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Clinical Support Associate Jobs in Utah (NOW HIRING)

... smart clinical and scheduling systems, and ensuring compliance and care quality are never ... The ideal candidate will play a crucial role in providing support and guidance to individuals ...

... smart clinical and scheduling systems, and ensuring compliance and care quality are never ... The ideal candidate will play a crucial role in providing support and guidance to individuals ...

Help establish and uphold high standards of medical quality and clinical excellence * Mentor and support associate veterinarians, providing guidance, feedback, and encouragement * Promote a positive ...

Help establish and uphold high standards of medical quality and clinical excellence * Mentor and support associate veterinarians, providing guidance, feedback, and encouragement * Promote a positive ...

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Clinical Support Associate information

See Utah salary details

$17

$25

$29

How much do clinical support associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for clinical support associate in Utah is $25.06, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $28.22 per hour, depending on experience, location, and employer.

What is the difference between Clinical Support Associate vs Medical Assistant?

AspectClinical Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; certification preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient settings
Job ResponsibilitiesAssisting with patient prep, clerical tasks, basic clinical proceduresPatient intake, vital signs, assisting with exams, administrative duties

Both roles support healthcare teams but differ slightly in responsibilities and settings. Clinical Support Associates often focus on clinical tasks and patient prep, while Medical Assistants handle both clinical and administrative duties primarily in outpatient clinics. Understanding these differences can help you choose the right career path or job search focus.

What is a clinical support associate?

Clinical Support Associates are healthcare professionals who assist medical staff in hospitals, clinics, or other healthcare settings. Their responsibilities typically include supporting nurses and doctors with patient care tasks, preparing examination rooms, taking vital signs, and maintaining medical records. They play a crucial role in ensuring smooth operations and improving patient experiences. Clinical Support Associates often serve as a liaison between patients and medical staff, helping to address patient needs and concerns. Training requirements may vary, but most positions require a high school diploma and on-the-job training.

What are the key skills and qualifications needed to thrive as a clinical support associate?

To thrive as a Clinical Support Associate, you need a solid understanding of medical terminology, patient care protocols, and a high school diploma or equivalent, often supplemented by healthcare experience or certification such as Certified Nursing Assistant (CNA). Familiarity with electronic health record (EHR) systems, office software, and basic medical equipment is typically required. Strong organizational skills, attention to detail, and effective communication are key soft skills that enhance performance in this role. These skills and qualities are important to ensure accurate patient data management, smooth clinical operations, and positive patient experiences.

What are some common challenges faced by clinical support associates when balancing administrative tasks with patient care responsibilities?

Clinical Support Associates often juggle a variety of responsibilities, from managing patient records and scheduling appointments to assisting with direct patient care. One common challenge is efficiently prioritizing tasks during busy periods, especially when urgent patient needs arise alongside administrative deadlines. Maintaining strong organizational skills and clear communication with clinical teams can help manage these competing demands. Many clinics provide training and encourage teamwork to ensure that both administrative and patient care duties are met without compromising service quality.
What are popular job titles related to Clinical Support Associate jobs in Utah? For Clinical Support Associate jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Clinical Support Associate jobs in Utah look for? The top searched job categories for Clinical Support Associate jobs in Utah are:
What cities in Utah are hiring for Clinical Support Associate jobs? Cities in Utah with the most Clinical Support Associate job openings:
Infographic showing various Clinical Support Associate job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,117 per year, or $25.1 per hour.

Care Support Associate I

A First Name Basis

Ogden, UT • On-site

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago


A First Name Basis rating

3.0

Company rating: 3.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

Description:

A First Name Basis (AFNB) is one of the fastest-growing in-home care providers with 40+ offices across four states. We’re reimagining what it means to serve seniors and individuals with disabilities—by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised.

We are seeking a dedicated and compassionate Care Manager to join our team. The ideal candidate will play a crucial role in providing support and guidance to individuals facing various challenges, including addiction, mental health issues, and family dynamics.


Position Summary:

The Staffing Coordinator is responsible for ensuring smooth, accurate, and timely scheduling operations while delivering excellent customer service to clients and Caregivers. This role supports Care Managers, coordinates high-volume communication, assists with recruitment and training activities, and plays a key part in maintaining service quality and operational efficiency.

Key Responsibilities:

  • Scheduling & Shift Management: Maintain and optimize daily schedules to ensure client shifts are filled promptly; monitor caregiver availability, client needs, and schedule changes; anticipate and communicate potential scheduling issues to leadership.
  • Client & Caregiver Support: Provide compassionate and professional phone support; address routine concerns and escalate issues appropriately; collaborate with Care Managers to ensure service quality and timely resolution of needs.
  • Communication & Call Handling: Manage high-volume inbound calls with professionalism; respond promptly to inquiries and referrals; maintain clear and consistent communication with caregivers, clients, and internal teams.
  • Quality & Performance: Accurately document call activity and scheduling updates; support team performance goals such as missed call percentages and documentation accuracy; relay client and caregiver feedback to designated team members.
  • Operational Excellence: Follow staffing policies, procedures, and service standards; uphold and model the company’s Core Values; support office initiatives that contribute to growth and service excellence.
  • Continuous Improvement: Assist in identifying scheduling, communication, or operational challenges; offer suggested solutions; contribute to a positive team culture by demonstrating professionalism, empathy, and positivity in all interactions.

Benefits:

  • Competitive pay
  • Medical, dental, vision benefits
  • 401(k) with employer match
  • PTO
  • Sick time
  • Paid company holidays
  • Monthly performance bonuses
Requirements:

Qualifications, Skills, Experience:

  • 1–3 years of experience in a call center, scheduling, dispatch, or administrative support role.
  • Proficiency with scheduling software, CRM systems, or call center applications.
  • Strong computer literacy (Microsoft 365, Teams, Outlook, Excel).
  • Ability to multitask across multiple communication channels (phone, chat, email).
  • Accurate data entry with strong attention to detail.
  • Excellent verbal and written communication skills.
  • Strong customer service and problem-solving abilities.
  • Ability to stay calm under pressure and handle a high call volume.
  • Organized, proactive, and able to prioritize tasks in a fast-paced environment.
  • Strong teamwork and collaboration skills.

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