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Clinical Technical Advisor Jobs (NOW HIRING)

IQVIA

Product Support Technical Advisor II

Marietta, GA · Hybrid

$57K - $142K/yr

We are seeking Product Support Technical Advisor II to join IQVIA Laboratories at Marietta, GA ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

IQVIA

Product Support Technical Advisor II

Marietta, GA · Hybrid

$57K - $142K/yr

We are seeking Product Support Technical Advisor II to join IQVIA Laboratories at Marietta, GA ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

InterSystems

Enterprise Solutions Advisor - VA

Vienna, VA · On-site

$101K - $134K/yr

Serve as a trusted technical advisor to VA stakeholders and own technical relationships across the ... clinicians, C-level executives, and software engineers. * Ability to deliver compelling ...

InterSystems

Enterprise Solutions Advisor - VA

Vienna, VA

$101K - $134K/yr

Serve as a trusted technical advisor to VA stakeholders and own technical relationships across the ... clinicians, C-level executives, and software engineers. * Ability to deliver compelling ...

Loftware, Inc.

$95K - $120K/yr

The Senior Technical Support Engineer (TSE) serves as a trusted technical advisor to customers ... automotive, chemicals, clinical trials, consumer products, electronics, food & beverage ...

Loftware

Senior Technical Support Engineer

$95K - $120K/yr

The Senior Technical Support Engineer (TSE) serves as a trusted technical advisor to customers ... automotive, chemicals, clinical trials, consumer products, electronics, food & beverage ...

nirvanaHealth, LLC

Clinical Advisor

Tampa, FL · On-site

$100K - $110K/yr

Clinical Advisor Southborough, MA, US 30+ days ago Requisition ID: 1147 Salary Range: $100,000.00 ... technical design specifications and data flow for development, coding, and configuration.

Nordic

... clinical, operational, and financial outcomes. Specific roles may require up to 25% travel, unless ... Serve as a trusted technical advisor to healthcare clients, understanding their business needs and ...

Verily

Technical Solutions Engineer - Pre

Dallas, TX · On-site

We work at the intersection of clinical data, cloud technology, and data science to enable ... As a Data Refinery Technical Solutions Engineer, you will serve as a trusted technical advisor and ...

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Clinical Technical Advisor information

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How much do clinical technical advisor jobs pay per year?

As of Sep 14, 2026, the average yearly pay for clinical technical advisor in the United States is $114,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Clinical Technical Advisor jobs?

For Clinical Technical Advisor jobs, the most frequently searched job titles are:

Infographic showing various Clinical Technical Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $114,963 per year, or $55.3 per hour.

Product Support Technical Advisor II

Marietta, GA • On-site

IQVIA, Inc.
Health Care and Social Assistance • 10K+ employees
Learn more about IQVIA, Inc.external

$57K - $142K/yr

Full-time

Re-posted 8 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

Job description

We are seeking Product Support Technical Advisor II to join IQVIA Laboratories at Marietta, GA (hybrid).
We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.
Job Summary:
Provide senior Tier-3 product support for enterprise laboratory applications and integrated systems supporting U.S.-based lab operations. This role drives rapid resolution of high-impact production incidents, delivers onsite technical troubleshooting, and helps maintain continuity across critical workflows such as kit production, sample processing, and study execution.
What You'll Be Doing:
  • Provide Tier-3 support for complex, business-critical incidents across production and non-production environments
  • Lead resolution of high-priority escalations and serve as the escalation point for Tier-2 support
  • Deliver onsite troubleshooting for lab devices, instruments, printers, iPads, and network-related issues
  • Perform root cause analysis, document findings, and drive corrective and preventive actions
  • Coordinate with Development, DBA, Cloud, and vendor teams to restore service and improve system stability
  • Support change and release activities, production validation, and hypercare stabilization
  • Monitor ticket queues to ensure SLA adherence and timely closure of escalations
What We Are Looking For:
  • Bachelor's degree in computer science or equivalent experience
  • 6-10+ years in application/product support with Tier-3 or senior support experience
  • Strong technical expertise in Windows, SQL/Oracle, IIS, .NET, Unix/Linux, and Azure/AWS
  • Experience with debugging, log analysis, and advanced production issue resolution across applications, databases, and integrations
  • Other Equivalent combination of education, training, and experience may be accepted in lieu of degree
The Knowledge, Skills and Abilities Needed for This Role:
  • Strong communication and stakeholder management skills in a fast-paced support environment
  • Excellent analytical thinking, prioritization, and end-to-end incident ownership
  • Working knowledge of ITIL processes including Incident, Problem, and Change Management
  • Ability to operate effectively in 24x7 or global support models aligned to U.S. business hours
  • Exposure to scripting, automation, and AI-driven support improvements
What We Offer You:
We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.
To learn more about our benefits, visit IQVIA Benefits.
If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $57,000.00 - $142,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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