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Clinical Support Associate Jobs in Amherst, MA (NOW HIRING)

Marquis Health Services

Clinical Liaison

Chicopee, MA · On-site

$30 - $60/hr

Attend and actively participate in facility meetings, calls, and in-services to support ... Associate's degree in a related field required; Bachelor's degree preferred. * Strong communication ...

Aveanna Healthcare

Clinical Director

Springfield, MA · On-site

$100/hr

... support marketing efforts - Maintain awareness of monthly budget - Maintain effective ... needed Requirements - Associates Degree in Nursing, Bachelor's Degree preferred - Current ...

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All JobsClinical Support Associate JobsClinical Support Associate Jobs in Amherst, MA

Clinical Support Associate information

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$18

$27

$31

How much do clinical support associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for clinical support associate in Amherst, MA is $27.11, according to ZipRecruiter salary data. Most workers in this role earn between $24.38 and $30.53 per hour, depending on experience, location, and employer.

What is a clinical support associate?

Clinical Support Associates are healthcare professionals who assist medical staff in hospitals, clinics, or other healthcare settings. Their responsibilities typically include supporting nurses and doctors with patient care tasks, preparing examination rooms, taking vital signs, and maintaining medical records. They play a crucial role in ensuring smooth operations and improving patient experiences. Clinical Support Associates often serve as a liaison between patients and medical staff, helping to address patient needs and concerns. Training requirements may vary, but most positions require a high school diploma and on-the-job training.

What are the key skills and qualifications needed to thrive as a clinical support associate?

To thrive as a Clinical Support Associate, you need a solid understanding of medical terminology, patient care protocols, and a high school diploma or equivalent, often supplemented by healthcare experience or certification such as Certified Nursing Assistant (CNA). Familiarity with electronic health record (EHR) systems, office software, and basic medical equipment is typically required. Strong organizational skills, attention to detail, and effective communication are key soft skills that enhance performance in this role. These skills and qualities are important to ensure accurate patient data management, smooth clinical operations, and positive patient experiences.

What are some common challenges faced by clinical support associates when balancing administrative tasks with patient care responsibilities?

Clinical Support Associates often juggle a variety of responsibilities, from managing patient records and scheduling appointments to assisting with direct patient care. One common challenge is efficiently prioritizing tasks during busy periods, especially when urgent patient needs arise alongside administrative deadlines. Maintaining strong organizational skills and clear communication with clinical teams can help manage these competing demands. Many clinics provide training and encourage teamwork to ensure that both administrative and patient care duties are met without compromising service quality.

What is the difference between Clinical Support Associate vs Medical Assistant?

AspectClinical Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; certification preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient settings
Job ResponsibilitiesAssisting with patient prep, clerical tasks, basic clinical proceduresPatient intake, vital signs, assisting with exams, administrative duties

Both roles support healthcare teams but differ slightly in responsibilities and settings. Clinical Support Associates often focus on clinical tasks and patient prep, while Medical Assistants handle both clinical and administrative duties primarily in outpatient clinics. Understanding these differences can help you choose the right career path or job search focus.

What are the duties of a clinical support associate?

A clinical support associate assists healthcare professionals by preparing and organizing patient records, scheduling appointments, and managing administrative tasks. They may also help with patient intake, ensure compliance with safety protocols, and operate basic medical equipment, often requiring attention to detail and good communication skills.

What job categories do people searching Clinical Support Associate jobs in Amherst, MA look for?

The top searched job categories for Clinical Support Associate jobs in Amherst, MA are:

What cities near Amherst, MA are hiring for Clinical Support Associate jobs?

Cities near Amherst, MA with the most Clinical Support Associate job openings:

Clinical Support Associate jobs near you
Infographic showing various Clinical Support Associate job openings in Amherst, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,382 per year, or $27.1 per hour.

Therapeutic Mentor/Therapeutic Training and Support, Northampton

Clinical & Support Options

Northampton, MA • On-site

$38K - $44K/yr

Other

Medical, Dental, Retirement, PTO

Re-posted 23 days ago

Clinical & Support Options rating

9.3

Company rating: 9.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Therapeutic Mentor/Therapeutic Training and Support, Northampton
CSO is looking for a Therapeutic Mentor/Therapeutic Training and Support Specialist for our Family Support Services team in Northampton.
Looking for a rewarding opportunity to better the lives of children and families in your community?
Join our team of dedicated professionals in our Family Support Services Program. Provide community-based direct care services to children and families. The main focus of these services is to alleviate the youth's mental health issues and strengthen the family structures and supports.
Therapeutic Mentoring offers structured, one-to-one, strength-based support services between a therapeutic mentor and a youth for the purpose of addressing daily living, social, and communication needs. Therapeutic Mentoring services include supporting, coaching, and training the youth in age-appropriate behaviors, interpersonal communication, problem-solving and conflict resolution, and relating appropriately to other children and adolescents, as well as adults, in recreational and social activities pursuant to a behavioral health treatment plan.
These services help to ensure the youth's success in navigating various social contexts, learning new skills and making functional progress, while the Therapeutic Mentor offers supervision of these interactions and engages the youth in discussions about strategies for effective handling of peer interactions.
The Therapeutic Mentoring provider engages the youth in activities in the community. These activities meet one or more of the following purposes:
  • Provision of anticipatory guidance
  • Teaching of alternative strategies
  • Role playing
  • Behavioral rehearsal
  • Skill acquisition in the community
  • Practicing skills in the community
  • Exposure to social situations in which age-appropriate skills can be practiced
  • Enhancing conflict resolution skills
  • Developing communication skill
  • Therapeutic Mentoring interventions are designed to address one or more goals on a youth's existing Treatment Plan and are provided while engaging the youth in the following types of activities:
  • Social activities
  • Recreational activities
  • Athletic activities
  • Artistic or creative activities
  • Educational or vocational activities
  • Activities of daily living based in the community (e.g., taking public transportation, applying for a job, etc.).
Therapeutic Training and Support (TT&S) is a member of the In-Home Therapy (IHT) Team. TT&S is a service provided by a qualified paraprofessional working under the supervision of a clinician to support implementation of the clinician's treatment plan to assist the youth and family in achieving the goals of that plan. The paraprofessional assists the clinician in implementing the therapeutic objectives of the treatment plan designed to address the youth's mental health, behavioral, and emotional needs. This service includes teaching the youth to understand, direct, interpret, manage, and control feelings and emotional responses to situations and to assist the family to address the youth's emotional and mental health needs.
Starting Salary: $38,000-$44,000/year
Qualifications
  • Bachelor's or Associate's degree in a human services field plus two years of experience working with children
  • Valid driver's license and reliable transportation
Bilingual candidates are strongly encouraged to apply.
We also seek applicants who embody CSO's values by being:
  • Positive -- maintaining resiliency and focusing on solutions
  • Respectful -- collaborating and effectively communicating
  • Insightful -- demonstrating self-awareness and effectively priority setting
  • Conscientious -- taking accountability and applying feedback

What We Offer:
Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.
Our Agency:
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!
CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
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