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Clinical Support Associate Jobs in Baltimore, MD

Zimmer US, Inc.

Sales Associate I

Baltimore, MD · On-site

$60K - $70K/yr

This entry-level role provides technical, clinical, and logistical support to the sales team and healthcare providers in hospitals or ambulatory surgery centers. The Sales Associate I builds ...

Ashley, Inc.

Patient Support Lead

Havre De Grace, MD · On-site

$22 - $23/hr

POSITION SUMMARY Lead Patient Support Associates (PSAs) will act as the point of contact between the clinical treatment team for each program and the PSA staff, ensuring clear communication around ...

ChenMed

Associate Market Clinical Director

Mount Airy, MD · On-site

$76K - $104K/yr

POSITION SUMMARY The Associate Market Clinical Director will directly supervise, performance manage ... Monitors and supports overall market culture, responding with urgency to workplace concerns.

ACEP Now

Clinical Associate Physician

Columbia, MD · On-site

$150 - $250/hr

The Clinical Associate Physician provides high-quality emergency medical care to patients at Johns Hopkins Howard County Medical Center and supports the mission, values, and clinical standards of ...

New

Backpack Healthcare

Clinical Psychologist

Annapolis, MD · On-site

$87K - $120K/yr

Lead Clinical Psychologist Build & Lead Backpack Healthcare's Clinical Psychology Program Multi ... Recruiting and onboarding support for a Psychological Associate * Approved payer credentialing ...

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All JobsClinical Support Associate JobsClinical Support Associate Jobs in Baltimore, MD

Clinical Support Associate information

See Baltimore, MD salary details

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How much do clinical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for clinical support associate in Baltimore, MD is $27.35, according to ZipRecruiter salary data. Most workers in this role earn between $24.62 and $30.82 per hour, depending on experience, location, and employer.

What is a clinical support associate?

Clinical Support Associates are healthcare professionals who assist medical staff in hospitals, clinics, or other healthcare settings. Their responsibilities typically include supporting nurses and doctors with patient care tasks, preparing examination rooms, taking vital signs, and maintaining medical records. They play a crucial role in ensuring smooth operations and improving patient experiences. Clinical Support Associates often serve as a liaison between patients and medical staff, helping to address patient needs and concerns. Training requirements may vary, but most positions require a high school diploma and on-the-job training.

What are the key skills and qualifications needed to thrive as a clinical support associate?

To thrive as a Clinical Support Associate, you need a solid understanding of medical terminology, patient care protocols, and a high school diploma or equivalent, often supplemented by healthcare experience or certification such as Certified Nursing Assistant (CNA). Familiarity with electronic health record (EHR) systems, office software, and basic medical equipment is typically required. Strong organizational skills, attention to detail, and effective communication are key soft skills that enhance performance in this role. These skills and qualities are important to ensure accurate patient data management, smooth clinical operations, and positive patient experiences.

What are some common challenges faced by clinical support associates when balancing administrative tasks with patient care responsibilities?

Clinical Support Associates often juggle a variety of responsibilities, from managing patient records and scheduling appointments to assisting with direct patient care. One common challenge is efficiently prioritizing tasks during busy periods, especially when urgent patient needs arise alongside administrative deadlines. Maintaining strong organizational skills and clear communication with clinical teams can help manage these competing demands. Many clinics provide training and encourage teamwork to ensure that both administrative and patient care duties are met without compromising service quality.

What is the difference between Clinical Support Associate vs Medical Assistant?

AspectClinical Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; certification preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient settings
Job ResponsibilitiesAssisting with patient prep, clerical tasks, basic clinical proceduresPatient intake, vital signs, assisting with exams, administrative duties

Both roles support healthcare teams but differ slightly in responsibilities and settings. Clinical Support Associates often focus on clinical tasks and patient prep, while Medical Assistants handle both clinical and administrative duties primarily in outpatient clinics. Understanding these differences can help you choose the right career path or job search focus.

What are the duties of a clinical support associate?

A clinical support associate assists healthcare professionals by preparing and organizing patient records, scheduling appointments, and managing administrative tasks. They may also help with patient intake, ensure compliance with safety protocols, and operate basic medical equipment, often requiring attention to detail and good communication skills.

What are popular job titles related to Clinical Support Associate jobs in Baltimore, MD?

