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Cloud 9 Jobs (NOW HIRING)

Knowledge of Open Dental/Cloud 9 software is a plus * Bilingual in Spanish is preferred * Must be willing to travel to our sister locations on occasion, if needed * A warm and friendly personality ...

Skilled Carpenter

Fresno, CA · On-site

$25 - $35/hr

Looking for an experienced carpenter. Minimum 4 years. If you have no experience, please do not apply. Must be knowledgeable in all phases of residential construction and must have hands on ...

Fair understanding of Cloud networking concepts (Azure, AWS etc) * Strong knowledge of various telecommunications hardware and applications or services. * Strong knowledge of Microsoft Office tools.

RCM Orthodontic Manager

Sarasota, FL

$19.75 - $24.50/hr

Experience with Cloud 9 required. Strong understanding of orthodontics, orthodontic billing, and cash collections. Proven ability to lead change, implement new tools, and drive adoption across teams.

Research Scientist

New York, NY · On-site

$200K - $300K/yr

Early GPU cloud (9 figure exit). Investors: Garry Tan / YC + Founder of one of the most successful quant funds, BoxGroup (Plaid, Ramp, Stripe), top-tier angels. About the Role You'll drive original ...

RCM Orthodontic Manager

Sarasota, FL · On-site

$19.75 - $24.50/hr

... Cloud 9 required. • Strong understanding of orthodontics, orthodontic billing, and cash collections. • Proven ability to lead change, implement new tools, and drive adoption across teams.

RCM Orthodontic Manager

Sarasota, FL

$19.75 - $24.50/hr

Experience with Cloud 9 required. Strong understanding of orthodontics, orthodontic billing, and cash collections. Proven ability to lead change, implement new tools, and drive adoption across teams.

RCM Orthodontic Manager

Sarasota, FL

$19.75 - $24.50/hr

... Cloud 9 required. · Strong understanding of orthodontics, orthodontic billing, and cash collections. · Proven ability to lead change, implement new tools, and drive adoption across teams.

IL · On-site

$192K/yr

... cloud based hosting models for AEM and related DevOps practices that improve reliability observability and continuous delivery across environments. Certifications Required: Adobe Certified Expert ...

Guests can indulge in a relaxing spa treatment, take a dip in our indoor pool, work out in our well-equipped fitness center or simply savor a delicious meal at Cloud 9, our on-site restaurant. We ...

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Cloud 9 information

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$10

$61

$84

How much do cloud 9 jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for cloud 9 in the United States is $61.71, according to ZipRecruiter salary data. Most workers in this role earn between $54.09 and $74.04 per hour, depending on experience, location, and employer.

What is a Cloud 9 job?

A Cloud 9 job typically refers to a role within Cloud9, a professional esports organization known for competing in various gaming tournaments. It can also refer to careers related to cloud computing, customer service, or retail positions in businesses using the Cloud 9 brand name. The specific job responsibilities depend on the industry and employer. If you're interested in a Cloud 9 job, check the company's official website or job listings for more details.

What are Cloud 9 jobs?

Cloud 9 jobs typically refer to positions at Cloud9, a prominent esports organization, or roles involving cloud computing technologies. In the context of esports, Cloud9 jobs may include positions such as professional gamer, coach, analyst, content creator, or marketing specialist. For cloud computing, the term might be used informally to describe roles such as cloud engineer, cloud architect, or cloud support specialist, which involve working with cloud-based technology solutions. It's important to clarify the context to determine the specific job responsibilities and requirements.

What are the key skills and qualifications needed to thrive as a Cloud Engineer, and why are they important?

To thrive as a Cloud Engineer, you need expertise in cloud computing concepts, proficiency with major cloud platforms (like AWS, Azure, or Google Cloud), and a background in IT or computer science. Familiarity with tools such as Terraform, Docker, Kubernetes, and relevant certifications (e.g., AWS Certified Solutions Architect) are typically expected. Strong problem-solving, communication, and adaptability are valuable soft skills in this role. These skills are crucial for building, managing, and optimizing scalable cloud infrastructure that supports organizational goals.

What are some common challenges faced by Cloud Engineers when managing multi-cloud environments?

