarding, and training of new employees within the facility.
  • Serve as the primary point of contact for the Naperville branch.
Job Requirements:
  • Proven leadership or supervisory experience in operations, warehouse, logistics, or similar environment.
  • Strong organizational and time management skills with the ability to prioritize multiple tasks.
  • Ability to lift or move heavy product(s) up to 50-75 lbs. using appropriate equipment.
  • Experience with inventory systems, logistics coordination, and workflow management.
  • Understanding of web-based applications and adaptability to software updates.
  • Basic computer and networking knowledge.
  • Strong knowledge of MS Windows operating systems, Google Suite, and/or Android OS.
  • Ability to interact with clients and team members in a professional manner.
  • Strong problem-solving and decision-making skills.
  • High attention to detail and commitment to operational excellence.
  • Ability to work in a fast-paced, evolving environment.
  • Strong communication skills and team leadership capability.
Pre-Hire Requirements:
  • Must pass a comprehensive background check.
  • Valid driver's license and clean Motor Vehicle Record (MVR) preferred.
  • Flexibility to support varying schedules based on operational needs.
Preferred Qualifications:
  • Previous experience managing a warehouse, distribution center, or service facility.
  • Experience in K-12 technology support or IT asset management.
  • Familiarity with device repair workflows or production environments.
  • Experience in startup or new facility launch environments.
Benefits:
  • Competitive Compensation
  • Ability to convert from Hourly to Salary after a 90-day probationary period
  • 401(k) plan with 4% company match**
  • Medical, dental, and vision insurance**
  • Company Paid Holidays**
  • PTO package upon conversion (vacation, sick, and personal days)
  • Opportunity for Career Advancement with promotion from within
  • Comprehensive On-site Training

** Company 401k offered at 6 month tenure
** Medical insurance offered month following DOH
** Company Paid Holidays applies to employees converted to Salary
Salary Description
$41,000 per year - $60,000 per year

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