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Clinical Services Associate Jobs in Raleigh, NC (NOW HIRING)

IQVIA, Inc.

Associate Clinical Lead Director

Durham, NC · On-site

The Associate Clinical Lead Director is a member of the core project team responsible for clinical delivery of full service, large, multi-regional studies or a program of studies to meet contractual ...

IQVIA

Associate Clinical Lead Director

Durham, NC

The Associate Clinical Lead Director is a member of the core project team responsible for clinical delivery of full service, large, multi-regional studies or a program of studies to meet contractual ...

NCBiotech

Associate Clinical Lead Director

Durham, NC · On-site

$102.50 - $285.50/hr

The Associate Clinical Lead Director is a member of the core project team responsible for clinical delivery of full service, large, multi-regional studies or a program of studies to meet contractual ...

IQVIA

Associate Clinical Lead Director

Durham, NC

The Associate Clinical Lead Director is a member of the core project team responsible for clinical delivery of full service, large, multi-regional studies or a program of studies to meet contractual ...

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All JobsClinical Services Associate JobsClinical Services Associate Jobs in Raleigh, NC

Clinical Services Associate information

See Raleigh, NC salary details

$12

$30

$53

How much do clinical services associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for clinical services associate in Raleigh, NC is $30.66, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $40.43 per hour, depending on experience, location, and employer.

How does a clinical services associate typically collaborate with other healthcare professionals in a clinical setting?

As a Clinical Services Associate, you will work closely with a multidisciplinary team, including physicians, nurses, and administrative staff, to ensure seamless patient care. Your responsibilities often include coordinating appointments, managing patient records, and facilitating communication between patients and healthcare providers. Effective teamwork and strong communication skills are essential, as you'll often be the link between clinical staff and patients, helping to resolve issues and support care delivery. This collaborative environment fosters learning and offers valuable exposure to various healthcare roles, which can be beneficial for career advancement.

What is a clinical services associate?

Clinical Services Associates are healthcare professionals who support clinical teams by assisting with patient care, administrative tasks, and coordination between patients and providers. They often work in hospitals, clinics, or other healthcare settings, ensuring smooth operations and positive patient experiences. Their responsibilities may include scheduling appointments, preparing patients for examinations, maintaining medical records, and communicating vital information between staff and patients. Clinical Services Associates play a crucial role in keeping healthcare facilities organized and efficient.

What is the difference between Clinical Services Associate vs Medical Assistant?

AspectClinical Services AssociateMedical Assistant
Required CredentialsHigh school diploma; certification often preferredHigh school diploma; certification often required or preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient settings
Job ResponsibilitiesPatient intake, scheduling, administrative tasks, assisting with basic clinical proceduresVital signs, patient prep, assisting with exams, administrative duties
Employer & Industry UsageHealthcare facilities, hospitals, clinicsPrivate practices, clinics, healthcare providers

While both roles support patient care and share some clinical duties, Clinical Services Associates often focus more on administrative and patient intake tasks within larger healthcare settings, whereas Medical Assistants typically perform more direct clinical procedures and patient care in outpatient clinics and private practices.

What are the key skills and qualifications needed to thrive as a clinical services associate, and why are they important?

To thrive as a Clinical Services Associate, you need a solid understanding of healthcare practices, patient care procedures, and often a degree in health sciences or a related field. Familiarity with electronic medical record (EMR) systems, scheduling software, and basic medical equipment is typically required. Strong organizational skills, attention to detail, and effective communication help ensure high-quality patient service and smooth clinic operations. These skills and qualities are essential for maintaining patient satisfaction, supporting clinical teams, and ensuring efficient healthcare delivery.

What are the duties of a Clinical Services Associate?

A Clinical Services Associate supports clinical operations by coordinating patient appointments, managing medical records, and assisting healthcare professionals with administrative tasks. They may also handle patient communication, prepare clinical materials, and ensure compliance with healthcare regulations, often requiring familiarity with electronic health record systems and good organizational skills.
What are the most commonly searched types of Clinical Services jobs in Raleigh, NC? The most popular types of Clinical Services jobs in Raleigh, NC are:
Clinical Services Associate jobs near you
Infographic showing various Clinical Services Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,772 per year, or $30.7 per hour.

Strategic Service Associate- Duke Raleigh Patient Quality and Safety

Duke Clinical Research Institute

Raleigh, NC • On-site

$16.50 - $21/hr

Other

Posted 29 days ago

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Raleigh Hospital, A Campus of Duke University Hospital

Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Job Summary
The Strategic Service Associate for Quality & Patient Safety partners closely with clinical teams to promote safe, high-quality patient care. This role is primarily responsible for monitoring compliance with infection prevention and hospital-acquired infection (HAI) reduction practices, analyzing quality and safety data, and providing timely feedback and recommendations to clinical staff. The ideal candidate will have experience working with multidisciplinary healthcare teams, with a nursing background preferred. Experience in infection prevention is beneficial but not required. This position plays a key role in supporting continuous improvement initiatives, regulatory readiness, and a culture of patient safety across the Duke Raleigh.

Hours:

Monday-Friday

8am-4pm


Work Performed

Plan activities aimed at improving the hospital's performance in operationsor clinical quality. Identify opportunities for improved performance. Analyze data to identify adverse trends and/or undesirable performance. Utilize performance improvement techniques and methodologies. Serve as a project manager for interdisciplinary teams. Establish performance targets. Design and implement strategies for enhancing performance. Evaluate effectiveness of improvement strategy through sustained monitoring of performance. Contribute to the establishment of performance improvement priorities for departments, functional units and for the organization as a whole. Support organization's efforts to maintain compliance with regulations and accreditation standards. Monitor compliance through formal and informal processes. Recognize opportunitiesfor improving compliance. Design and implement strategies for enhancing compliance. Evaluate effectiveness of improvement strategy through sustained monitoring of performance. Increase organizational understanding of performance improvement methodologiesand principles and compliance through the support of and participation in formal and informal professional development activities. Serve as an expert resource on performance improvement and compliance as it relates to organizational role. Produce reportsand presentations on performance improvement and compliance. Develop, maintains and enhances knowledge through orientation, self- evaluation and professional development. Responsibilities may include varying levels of strategic planning and human and fiscal resource management. Perform other related duties incidental to the work described herein.

Knowledge, Skills and Abilities

Effective written and verbal communication skills Ability to communicate with customers/staff with diverse educational backgrounds Analysis of data and processes for opportunities for improvement Ability to manage numerous diverse projects simultaneously through effective priority setting, efficient use oftime, organization Knowledge of accreditation standards andregulations related to health care Attention to detail and accuracy Computer literacy

Preferred Skills/Experience:

Seeking someone with a clinical background: Registered Nurse, Physcial Therapist, Doctor of Medicine, etc.

Level Characteristics

N/A

Minimum Qualifications Education

Bachelors degree in a business or health-related field is required.

Experience

Minimum of 5 years work experience, including 3 years of experience with significant responsibility for performance/ process improvement. Experience leading work teams required. Experience can be supplemented with Master's degree with a Masters being equivalent to two years of experience.

Prefer somone with clinical/nursing experience and infection prevention experience

Degrees, Licensures, Certifications

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


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