Cloud Engineers often encounter challenges such as ensuring consistent security policies across different cloud platforms, managing costs effectively, and integrating various services to work seamlessly. Navigating the nuances of each provider requires continuous learning and strong problem-solving skills. Collaboration with security teams, developers, and IT operations is essential to maintain high availability and compliance, making communication and adaptability key to success in this role.
More about Cloud 9 jobs
What cities are hiring for Cloud 9 jobs? Cities with the most Cloud 9 job openings:
What are the most commonly searched types of Cloud 9 jobs? The most popular types of Cloud 9 jobs are:
What states have the most Cloud 9 jobs? States with the most job openings for Cloud 9 jobs include:
Infographic showing various Cloud 9 job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 33% Part Time, and 11% Temporary. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $128,365 per year, or $61.7 per hour.
Senior Service Desk Technician

Senior Service Desk Technician

SALT Dental Partners

Franklin, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Overview
Join SALT Dental Partners and be part of a dynamic team dedicated to revolutionizing the dental industry through innovative marketing strategies and exceptional patient experiences. Since our doors opened in 2019, our mission has been to help specialty dental providers grow their practices. SALT is creating a vast network of like-minded dental specialists throughout the country. At SALT, we provide comprehensive support services, allowing dental specialists to focus on delivering exceptional care.
Position Summary
The Senior Service Desk Technician serves as a Tier 1-3 escalation point within the IT Service Desk organization, providing advanced technical support to corporate users and field-based dental practices. This role focuses on resolving complex end-user issues, mentoring Tier 1 technicians, ensuring disciplined ticket management, and acting as a bridge between frontline support and Tier 3 engineering teams. This position will also act as on-site technical support at the Home Support Office (HSO).
This position is critical to maintaining clinical and business continuity across a fast-growing, multi-brand Dental Support Organization by delivering timely, professional, and patient-conscious IT support.
Responsibilities
  • Serve as an escalation point for incidents and service requests from HSO and practice team members.
  • Diagnose and resolve advanced issues related to:
    • Windows and macOS endpoints.
    • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint).
    • Printers, scanners, badge readers, and peripheral devices.
    • Phone and VoIP systems.
    • Network connectivity (LAN/Wi-Fi, ISP coordination, VPN).
  • Provide hands-on and remote support for dental practice technology including:
    • Practice Management Systems (Denticon, Cloud 9, DSN Cloud).
    • Imaging systems and clinical workstation setups (vendor coordination as needed).
  • Own incidents through resolution, ensuring clear communication, proper documentation, and adherence to SLAs.
  • Identify repeat issues and contribute to root cause analysis with Tier 3 teams.
  • Ensure high-priority clinical-impacting tickets are triaged and worked appropriately.
  • Create and maintain knowledge base articles, troubleshooting guides, and standard operating procedures.
  • Document commonly escalated issues to reduce repeat tickets and improve Tier 1 resolution rates.
  • Review tickets for quality, completeness, and accuracy.
  • Promote a strong customer-service mindset with a focus on supporting clinicians and front-office teams.
  • Support user onboarding and offboarding processes including account provisioning, device setup, and access changes.
  • Ensure adherence to access control, least-privilege principles, and internal security standards (HIPAA-aware).
  • Assist with IT-related projects such as PMS deployments, phone system rollouts, and clinic openings from a support-readiness perspective.
  • Other duties and tasks as assigned.

Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5+ years of IT support experience, with at least 2 years in a Tier 2 or senior service desk role.
  • Prior experience supporting multi-site or healthcare organizations preferred.
  • Strong experience supporting Windows-based endpoints and Microsoft 365 environments.
  • Certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft certifications are a plus.
  • Solid understanding of Active Directory / Entra ID (user & device management).
  • Working knowledge of networking fundamentals (DHCP, DNS, Wi-Fi, VPN).
  • Familiarity with healthcare or dental practice environments strongly preferred.
  • Familiarity with ITIL processes (incident, problem, change) and structured UAT/release management.
  • Experience working with imaging systems and PMS systems including Denticon, Cloud 9, and DSN Cloud strongly preferred.
  • Detail orientated and comfortable working a fast-paced office environment.
  • Excellent oral communication and strong interpersonal skills, especially with non-technical users.
  • Comfortable working independently while collaborating closely with a distributed IT team.
  • Desire and ability to learn new skills and be a team player.
  • Ability to act with integrity, professionalism, and confidentiality.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k with Company Match, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)

SALT Dental Partners offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off in order to attract, develop, and retain our employees.
SALT Dental Partners offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.
Recruiting firms may not submit candidate resumes via e-mail. Recruiters are directed to contact one of our Talent Acquisition representatives regarding current vacancies.
For more information on our career opportunities and benefits, please connect with us at recruiting@saltdentalpartners.com.