For Clinical Support Associate jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Clinical Support Associate jobs in Baltimore, MD look for?

The top searched job categories for Clinical Support Associate jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Clinical Support Associate jobs?

Cities near Baltimore, MD with the most Clinical Support Associate job openings:

Clinical Support Associate jobs near you
Infographic showing various Clinical Support Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,881 per year, or $27.3 per hour.

Sales Associate I

Zimmer US, Inc.

Baltimore, MD • On-site

$60K - $70K/yr

Full-time

Re-posted 2 days ago

Job description

Valued Team member: We are glad you are exploring new opportunities within Zimmer Biomet!


What You Can Expect

The Sales Associate I reports to the sales team lead or their designee (RSD/RSM or others) within a territory or region. This entry-level role provides technical, clinical, and logistical support to the sales team and healthcare providers in hospitals or ambulatory surgery centers. The Sales Associate I builds foundational expertise in Zimmer Biomet's implants, instruments, and technologies while offering on-site guidance to surgeons and operating room staff. This role supports the broader sales team and serves as a key contributor to ensuring the success of surgical cases and high customer satisfaction. This developmental position acts as a pathway to Sales Associate II and III.

How You'll Create Impact
  • Attends and participates in weekly and monthly sales team meetings as a valuable contributor.
  • Builds strong relationships with key surgeons and continue to drive knowledge and expertise to cover prioritized Zimmer Biomet and MedTech products through procedures with clinical proficiency.
  • Supports the sales team by providing excellent customer service and support, identifying customer buying signals, gather competitive intelligence, and looking for opportunities to upsell or cross with existing customers.
  • Coordinates surgery schedule including templating for cases, requests implants and instruments through SMS.
  • Post-procedure ensures all Zimmer Biomet products used are properly accounted for billing inventory replenishment.
  • Provide on-site and remote clinical support, education training with a problem-solving mindset to surgeons and OR staff.
  • Assist in implementing and integrating medical devices or clinical solutions into clinical practice.
  • Act as a product expert, delivering technical support during procedures, demonstrations, and evaluations.
  • Collaborate with sales and marketing teams to support product launches and customer engagement initiatives.
  • Gather clinical feedback from end-users and relay insights to internal teams for product development and improvement.
  • Support clinical trials, including site initiation, training, monitoring, and documentation as needed.
  • Ensure compliance with regulatory and ethical standards in all clinical interactions.
  • Provides after hour and/or evening case coverage and add on case coverage for team and/or territory. Includes weekend and on-call case coverage and add on case coverage for team and/or territory.
  • Collaborate with and provide sales support for team and/or territory, which includes the transportation of Zimmer Biomet instruments and implants for day, evening, add on or weekend cases.
  • Remains attentive to detail to ensure implants and instruments are accurate, clean, and complete, reviews surgical plans thoroughly before each case, and prevents costly errors through prep and vigilance.
  • Strictly adheres to all policies and SOPs regarding the interaction with HCP (Health Care Professionals), product handling and complaints, expense reporting, sales activities and training.

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

What Makes You Stand Out
  • Must be mobile and willing to travel.
  • Willing and capable of carrying weights up to 50 lbs.
  • Foundational knowledge of orthopedic surgical protocols, instrumentation, and sterile techniques.
  • Effective verbal and written communication, translating technical knowledge into practical guidance.
  • Displays professionalism and presence through a composed, confident, and respectful demeanor in clinical settings.
  • Builds trust and credibility with clinical staff and surgeons.
  • Attention to detail in reviewing surgical plans, prepping instruments, and ensuring case accuracy.
  • Strong team orientation and collaboration with sales reps, hospital staff, and peers.
  • Organizational skills to manage multiple facilities, priorities, and documentation.
  • Proactive in preparation, including reviewing case schedules and equipment readiness.
  • Remains adaptable and learning focused by quickly learning new products, procedures, technologies, adjusting to surgeons' preferences and variations, and embracing feedback to improve clinical acumen continuously.
  • Communicate clearly in verbal and written form in English.
  • Perform all other duties as assigned.
Your Background
  • A minimum of an associate's degree, medical certification, or equivalent education and experience is required.
  • 0-2 years of sales or sales service experience in medical device or surgical.
Travel Expectations
  • Up to 50%

This role has a pay range of $60,000-70,000 annually


EOE/M/F/Vet/Disability

Employment Type: OTHER

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